The food, atmosphere, service are great. - Portale New York - Buy Reservations
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🤮 1/5 - The food, atmosphere, service are great.
By 👻 @Mike B., 01/21/2023 3:00 am
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But I'll never go back and I highly recommend not going. When I was leaving the restaurant the coat check girl forgot to give me my headphones and I forgot to ask for them. I spent two days leaving voice messages before someone finally returned my call. I asked when I could go and pick them up and they told me they open at 1pm. I arrived at 130 and met with Chef Jacinto, who greets me by saying "what do you need, I don't have a lot of time". After my shock at being spoken to so rudely (remember I spent upwards of $500.00 for a dinner for four) he continues to be disrespectful and tell me he can't help me. Let's just say this: he helped me and I got my headphones. They love you when you're at their dinner table but when you're not, they despise you. Totally awful, untenable, and unacceptable scene. I'll never return nor will I recommend this place. Chef Jacinto may be a great chef but he's a miserable human being. And remember this: it's always fromThe top down in any business. So I not only blame him for this unpleasantness, but I blame the owners as well.
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