Heard a lot of good things about this restaurant so was - Nabila's Brooklyn - Buy Reservations
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😒 3/5 - Heard a lot of good things about this restaurant so was
By 👻 @B R., 11/06/2022 2:00 am
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Heard a lot of good things about this restaurant so was excited to try it. The people who work there are very nice and the food is good. It's focused on sharing and is fancy cafeteria concept. So why the 3 stars? While I must commend the heroic efforts of the host, who operates under tremendous pressure, and the wait staff who do not usually get tipped at the table but still give the highest level of effort and service, and the food which is rather flavorful, the actual experience leaves a lot to be desired. A lot of burden is placed on the diner to "order at the counter" which basically ends up being an 20-30 minutes ordeal when they are busy. Also, the counter display with all the covered dishes cause the ordering customers to ask a lot of info about the food, further slowing down the line. There are actually sufficient staff to take orders at the table. They just need a way to organize the orders for prep. If you go during a busy time you have to wait over 30 mins for a seat then up to 30 mins to order and up to 30 mins for food. Not a relaxing experience to say the least, and for dinner service you just expect a bit more. The acoustics are also not good and they could do with some sound dampening decor/insulation. The food is good but not good enough for the ordeal to be worth it. Hoping they open for lunch / improve the operations, as I won't be back til then. It's a very new place so the potential is there, hopefully they can refine the execution.
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