Disappointment - Panot Restaurant Barcelona - Buy Reservations
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🤮 1/5 - Disappointment
By 👻 @Мария Б, 07/23/2022 3:00 am
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Hotel staff works awful. We came specially for one night with a family of 5 persons to celebrate our son’s Birthday, we wrote an e-mail two weeks before the arrival: we asked to bring the balloons in his room (and a piece of cake with a candle). They confirmed it. On the day of Birthday the staff didn’t do anything at all. Even when I called the reception and asked why they didn’t bring what I asked, they did nothing. No one brought a piece of cake or the balloons. We checked out, being absolutely dissapointed. Never again. Absolutely unprofessional staff, beginning from from guest relations, reception staff and hostess at the breakfast.
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