Where has all the customer service gone - Outback Steakhouse Vineland Avenue Orlando - Buy Reservations
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🤢 2/5 - Where has all the customer service gone
By 👻 @grahamdearing, 06/12/2022 3:00 am
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I have visited this restaurant many times over many years and was so disappointed that there was actually 0% customer engagement The food was fine but people don’t just go to eat, people like engagement and for team members to make it an experience. Drinks were forgotten despite reminders. Needed to ask for napkins when eating ribs , no bread served despite every other table getting their famous loaves delivered to their table Other Food took ages which was a shame and just added to the annoyance. I appreciate staffing is difficult at the moment, but this place needs to be careful that’s it’s loyal customer albeit from the uk, all have a choice. Please, please train your staff in the art of engagement it is the reason people come to your restaurant.
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