They are not interested if you have a concern. - Ristorante Sotto Sotto Toronto - Buy Reservations
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🤮 1/5 - They are not interested if you have a concern.
By 👻 @endogary, 11/05/2022 3:00 am
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I sent my concerns to the restaurant over a month ago. Nobody, has had the courtesy to respond to me. I made a reservation a month before my visit. I was never told that I was going to be seated in a tent at the back of the restaurant. After being seated in this tent I discovered that the floor of the tent was completely uneven and heaving/caving in certain areas. Every time the server walked by me the floor buckled lifting my whole chair up by multiple inches. I was also bumped multiple times by wait staff walking by. The movement of my chair multiple times was so uncomfortable that by the end of the night I felt motion sickness. This all could have been addressed by a courteous response to my complaint directly by the restaurant. Unfortunately, it appears that they are not interested in responding to complaints.
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