Lovely Staff but very, very slow service - One Twenty One Two London - Buy Reservations
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🤢 2/5 - Lovely Staff but very, very slow service
By 👻 @JuliaCornwall, 06/08/2022 3:00 am
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Love the hotel and the staff in the restaurant in the evening are lovely so friendly However the staff in the kitchen are letting them down...... we had to wait for what seemed like an eternity for our main, I was having steak and my husband the chicken nothing complicated. My husband was happy with his but my steak had quite a bit of gristle which was so disappointing, we ordered dessert and in all fairness were warned there would be a wait of about 20 minutes for the fondant which was fine. We just found the initial wait (well over an hour) for the main much too long, the restaurant was nearly empty so they weren't busy (heaven help them if they were!) and for the money we just didn't think it up to scratch. In the end we were there for over two hours and most of that was waiting for the main, it wasn't worth the money and I'm afraid disappointing.
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