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π 3/5 - Ophelia used to be my favorite neighborhood lounge - great
By π» @Angela Y., 03/12/2023 4:00 am
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Ophelia used to be my favorite neighborhood lounge - great cocktails, view, service and ambiance. Recommended it to my friends and had my birthday celebrations here. Last night I came here for the first time since I moved away, was hoping to get a quick drink with a friend before a movie. Unfortunately it wasn't a pleasant experience - one of waitresses apparently had a rough night and acted so rude and disrespectful to my friend and I. We went to the far end of the bar where we got our drinks to close the tab. This waitress yelled at us to back off that area and claimed it was her space only. Then she pointed at a rope barrier which wasn't set up at all but instead pushed under the bar and commanded "Move now! Get out! Wait behind that!" It was so terrifying that we froze for a second then awkwardly stepped back. The manager (I think) quickly came up and softened the situation which I highly praise. I've never had an experience like this in my 8 years of living in Manhattan visiting different places like this. I hope this won't happen again and the management continues to make effort to improve the service, because overall Ophelia is a place worth becoming a frequent goer if you live in the area.
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