Amazing Decor, Questionable Cleanliness - Rocco's Tacos & Tequila Bar Sarasota - Buy Reservations
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🤮 1/5 - Amazing Decor, Questionable Cleanliness
By 👻 @Spartan S, 12/18/2023 3:00 am
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This marks my very first review for any business, and unfortunately, it is prompted by a profoundly unsettling dining experience at the Tampa location under discussion. Several years ago, my large family and I had an exceptionally delightful time at Rocco's Tacos & Tequila Bar in Bonita Springs, prompting us to seek a similar experience at their Tampa establishment. Eager and anticipatory, I looked forward to our dinner out. Upon our arrival, our initial observation was that the water cups presented to us were cloudy, marred by streak marks. While such oversights are forgivable, I promptly requested replacement cups from our server. However, as we perused the menu, we were disconcerted to witness the bussing staff at neighboring tables employing sanitizing wipes on water glasses and bread plates left for the incoming patrons at seemingly "clean" tables. This perplexing occurrence raised immediate concerns. In response, I notified our server, who dutifully communicated our observations to the management. Following this, the server returned, assuring us that the manager had been informed. Unfortunately, our dismay persisted throughout our visit as we observed the same cleaning practice unfolding repeatedly. Dirty dishes were taken away in a bin by the bus-person, while certain cups and plates were inexplicably left behind for new patrons. The bus-person would then return with a fresh stack of cups and plates, proceeding to wipe down all items, both old and new, with sanitizing cleaning wipes. Of additional concern was the apparent use of the same gloves for cleaning dirty dishes and setting up clean tables, compounding our unease about the overall hygiene standards. Granted, I had no way of observing that the dirty gloved were discarded before setting up the "clean" cups and plates....The level of disgust prompted me to seek a conversation with the manager regarding this questionable "cleaning" procedure. To my disappointment, the manager dismissed my concerns, asserting that the wipes used were deemed 'food grade,' thereby justifying their application on water cups and bread dishes. If one finds satisfaction in drinking water tinged with the residue of cleaning wipes, then this establishment may cater to your taste. Regrettably, my family and I have resolved not to revisit this venue. It is pertinent to note, however, that the hostess and server exhibited commendable service throughout our experience.
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