The BAD: When arriving at 9:30pm, we were told our table - MILA Miami Beach - Buy Reservations
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🤢 2/5 - The BAD: When arriving at 9:30pm, we were told our table
By 👻 @Mrs D., 03/19/2024 3:00 am
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The BAD: When arriving at 9:30pm, we were told our table wasn't ready and to go sit at the bar, dismissively ! might add. A gentleman was already at the front complaining to the hostess about the same, it was 25 mins past his reservation and said there were many open tables. The host began to argue with him which was unpleasant. Turns out he was correct. We were finally sat 20 mins past our reservation. Once seated at the bar, one of the FIVE bartenders made eye contact with me several times, but no greeting, just a cold demeanor. Finally I pulled out my Amex and held it up like I was at some college bar. He finally acknowledged us with a terrible attitude. He said are you opening a tab or transferring rudely. I told him, don't worry l'll close out my check with you. Clearly concerned about his tip. I told him Clase Azul on the rocks, he then told me, "just so you know, 1 shot of Clase Azul is $120". News flash, people who order Clase Azul are well aware of the price point. Mind you I had on a $70k AP, 7 Carats on my LEFT finger. Not sure how he mistook me for one of the many working girls in there. The difference is they are wearing fashion nova, but that's Miami for you. The check came and the gratuity was already included unfortunately. The GOOD: Our Server was fabulous, changed the mood for us, thankful as it was a birthday dinner. The difference is they are wearing fashion nova, but that's Miami for you. The check came and the gratuity was already included unfortunately. The GOOD: Our Server was fabulous, changed the mood for us, thankful as it was a birthday dinner. The food came out in a timely manner and it was absolutely DELICIOUS. Notes to Management: Hire a new host staff and Bar staff. Understand what real service means, snotty hostesses do nothing but set the tone for the night. The customer has 10x the money your staff does, zero reason to act like that. Don't purposely make people wait past their reservation, we have a life and plans after dinner. Not impressed. Your bar staff needs to be retrained on how to wait on upscale clientele, which I'm assuming you want? My drink plus dinner was around $650 for two young women.
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