I used to love this place until I encountered rude service - Locanda Portofino Santa Monica - Buy Reservations
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🤢 2/5 - I used to love this place until I encountered rude service
By 👻 @Victoria T., 01/27/2022 3:00 am
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I used to love this place until I encountered rude service on January 26, 2022. I asked for a sample of wine before buying a glass and the waiter said they don't do samples due to COVID and it wasn't true because I just had lunch at this place a week or so ago and another nice waiter gave me samples and helped me decide on a wine. Worse, he insisted on the no sample even after I told him I dined there a few days ago and had a sample. To top off the bad experience, he was upset I only ordered a baked Parmesan and didn't order a main dish. He kept pushing that this dish is small and I had to order something else. Just rude.
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