OK food, awful service - Mari Vanna London - Buy Reservations
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🤢 2/5 - OK food, awful service
By 👻 @Marie S, 03/06/2022 3:00 am
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From the beginning the waitress was slow, grumpy, unattentive and forgetful. Everytime we tried to call her over it took up to 20mins for her to come and take our order. Each time she did it in disdain and forgot half our order. The table next to us actually went upstairs to get someones attention at one point, which is not acceptable especially in a high end restaurant in Knightsbridge.
Food was okay but not amazing and definitely doesn't justify the flaws of the service. Only good thing is the decor which is ruined by the service and you feel uncomfortable everytime you want to ask for something from the waitress.
Overall would not go again and not sure how the restaurant actually sustains themselves with loyal customers. I definitely don't think anyone who was there on the night we were will be going back again. They will likely tell their mates it's not worth it.
Actually if you want a sulky waitress, long wait times with the surprise element of not knowing whether the food you ordered will actually make it to the table, then I would recommend.
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