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18 Reviews
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Big Bust.
This is the most pretentious spot in SOCAL. The fact that I need a dinner jacket for dinner in the desert to start. The food is middle of the road. I love the space but it's just too much. And making a reservation is a nightmare. Horrible.
Be the first to ReplyBad service
Despite the fact that we were guests at the hotel, there was plenty of room at the restaurant, and it was an hour before closing, they wouldnât seat us because they wanted to close early. This hotel and restaurant have 5 star marketing and 2 star follow through.
Be the first to ReplyAnd the winner isâŠ.?
And we have a winner! Wondering what the best white linen dinner destination in the desert is? Itâs the dining room at the Parker. General Manager Mr Fox runs a tight and classy ship, delivering a service experience reminiscent of Ma Maison and Chasenâs. The room is a visual feast, they did their homework on the wine list, and the execution in the kitchen is five stars. Put this on your list when you need to impress a special date, or you just need to remind yourself that Palm Springs still has an ace or two up its sleeve.
Be the first to ReplySkip it
Wish we had a better experience than we did at this restaurant. I planned a dinner for my boyfriendâs 40th birthday. I made a reservation 4 weeks in advance, and called 2 weeks in advance to alert the establishment it was his birthday. The reservations are on âPeakâ - you reserve your specific table; catch is that apparently, other customers can âbuyâ your reservation from you. As this was intended to be a special milestone dinner, I booked a banquette. The day of the reservation (on his birthday) I received a text from Peak that someone wanted to buy my table for $50, and if I wanted to keep my table, I didnât need to respond. We arrived at the restaurant early, and had a drink at the bar - lounge/bar area is great! When time for our reservation, we were âgreetedâ by a host, who promptly informed us that this is a Dinner Jacket Only restaurant (we were never advised of this prior to the reservation). The host was pretty rude to us, and handed my boyfriend an ugly paisley silk magicianâs jacket. We were brought to a table that was NOT a banquette, instead a table in the middle of the room. Someone swiped our table, and we didnât receive the proposed $50. Disappointing, but we didnât say anything. We had high hopes for the evening regardless. Unfortunately, I would not suggest anyone waste their money here. For the $600 we spent, we assumed we would receive a level of service and food quality that would match the ambiance, and we were sadly incredibly disappointed. We had one server that seemed to leave 10 minutes after we were seated, claiming we were in for a night of surprise - our only surprise was the service was bad - he dropped a candle on the table (this is actually part of their bread and butter service), and left. The bread arrived 25 minutes later from a different server, who forgot to explain that the candle was the butter. After taking our order (almost an hour after we sat), all service nearly disappeared. The food was both over and undercooked - $140 for a Wagyu steak that was undercooked and flashed, and inedible. The steak tartare was prepared table side; the server said âI will review the items as we prepare the dish - let me know if you are allergic to or donât like anythingâ (to note, they never asked our allergies); before we could say if we wanted any adjustments, the ingredients were already in the dish. At one point, I brought â4-0â candles that I had purchased over to the host, to give the kitchen for dessert. He acted like I handed him something spoiled. The dessert came from the server and the host, who both just handed my boyfriend the dish and simply said âenjoyâ and walked away. Overall, ambiance was a 10, tables were a 6, drinks were a 5, food was a 2, service was -5. We will not be making another stop here on our next Palm Springs annual trip.
Be the first to ReplyRun donât walk away from Mr Parkerâs
Flew all the way from NYC to enjoy the new Mr Parker via open table reservation, which we had an email confirmation. We were told when we arrived they no longer accept open table reservations. The manager was beyond RUDE. Acted as if this was our fault. We have dined many times at Mr Parker's and many Mitchell star restaurants around the world and have never been treated so badly. Stay away! They do NOT care about their customers.
Be the first to ReplySuper nice staff but.....
You'll enjoy this restaurant - 1. If you want to wear a jacket in the blazing heat of Palm Springs. Nothing like putting on a nice wool blazer in 110 degree heat. Oh, btw - Women can wear whatever they want but if you are a man, you need to put that jacket on asap! The good news is they allow you to take the jacket off at your table but if you have to use the bathroom, gots to put that jacket back on. 2. If you want to pay $15.00 for parking plus tip despite the fact there are plenty of spots for for self park. Valet parking is mandatory. 3. If you want to pay $52.00 for a chicken dish. And if you want a side of mashed potatoes - that will be an additional $18.00. 4. If you like booking a table but then someone can 'bid' for your reservation and you have the courtesy of counter bidding to keep your reservation. I felt like I was at an establishment designed by someone that loves Mad Men (e.g. 'gentlemen' must wear jackets) and Game of Thrones (e.g. guests out bidding each other for a bloody table). My recommendations: 1. Drop the jacket requirement. Good lord. Locals don't want to wear them (and won't) and travelers to PS aren't going to pack them. And btw - if a dress code is required, then make it something for both sexes and not just men. 2. Comp valet parking if you eat at Mister Parkers. The bill is going to be enormous. 3. Offer some prix fixe options and don't require sides to be purchased separately. Everyone knows it is a money grab. 4. OpenTable or Resy works just fine. Keep it simple. This bidding thing puts guests at odds with each other. Do you want to create this experience? 5. Whoever is in charge of hiring and training, give them a promotion or pay increase. The hotel employees are very nice. I wish the team good luck. I will say that the staff is very friendly.
Be the first to ReplyReally underwhelming
Being situated in the Parker Hotel we really were expecting a great evening, but it was nothing special. It is certainly dark and discreet, but most restaurants of this level are. The menu was limited and basically an abbreviated version of what youâd find at any steak house. There were only a handful of wines available as âthe stock hadnât arrived yetâ to replenish the wine cellar. How can a top place not have its cellar replenished before re-opening. If the menu doesnât become decadent and cellar more interesting then we will definitely not be back. And the worst is if youâre not staying at the hotel you have to use a booking site and actually pay for your table. As it was at The Parker Hotel we thought it would be amazing and an opportunity to look at the hotel as an option for our next visit, so it just increased our disappointment. The service was friendly, so at least that was positive
Be the first to ReplyCool atmosphere, ok food.
Food was ok, some dishes were great (lobster bisque was excellent); but the prices did not match the quality for many of the items. The pork entry, and wedge salad were disappointing. Service was inconsistant, with massive waites between visits and poor reccomendations. We waited 15 minutes (from our reservation time) to be seated), and another 15-20 awkward minutes at the table before drink orders were taken. The ambiance is excellent, with a unique design and interesting art. And while they have a piano in the dinning room, no one played the saturday night we were there.
Be the first to ReplyGreat atmosphere, attentive service, food disappointing.
Interesting and artsy decor of hotel and restaurant. Dined as party of 4. Food appearance and presentation LOOKED great. Waiter brought and poured dinner wine before cocktails ordered were delivered (?) not good. Food was average for the most part. One dish from the group was excellent, but my ceviche, lobster and pear tarte were average or OK -not excellent, not gourmet tasting. Others felt same way. Flavors so so, freshness ok (Maine lobster did not taste as if cooked from swimming as Iâm used to). Dessert simple and lacking creative flavors. Guess I expected an excellent meal- it was not but cost a lot- fixed price 3 course, bill over $600 for 4. Nothing like the fine restaurants I have dined before. Wouldnât go back here. May get a drink in another of the Parkerâs Hotel bar for atmosphere, but wonât eat here again or recommend.
Be the first to ReplyOld world upscale ambiance, very good food!
Beautiful interior! Not light and bright, thatâs for sure but we loved it. Very upscale dining experience. Menu is a 3 course pre-fixe for $79. There are about 5 choices per course as I recall. We were given a glass of rose champagne to start. For the first course my wife had the octopus which she really enjoyed. Cooked very well. I had the black ink squid risotto with sea scallops. Risotto was well prepared as were the scallops. Itâs a nice combination. For the entree we both had the lobster with angel hair pasta. Very tasty but wouldnât categorize as excellent. Service was friendly and attentive.
Be the first to ReplyBest Hotel
A must go to in Palm Springs. If you can't stay here go visit the property to dine, drink or experience the outstanding decor. Amazing staff and location.
Noelle Halcrow Vancouver
Disappointing food, poor service
I was excited to try this place while staying at The Parker, but the excitement didnât last long. We were greeted with complimentary coupes of sparkling rosĂ© as soon as we sat down, but when I indicated I was pregnant, nothing was offered to me as a replacement. Turns out I missed nothing, as the wine was so sweet that neither of my friends could even drink it. When our appetizers came, we were all super underwhelmed (and we had chosen 3 different ones). Then, we must have waited at least 45 mins between the time we finished our appetizers and when we received our mains. I donât understand why, as there was plenty of staff and the restaurant was nowhere near full. We finally received our mains (we all got the lobster), and it was so overcooked that we could barely cut through it. It was served on a bed of pasta, which was cold. At this point we were over it, and asked if we could get our desserts to go (we just wanted to get back to our room). Our desserts were brought over in doggie bags, and we assumed our bills were on the way since it was clear we wanted to leave. But no, after waiting a long time (we wouldâve had time to eat our desserts and more), we realized our bills werenât coming. We managed to waive someone down to ask for them... then waited another 10 mins to get them. Another 10 mins for him to swipe our visas in the back and come back. One of the visas was missing. Another 10 mins to try to flag someone to return the missing visa. We left the restaurant so frustrated about the time we spent there, for two courses that werenât even good. Would definitely not recommend.
Be the first to ReplyDisappointing Communications and Management
We made a reservation for seven of us to dine at 8 PM on Christmas Day. My communications with the Concierge staff here were very frustrating for me, as I had to contact them on at least five separate occasions in order to have my reservation acknowledged and understood properly and adequately. We arrived on Xmas day at 7:45 PM, and were advised that since our table was not quite ready, to go to the bar to have a drink and then check back at 8 PM. We did so at the appointed time, only to be told that our table was still not ready. I again checked at 8:20 PM. Still no table in sight. I was greeted by a fellow whom I later discovered was the Restaurant Manager, who said we should be able to be seated in ten minutes. I returned to the bar with my guests ( which included grandma and grandpa in their nineties who were seriously hungry) and then waited for an additional twenty minutes. I approached the manager and asked him what the problem was. He told me that he was not able to ask the people who were occupying the table which had been assigned to us, to leave. Apparently they must have had squatter's rights? I then asked him what his title was. He told me that he was the Restaurant Manager, at which point I suggested to him that he needed to figure out how to actually manage his restaurant, because he was not living up to his assigned title. I thought that this would light a fire under him, but he did not change his demeanour. We were finally seated at 9:15 PM.
I was not at this point very happy but tried desperately to conceal my displeasure with what I perceived as this individual's incompetence.
Fortunately, after we were seated, the Hotel Manager approached our table ( unsolicited) and offered us a sizeable discount on our meal in an effort to apologize. So, I am assuming that the Restaurant Manager must have enlightened the Hotel Manager of the poor service that we had so far received.
We were grateful for the discount, and I must say that once seated, all seven of us thoroughly enjoyed the very professional table service that was provided, as well as a delicious meal.
Unhappy New Yearâs Eve
1. I booked a table in advance for New Yearâs Eve and of course I checked out the wine list online and chose a couple possibilities. Imagine my surprise when I was presented a different wine list in the restaurant that included very expensive wines (some $600+). Classic bait and switch. This contributed to our $420 bill for three people (one $72 bottle of wine).
2. The blaring disco music was very annoying. A little too edgy. We asked the staff repeatedly to turn it down, but they didnât, presumably not wanting to disappoint other diners who apparently prefer Gloria Gaynor to conversation. The screaming child at the next table could actually be heard over the music.
3. The amuse-bouches were tiny, à la mode français. The waitperson (a star added for her) was very knowledgeable about the multitude of obscure ingredients in each morsel. How could something that small contain so much?
4. I ordered the veal trio, two-thirds of which was excellent, but the other third was thymus glands or pancreas, something Iâd never tried before (sweetbreads - not sweet, not bread) and will never order again.
5. Loved the mille feuille, so thereâs a plus, although halfway through I crunched down on something that wasnât feuille-like.
6. Overall, it wasnât the memorable holiday dinner we were all hoping for.
Inconsistent
An over the top restaurant that is a cross between Ralph Laurenâs Polo Club Restaurant in NY bordering on the decadent. Our table was adjacent to the white baby grand piano with a good view of the champagne table, glassware, adjacent dining room (for a larger group) and of course some of the eclectic diners. The music was retro - very 60âs and early 70âs but the playlist was so short it became redundant when the same songs kept playing again and again. Frankly the loud music did not compliment the restaurant and would be better suited at a bar for older adults.
I might have given a higher rating but our waiter was so unprofessional and disgruntled. He shoved old styled, wide mouth glasses (pre-flutes) in front of us without asking if weâd like an alcoholic beverage and without identifying what he was serving.
A younger (second) waiter brought lovely starters with a small loaf of sour dough bread and pleasantly explained the ingredients while exuding charm and attention.
The first waiter returned with menus and told us to use flashlights if we couldnât see. He was brusque and could care less about guiding us through the specialties or our dining experience. After placing our order he roughly grabbed the flashlights (which he pocketed) demanding what are you drinking from the champagne and wine list. We advised him we still needed to review it and he glared back like he had something better to do.
The appetizers were heavy especially the scallops in risotto. Entrees were prepared well but the sauces drowned out the taste of two of the main courses (beef trio & veal trio) for which food was left on the plate. The red wine we ordered was so heavy and musty we couldnât finish the bottle between the three of us (I couldnât even finish a glass) which was a shame especially at the price. Waiter 1 returned and never commented on the left over food and wine. Those flashlights were gruffly returned to the table with the dessert menu. We ordered desserts but were underwhelmed perhaps by server #1âs heavy handedness at grabbing the flashlights to his pocket that it was sadly laughable (like a cat and mouse game). The chef and manager stopped by but at this point what do you say ... you already know you wonât return.
At these prices a self serving waiter just adds insult to a fine dining experience which is problematic as this is a highly regarded and recommended restaurant. Especially at the very end of the meal when waiter #1 presented the bill and is smiling like a Cheshire Cat expecting a big tip. We gave him the standard tip, however, had his service been exemplary he could have counted on more generosity. It works both ways ... we donât have to return but he does. I suggest management ensure all waiters are putting their best foot forward especially if they would like both return customers and recommendation to others.
Before leaving muffins with sweet notes âHope it was as good for you as it was for me.â were presented by the 2nd waiter which was a lovely touch and ensured we had something for breakfast or a snack for later.
Ironically this restaurant was recommended to us by an advisor at a very profitable hedge fund who said we wonât be disappointed ... as he likes to impress investors. We will suggest that he reconsider this option and offer other dining choices in the future.
It feels like thereâs a shortsightedness when restaurants ride on their âreputationsâ and management doesnât see the cracks.
Our reservation was on December 27th. It could have been so memorable and so much better. We could have become repeat diners (as were here for 3 months) but these type of hiccups are not acceptable and donât warrant our return.
A Restaurant Disaster In Every Respect!
Expect to spend $100 - 120 p.p. at Mister Parker's: Choosing wine without care could up the tab to $180 - 200 p.p.
This writer and host's frequent dining experience; in California, Canada, NE USA, and France is my basis for this review. Entering Mister Parker's, you're immediately struck by the blaring 1970s disco music, which we unsuccessfully asked be toned down. The dark mahagony wood in the room was depressing, though we were offered flashlights to read the menu and figure out what the food looked like.
The menu consisted of fanciful artsy food combinations (âŠ"cuisine minceur", if you will) that are weird, like a culinary joke as each dish consisted of but one or two teaspoons for each concoction.
Sorry it is for the erstwhile servers trying to explain the multiplicity of ingredients in each dish. Mister Parker's merits the lowest rating for food, ambience, nutriants. It does however get an award for making a dinner stressful.
wow what a prix fixe menu
this was the second time we went back for the new mr parke's new prix fixe dinner menu. the food is faulous, in quanity and quality. the choices are great and it is a wonderful place to take guests. $75.00 for a 5 star prix fixe dinner with a glass of champagne is reallly a good deal
Be the first to ReplyWhat an expensive disaster!
Our first clue something was very amiss was the wine list, which includes no Chardonnay, Chablis, Pinot Gris or Pinot Noir (?!). The Sommelier finally produced a âreserveâ bottle of Chardonnay for $130 (we later saw the same bottle for $29 at Ralphâs).
Others here have complained about the absurdly limited and overpriced fixed price menu. Apparently you can choose to skip some portions (veal sweetbreads, anyone?) and double up on others. Our steaks were so tough we finally gave up trying to saw through them.
We tried to bring this to the managerâs attention but weâre repeatedly given excusesâ topped by the whopper
that he was âdetained in the bathroom.â Yuck.
The bill was over $350 even minus the steaks, which we refused to pay for. Save yourself the headache and heart burn and avoid this place at all costs.