Worst Experience Ever!! (Except for Kevin the server) - LumLum New York - Buy Reservations
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🤮 1/5 - Worst Experience Ever!! (Except for Kevin the server)
By 👻 @Amy B, 04/20/2019 3:00 am
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This is our first time to NY to visit our niece. She brought us to this bar/restaurant because she has brought other family members here several times on their trips to NY. The happy hour and food specials are excellent......UNTIL YOU
MEET THE OWNER OF THE RESTAURANT!! We have never been treated as poorly and as aggressively as we have with this person. You can’t miss him, tall, headband, and extremely rude. The beginning of our visit was great - server Kevin was fabulous, beer was cold, and our snacks were delicious. The negative began when we went to use the washroom. My other niece jokingly knocked loudly on the washroom door when I was using it and at this point, the owner lost it! He started to yell at her and told her to leave. It was unbelievable. When I came out, I told him she was just kidding around and his response was, “take it elsewhere.” My husband was standing there and told him to relax. The negative continued. He yelled at my husband and was very aggressive, taunting him and I quote.....yelling, “do something about it!!” Never in my life. We left immediately and will NEVER be back. Please check my other reviews - most are positive. I look to celebrate, not put down. This was truly a horrible experience with this owner. If you choose to go there....BEWARE!
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