Bad service, not worth the trip - Marco Pierre White Steakhouse, Bar & Grill Birmingham - Buy Reservations
Getting a Reservation at Marco Pierre White Steakhouse, Bar & Grill Birmingham for Today or Tomorrow is Easy!
Buy a verified reservation at Marco Pierre White Steakhouse, Bar & Grill Birmingham from someone who doesn't need theirs anymore.
If there is nothing that fits your schedule, you can bid on your preferred time.
We only list verified Reservations!
All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
Birmingham's Best Restaurants that are most frequently booked by customers of Marco Pierre White Steakhouse, Bar & Grill Birmingham
Ranked #22 in Birmingham's Best Restaurants.
🤮 1/5 - Bad service, not worth the trip
By 👻 @Sarah R, 04/05/2022 3:00 am
|
I did give the management chance to send a reply to the email I sent, which they said they would, however I’ve had nothing back so I’ve got no choice but to write this review.
We visited on the 20th March for an evening meal. When we arrived the queue for the reservation desk was huge. By the time we had reached the front of it, we should’ve been seated 40 minutes prior. The staff member on the desk gave us no apology or explanation as to why things were so late. We understand things happen, but no explanation is just unacceptable. We were then told to sit in the bar area which was heaving at this point. We heard other people complaining to staff about waiting times so we knew that it was going to be a while.
When we sat for a drink, the girl who had been on the reservation desk started seating people who had just joined the queue leaving us waiting! I went up and mentioned this to her, then she walked off and said there was a table. By this point it was an hour and 15 minutes after we were due to be seated. Again no apology or explanation. We were sat in what looked like a walkway with some small tables facing the window, no music or lights, it was very dark and we had to ask to have a candle lit on the table so we could see better. There was no atmosphere in there whatsoever. Not a great view when you can see people getting changed in the hotel opposite.
Food was nice which was a shame as everything else let the experience down. Although my side order was forgotten and I had to ask for it.
To be honest we couldn’t wait to leave, so as soon as we had eaten, we got the bill and left. We know everyone is human and things can happen but this is totally unacceptable and the fact you can’t even reply to a customer email is just rude. We travelled to come to the restaurant and it was a total waste of a trip.
0 Replys
0 Comments |
Be the first to Reply |