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Masa Sushi Ventura Reviews from The Last Year
Just okay.
Rolls weren't particularly flavorful or impressive. They were on the smaller size for portion sizes. The crispy rice spicy tuna was okay. The rice was flat like a pancake and had what looked like nori mixed into it which made it extra chewey.
Based on other reviews who have had a negative experience,
Based on other reviews who have had a negative experience, the common factor is the service. I came to eat here and the service was the most unprofessional I have ever experienced. We came to eat last Friday and initially we were being served by a friendly waitress who asked if we needed more time or had any questions. We ordered their fried poppers with her and for our main order another waitress came to take that order. She appeared very rushed and we did not understand why initially. She then said that we would not be able to place any more orders as it was last call. We had no issue with and at this point there were about 40 min left until their said closing time (9:30pm). Our food came out one by one and when the last plate was set down, the waitress brought out our check and insisted we pay now as they were closing registers at that moment. We thought okay sure but not 30 seconds later she came back and said she needed a payment now so my husband placed his card. Keep in mind the restaurant was closing their registers at least 30 min before their stated closing time. I had never been to a restaurant where they start closing registers before the restaurant even closes unless they are accustomed to closing this way before so once the last customer leaves so do they. This means doing all the cleaning as customers are there and not staying afterwards. Which it seemed this way because they were also taking out overfilled trash cans through the restaurant while customers were still eating their food. I saw them take out overfilled trash cans 4 times coming and going which to me is unprofessional and a health hazard. They even left one of the trash cans next to customer's tables when it was brought from their kitchen and not initially there. After this the same woman came to collect everyone's receipts and we planned to leave cash as a tip. So we wrote cash as we were still trying to eat because every time we would reach for a bite it was interrupted due to payment being demanded. The lady stood there and saw we wrote cash so she demanded we give her the cash at that moment. I thought it was highly unprofessional and I then decided to say we were not going to leave a tip because her service was rushing us every minute. We gave our initial waitress a cash tip as we thought she was friendly and liked her service. The other woman then said I will come back for my tip so you think about it. She also said if we were not going to tip then we should not go out to eat and stay home. She also stated that in California it is required to leave a tip. No where in the receipt did it mention that and we also did not have a large party where tip is already included due to a large party. I did not say anything because it seemed that no matter what I was going to say or do she was going to have the contrary opinion. We have never decided against leaving tips until this day. I also say this due to having family in the restaurant business I understand what professional and respectful service is. Overall from reading other reviews others have had this experience of rude service.
Food was okay4/10, the service was okay, the only issue I
Food was okay4/10, the service was okay, the only issue I had there is when they force you to leave a tip for them. Tipping comes out of appreciation from us customers to those workers who go above and beyond. the waitress didn't go above and beyond so it wasn't tip worthy. But to not let me leave until the they see a tip. Is absolutely ridiculous.
I think the rolls here were just ok.
Service was great and I like the outdoor seating in the parklets. The ambiance outside is nicely decorated.
Rude staff.
Not family friendly. Surprisingly old fish. Tourist trap. Go somewhere else
Stopping in for lunch, we sat at the sushi bar which in my
Stopping in for lunch, we sat at the sushi bar which in my opinion is the best at small sushi spots. The service is always on point. The rolls here looked decent but my friend and I prefer to not have all the added fluff so we opted for nigiri style. The uni was incredibly creamy and fresh. The S.O.B hand roll had yellowtail, quail egg, cucumber, and smelt egg, it was so so good. The seafood here was so fresh. The baked mussels were really great too, I appreciate that they don't bake them with imitation crab and kewpie. It's just mussels and a yummy butter sauce. I will definitely be back. Service was great, and you can't beat their prices. (Pics are labeled). I'd say if you're going for non-sushi items or if you consider sushi a California roll you might want to hit another spot lol this place clearly specializes in their fresh seafood flavors.
Not even going to bother writing my experience.
don't come here. not worth your gas, time, or dollar.
Service not great.
Sushi is mediocre. Not great not bad. The problem is the huge 20% tip they charged with our bills. Our party 3 adults and 1 kid 5 years old . It never happened anywhere else before the places that we ate. Won't go back in this place. I won't recommend.
I had been wanting to check out this sushi restaurant
I had been wanting to check out this sushi restaurant located in downtown for a while and today we finally did. After spending some time walking around downtown doing some shopping I realized it was lunch time and the perfect time to go have lunch at Masa Sushi. They have a lovely patio for outdoor dining, but my family and I felt a little chilly, so we decided to eat inside. They have some simply but cute decorations. Service was nice. Our waitress sat us down and took our order, she also made some recommendations. We ordered there lunch specials and their Y2K roll which was good. I wouldn't say it's the best sushi place but it was a lot of good for their prices. I would go back for their lunch specials.
Always loved this place.
Great food. Too bad they are starting by to nickle and dime the customer. Added charge of $1 for a teensy side of green onion. Come on masa. This rubs me the wrong way.
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Congrats on 3 mil
By 🍑 @BraveCloth47, 06/01/2023 9:25 am
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Congrats to Jonas and the team for hitting this revenue milestone. Looking forward to seeing what the rest of the year has in store. @ColorfulRod45
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Answer from 🦩 @FluffyStar64 (06/01/2023 9:28 am)
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🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
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Answer from 🥷🏻 @ColorfulRod45 (06/01/2023 9:38 am)
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haha thank you for the post!!! That's much appreciated, I guess two people were watching the number flip 🤣🤣🤣
All kidding aside - I know how much time you guys spend on the platform to make it what it is, very happy to have you!
ps. sorry for the duplicate reply, I just found a bug in the image ratios 🤦🏻♂️
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By 👻 @ExhilaratingRate70 (06/01/2023 6:23 pm)
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By 👻 @PureHate68 (06/25/2023 6:23 pm)
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