I made a reservation for Panda for Valentine's Day. - Panda Harlem New York - Buy Reservations
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😒 3/5 - I made a reservation for Panda for Valentine's Day.
By 👻 @Avery M., 02/20/2023 3:00 am
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I was beyond excited to eat there, but upon arrival my partner and I were handed a "prefixed menu" which was never stated prior to booking. When I inquired with the waiter could we order from the regular menu we were told "No". Due to the it being Valentine's Day we couldn't leave to eat anywhere else. They set the prefixed menu at $85 PP which included appetizer,entree, a shared side of rice, & a shared desert. After cross referencing the regular menu prices with the prefixed menu prices they were charging us significantly MORE money for LESS food. When we calculated the items from the pre fix menu vs the regular menu we were being up-charged $60 more and still had to SHARE items on the prefix menu that we would've never shared before (ie: Rice). We were charged $170 for what should've been a $110 meal. What should've been $150 meal with drinks included ended up being $216. Then on top of that there was a service fee to use our card instead of cash, automatic 20% gratuity & a bunch of other taxes & fees which brought the bill to damn near $290. Im not taking away from the quality of the food or service, but we felt like we were SCAMMED & forced into a menu that we never notified about on Valentines Day. I'm someone with food allergies & didn't appreciate not knowing about this "prefixed" menu in advance. Due to this situation I'll never eat at Panda Harlem again. I don't like feeling like I'm being taken advantage of by a restaurant. They also had a flyer on their Instagram that NEVER stated there was a prefixed menu for dinner.
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