They create "policies" overnight to suit who they want to seat or not.... - Queen Miami Beach - Buy Reservations
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🤢 2/5 - They create "policies" overnight to suit who they want to seat or not....
By 👻 @C72DM, 10/31/2022 3:00 am
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I couldn't wait to get on Trip Advisor to leave a review after our first experience at the Palace. We went on a busy night, were sat right away with there being only one table open right in the front end, enjoyed our drinks and spent WAY too much. All in all a good night. In fact we enjoyed it so much we thought, why not go back for the full Drag show the next night since we only caught the tail end the night before and it seemed to be the only really happening place on a Wednesday night. Well....we arrived much earlier, probably around 10pm. The front end was not busy, probably 8 or more open tables out front. Definitely not the scene the night before. We requested a table for four again. I was quickly asked, rudely, if we were planning to eat because if not we had to go sit at the bar, and we were waved off. I said no (we had also just left a dinner elsewhere), but we were seated out front just fine the night before without being demanded to eat something, why was it different now. The host told me rudely again, that it was their "policy" and we couldn't have a table and turned his back. I'm sorry, did it just become policy that night? And wouldn't they rather have a table of people spending money rather than a ton of empty ones (which made us angrier considering there were so many open tables). The entertainers should also be angry as there goes their audience. It was literally a completely different place with a completely different attitude than the night before. And after spending a heck of a lot of money there the night before, we were literally disgusted. As we turned to walk away, the host laughed at us....what that was about I don't know but I have never experienced such a thing in my life. And it isn't as though we weren't "dressed" to be there. The ONLY reason I gave this place even 2 stars was because of our server, Taylor (and he deserves 10 stars). He was an absolute blast. Give that man a raise...he might be the only reason people return if you treat them like you did us!
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