Mama Shelter Los Angeles Tripadvisor Reviews - Mama Shelter Los Angeles - Trade Reservations
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Mama Shelter Los Angeles Tripadvisor Reviews
Latest Reviews On Tripadvisor
26 Reviews
0 Replys |
In the heart of Hollywood
Very well located hotel, 2 minutes from Hollwood Boulevard. Beautiful rooftop, with a sophisticated and pleasant atmosphere. Room overlooking the Hollywood sign. American breakfast with good options. Friendly and cooperative staff, they helped reschedule the flight that had been canceled the day before by Hawaiin Airlines.
Be the first to ReplyExceptional rooftop
A more than awesome dinner at the Mama Shelter in Los Angeles. The rooftop is sublime with an incredible view of the Hollywood sign. It was a truly magical momentโฆ very good food, fast and professional service and very friendly staff. I loved this establishment!
Be the first to ReplyWill come back
Great place! The Front Desk was accommodating, and friendly. Security was helpful. Very clean. Good Wi-Fi. Fantastic rooftop bar. Water pressure was good. Great location for walking to the Hollywood Bowl, and the Metra Station. I will be back.
Be the first to ReplyFunky property in the heart of Hollywood. Great breakfast.
Chose the hotel due to its central location in Hollywood. Walking distance from the Hollywood Stars, and we even went outside the Oscars! Hotel has an active and I guess popular rooftop bar that gets plenty of guests in the evening so the noise of the bass from the music goes on till late night. Be aware of that. We were on the top flor just below the bar so heard the music will maybe past 2am? The reception is small, as they have the ground floor bar (also lots of people in the evening) and the elevator to the floors creaks a bit! Rooms were โdifferentโ! To say the least. Funky lamps, and furniture. Comfortable beds. Boxed water! And a safe locker much needed. We had great breakfast both days we were there. We also used the valet parking for our van. Since we did not know the area. They would get the car in under 5 mins. Efficient. Safe. This was a family short visit to LA as we drove down from SF along Route 1, a FABULOUS experience. That for another review! This hotel works.
Be the first to ReplyNice location and view but food not completely worth the price
Enjoyed the rooftop restaurant and view, it has a nice atmosphere but you are definitely paying for it with the food and drinks. I wouldnโt say anything Iโve had to drink or eat there is particularly outstanding for the price but like I said itโs because itโs such a nice location that I feel like it costs as much as it does.
Be the first to ReplyGreat hotel.
Great hotel. Really central to Hollwood although i cannot understand visiting Hollywood too often. Rooms are well furnished, a kettle or coffee maker would be good. Very average size but more than adequate for a business trip. the breakfast was great.
Be the first to ReplyVacation
We stayed very close to the restaurant, everything is very delicious, the people who serve are very friendly, the bread is delicious, we tried 5 different dishes during the week, we literally tried almost the entire menu, and everything is highly recommended, the tip is already included in the service, they don't say that, it happened to us that we left a double tip the first 2 days
Be the first to ReplyGo for the roof top
This is a really cute place to have cocktails and drinks in LA. The downstairs area is busy and thereโs seating upstairs. Be sure to have physical ID as they wonโt allow you in otherwise. The drinks were expensive compared to london but I think thatโs w wry where in LA.
Be the first to ReplyDont visit mama
Nice and central location, but the hotel is one of our worst experiences ever. Every evening a party is held on the hotel's roof. It was extremely noisy. The staff in the restaurant were unprofessional and rude. Definitely will not stay with Mama again!
Be the first to ReplyNot a relaxing hotel
We booked this hotel for our final four days of our honeymoon trip and made a mistake. The hotel is very close to the walk of fame in Hollywood and as Italians, we didnโt imagine itโd be this rough. There are tents on the other side of the street and homeless people everywhere, I didnโt feel safe, especially in the evenings. The hotel has two bars, one on the ground floor and one on the roof, both very busy, even during the week. We stayed on the 3rd floor and could hear either the music and people chatting. The entrance is the same for guests and people that visit the bars so the hall gets very busy and thereโs security who checks guests too, feels like entering a club, not a hotel. The rooms are modern which means theyโre pretty minimalist and there are not wardrobes or shelves to store clothes and personal belongings. Thereโs only a table and few hangers, for 4 days I had to keep my clothes inside the luggage on the floor. Breakfast is served, thereโs no buffet and itโs pretty expensive, considering itโs a four star hotel, weโd have expected to at least get coffee. We would not recommend this hotel, especially if youโre looking to have good nights sleep.
Be the first to ReplyI like it
It's one of the coolest and less busy rooftops in Hollywood. There is a restaurant when you enter, but you can head upstairs without reservations at the bar. If you wish to sit at a table reservations are required. I've been here a couple of times and both times I have gotten drinks. The drink prices are your average LA prices so nothing too pricey and the drinks itself aren't bad. You really come here for the views of Hollywood, LA and beyond.
Be the first to ReplyCool place to stay in Hollywood
Staff were very welcoming, and the ground floor bar/restaurant area was always busy with patrons and guests but also secure for residents going to their room. The room was modern and spacious with all standard amenities. The rood terrace bar was the selling point. Rooftop views of LA, and the Hollywood sign in the distance. Quiet part of town too, off the Hollywood Walk of Fame, so you can get to some tourist stuff easily.
Be the first to ReplyOverrated & Expensive Rooftop Bar Experience
Very limited and overpriced menu. Heat lamps on the roof are nice when it's chilly at night on the roof. View is cool if you can get actually get a seat near the sides. Honestly, I just felt like it was a very expensive, overrated experience. One visit was enough...
Be the first to ReplyFun Hotel!
Stayed here for 5 nights while attending a conference at another hotel. The hotel was super cute and fun! The rooftop bar was beautiful and had amazing views and drinks. It was very loud on the weekend in the nights, we were on the third floor and could hear the music and bass (I didnโt find it hard to sleep as music doesnโt bother me). The room was a Mama medium and was small but perfect for one person. The bed was super comfortable and there was limited space for putting clothes away. The location canโt be near with tons of restaurants near and also really easy for Uberโs to pick you up. I would definitely stay here again. The staff was great and it was a super safe hotel.
Be the first to Replynice but overpriced
Staff is nice, rooms and hotel is stylish, nice rooftop bar and good ร la carte breakfast downstairs. The downside: rooftop bar is loud and you can hear EVERYTHING in your room. And it goes until late. Hard to sleep. too expensive for the offer
Be the first to ReplyAFFORDABLE - IDEAL FOR SHORT TERM STAY - ROOFTOP VIEW AMAZING - SPACIOUS & CLEAN ROOMS
PROS: Spectacular Rooftop Restaurant View; Rooftop Restaurant Staff Friendly & Helpful; Salt & Pepper Shrimp at the Rooftop Restaurant is Delicious; Breakfast at Main Floor Restaurant is Recommended; Management & Security Staff were Great; Spacious & Clean Rooms; Walkable Location; Ideal for Short Term Stays; CONS: No Bellhop nor Doorman; The Chrome Cast was continuously not working nor were there any Free Movies on the TV; No Coffee/Kettle in Room; Complimentary Coffee Available @ Main Floor Restaurant Only Until 7AM; No Iron, nor Irorning Board nor Closet; Main Floor Restaurant Staff were more concerned the restaurant patrons than hotel guests.
Be the first to ReplyRooftop Bar double tip
My son and I enjoyed a great dinner a couple of drinks at the rooftop bar. We had to close out quickly as we were on our way to a concert. When reviewing our bill I did not realize that an 18% tip was added to our party of two and left a 20% tip in addition. The waitress did not mention the tip added either. The waitress took both in closing out our bill paid by credit card at the end of the night. I contacted Andrew and other staff to get our cc refunded the lesser of the double tips. Still can't get anyone to take care of it. Really disappointed in the customer service and feel taken advantage of.
Be the first to ReplyRude Rooftop Bar Staff with ATTITUDE!!!
What can I say about Mama Shelter LA? Itโs a funky hotel, set just back from Hollywood Boulevard with great rooms, funky vibes and a nice rooftop bar! However, if you think that by staying at this hotel you will get preferential or nice treatment at the rooftop bar, youโll be mistaken! Some of the barmen at the rooftop bar have attitudes and are extremely rude to guests. One specific barman had bad attitude, was rude, obnoxious and totally ignored me at the bar whilst waiting to be served. Itโs clear he was more interested in serving the locals that come to the rooftop bar regularly, than paying residents at the hotel. Happy Hour at the hotel is only at the downstairs bar, not the rooftop. Despite specially asking the downstairs bar staff and was told itโs on the rooftop also for residents, I was told by the barman with attitude that he knew better than I did and he had worked at the bar for seven years! The 15% discount available for food for guests is only available on showing your paper card. Apparently your room key is not sufficient proof of residency. Great hotelโฆ. But Barmen with attitude and poor service!
Be the first to ReplyPoor restaurant service for resident
The food service is terrible downstairs. Staff were not helpful and didnโt explain how to order or give us menus. Ordered and it took 20 mins for my coffee, food arrived first and others who ordered after. Ordered avocado on toast with poached egg and the quality was terrible. The egg was more like hard boiled. Very poor quality all round.
Be the first to ReplyBest hotel for the young spirited travelers in LA
Awesome place near Hollywood boulevard (walking distance) Totally loved this hotel, would recommend to all my friends and family, staff is super friendly, decoration is beautiful and the rooftop rocks! If you are a guest staying at the hotel they instantly put you top on the waiting list for the rooftop, wich has a great demand Great clean rooms and has an interactive TV system, very cool (thanks for having adult films selection LOL)
Be the first to ReplyCruelty and racism blended in service
First timer, we had a pricey $700 dinner weโre invited upstairs for drinks. We started getting hassled by the staff, we were a group of 7- black guys in our 30/appropriately dressed. We were asked to move from standing around a relative empty area close to the bar because we were too close to the (non-existent) guests. When I mentioned we needed to be close to the heater we were told to stand at another gas heater, that they promised they would turn on. 20 minutes later they singled our group out again and asked us to move from the place they just asked us to stand, we were tired from travel and cold from the LA evening weather. I insisted that they turned on the heater as they promised, they came and took away the heater. I would say there was some racism involved because there were other groups of non-black guests standing close to that they never approached to move.
Be the first to ReplyMamaโs Nailed It!
We spent 3 nights at this hotel. The staff were all lovely, they had such a warm welcoming manner. The restaurants were delicious. The roof top has a view of the Hollywood sign and amazing sunsets. Our room had a lovely personalised welcome message on the mirror. The bed was comfy, it was quiet despite having a downstairs and rooftop bar. The bathroom was modern and had lovely amenities.
Be the first to ReplyNice stay at hollywood!
Nice stay at Hollywood, very touristic region and a few meters walking from a lot of attractions and restaurants. Expensive parking around the hotel (30 dolars per day) and not offered by the hotel, itโs a public parking.
Be the first to ReplyQuirky and Comfortable in the Heart of Hollywood
We had a most pleasant four-night stay. The rooms are a bit small but very comfortable and welcoming. Quirky decorations. Staff members go out of their way to be friendly. However, we had to ask for bathroom supplies and still didn't get much. There is a cool rooftop bar/restaurant with a view of the Hollywood sign. Great vibe, but a bit loud. No trouble getting a table as a hotel guest, even on a busy night. My only complaint is inconsistency with free morning coffee. It's taken away much earlier some mornings than others. One morning it was gone by 8:00. Milk was available some days, but not others. That's an easy way they could improve their service.
Be the first to Replycool vibe, trendy hotel
located in what used to be a very seedy area of Hollywood, Mama Shelter is now surrounded by hip trendy places with just a touch of seedy leftover. The pluses are that the design and aesthetic are very creative and good. Bed was comfy. Didn't care for the bar style shampoo...it doesn't work! Had dinner in the restaurant, had the most expensive sandwich I've ever had in my life and it wasn't worth it. Very bland. Gratuity was included for my party of one which surprised me. Parking is a two minute walk from the hotel and is not well lit. Felt a little unsafe walking to it at night. Overall I'd recommend this hotel with some caveats. Good for a younger crowd.
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