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🤮 1/5 - Picture this.
By 👻 @Scott B., 10/10/2021 3:00 am
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You haven't been out to a "nice" restaurant in a long time due to COVID. However it's your anniversary, and it's a big one, and you didn't get to celebrate it the previous year. On top of that, you managed to score some nice Hamilton tickets at the Gammage, so everything's falling into place. There's minimal traffic on the freeway, you get a nice parking spot at the Gammage, and you get to PF Changs 20 minutes ahead of your 6:00 reservation. Everything is working out great! As you check in, the hostess tells you that they probably won't be able to seat you until your reservation time, so even though there's only one other party sitting there, as long as you get seated by 6, no problems. And then it all goes south...Other people start arriving with reservations at the same time, and yet they're seated BEFORE YOU. People without ANY reservations, go outside, find an online reservation system, book for the same time as you, and THEY get seated before you! When you ask the hostess when you'll be seated, she lies and says, "soon", and the guy who's working with her seats people outside and at the bar. And of course, who knows where the manager was during all of this, they certainly weren't helping out their staff...Finally after about 20 people have come and been seated, you are now literally the only ones still sitting there waiting to be seated, and it's now 6:20, you go back up and the hostess to complain, and she takes one look at the look in your eyes, and says, "oh, I'll seat you outside". Seating outside means, our table is right next to a noisy street, it's in a dirty area, it is hidden behind a huge palm tree, and there is no waitress or waiter to wait on you, the bar tender in all of his free time, will wait on you. So we found what we wanted, and by 6:30, even though the bar tender came out with drinks for another party, he took one look at us and went back in. At this point we realized that even if we were able to get noticed and get served, it would be too late to make the opening of the show.So we went to Chipotle up the street. On our way out, we told the guy at the check in area why we were leaving. He didn't care, he just said good night and went back to doing whatever he was doing (or not doing). Typical of a corporate, chain restaurant... So our anniversary was basically ruined, but at least we were fed at Chipotle and made our performance.Here's the lesson to be learned dear readers. If you're celebrating something special, don't go here! House of Tricks is nearby, and although I'd only rate it a 4, it's still better than this place. The Chuck Box, Blaze Pizza, Postino Annex, and original chop shop, are all restaurants with better food and service.If you insist on still going to PF Changs, add at least a half an hour onto your reservation if you're going to the Gammage. But if you show up on time, make sure you're forceful with the host/hostess, so that they seat you ahead of other people, because polite people just get ignored here.And to wrap it up, we ended up seeing one of the people who also had their reservation at the same time as us. We couldn't miss noticing them, because they walked to their seats a few rows ahead of us, during one of the main songs about 20-30 minutes into it. So I guess we made the right choice to go to Chipotle...Thanks PF Changs for ruining our anniversary. I hope that when the new Omni Hotel goes in across the street, that the restaurants they have, will put you out of business.
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