AppointmentTrader FAQ - ROKA Aldwych London - Buy Reservations
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ROKA Aldwych London Reviews from The Last Year
Favourite Brunch place
Probably my 5th time doing the Roka brunch. I absolutely love it.in fact it seems to just get better. Food always excellent and plentiful. Staff generally great. Sure we will be back again!
This used to be a great brunch, not anymore
This brunch used to be so amazing. We were really disappointed on our last visit. The staff rushed us, served us from the menu we didn’t request, didn’t ask if we would like a last round, and also didn’t apologise. When I complained the managers reply was we had over 400 covers at lunch. As a customer this is not what you expect to hear from a 5 star restaurant as the reason for bad service ( if this is the problem Roka might consider employing more staff or reducing table bookings)
great for the set lunch
we went for the 3rd time for the lunch set menu they offer. really nice food and you can re-order extra items. really good location and love the food.
Delicious Japanese food and the best pre-theatre in London
Came for the pre-theatre and was blown away by how great it all was. Food was fabulous and there is so much. You get 5/6 sharing dishes for the table depending on how many people and a main and dessert- all for £36. The food was delicious- sushi and sashimi was my favourite as a pescatarian but the meat-eaters said the ribs were moist and tasty. We had a happy hour cocktail as well and even with wine it was less than £60 per head for a truly great wine and dine experience. I would go again and again. Highly recommended for pre-theatre (and not rushed as some pre-theatre is). Thank you Roka :)
Best Japanese restaurant
Fantastic Japanese restaurant in London, We had a five course tasting menu, a real taste experience, few places in the world serve food at that level. Nice and polite staff and modern atmosphere.
Very disappointing
This was a disappointing experience for several reasons. First, the service was incredibly slow - we waited over 15 minutes for our first drinks order to arrive. Second, one of the main dishes ordered did not arrive at all! So one of the guests had no food. The server taking the order apparently thought that two guests ordering the same two dishes would be willing to share one dish! Very odd. And awkward given that it was a business dinnner. 3. The menu choice for vegetarians is now worse than before. There is still no vegetarian set menu - even though there are two non vegetarian ones. There were only two main dishes that were vegetarian. The miso soup (once vegetarian) is no longer vegetarian! The tempura is only sweet potato rather than mixed vegetables and sweet potato features again on the menu as the only vegetarian option in that section. The nasu dengkaku no longer states that it is vegetarian. So I was left with nibbling on edamame and iceberg lettuce and sharing my grilled tofu and grilled portobello mushrooms with my guest whose main course failed to arrive. One member of staff apologised and provided some complimentary drinks but there was no wider recognition of the poor service by the more senior staff. Very poor experience. And a distinct feeling that Roka Aldwych does not welcome or value vegetarian clients.
Very very good brunch - add to your list asap
Had the brunch and honestly really impressed. Such good value - we ate and drank so much! Roka is a firm favourite any way but the brunch deal gives you so much variety of food and bottomless wine. Favourites were the crispy chicken and prawn dumpling. Service at this branch was really lovely and the whole meal was just enjoyable. Can’t fault this one - well done Roka we will be back
Perfect
Excellent food, the menu is highly recommended. Absolutely professional service. Great ambience, stylish and perfect.
Acceptable food, poor experience
Just to start on a couple of mild mild positives: the food is OK and the environment, whilst noisy, is pleasant. However at the prices charged you would expect the food to be better than OK and the experience to be very good. Unfortunately, beyond the food the experience was woeful. This seems to be a recurring theme over the more recent reviews and I wished that I had read them before booking. I don't know iof they were understaffed, poorly trained or if the waiter we had was just in the wrong job, but the experience was so poor that for the first time ever (in 45 years of dining in London) I removed the service charge. Just a few examples: - We tried to order scallops but the waiter said he didn't think there were any left. We asked him to check and he said there were definately none left. Imagine our surprise when the table that ordered 20 minutes after us has scallops delivered. - Where we were seated seemed to be in an alternative unverse as we and the table next to us barely had a visit from the waiters. No water refils (Roka Charlotte Street and Mayfair were very assiduous in this); no checking that the food was OK; plates left on the table for ages. - At one point, having been ignored for 15 minutes I had to go the Front Desk to get any service I could go on but the overall impression was of a total lack of hospitality: continuosly slow, lazy and surly service (with the exception of the lady on the front desk who came to help). For the same money we could have eaten at Murano or La Carectere and had exceptional food from owner operators who actually care about the hospitality they offer to their diners. Until something drastic is done with this restaurant I would avoid Roka Aldwych.
Massive rip-off
Terrible service and extremely poor value for money!!! All of the food came out at once within 10 minutes of ordering, the waiter was very inattentive, not only forgetting about the wine order but also not once checking in to see whether we enjoyed the food. They never refilled our water (had to explicitly ask for it), food was extremely mediocre for the price, and on the way out, we were not acknowledged by any staff. Will not return!
Each time I'm traveling to London I have a hotel near Roka
Each time I'm traveling to London I have a hotel near Roka sushi I love this place food is good Ambiance is ok service is very just ok The host or hostess at the door are rude all the time they don't make you feel welcome if you don't make a reservation they make you feel bad I think this is my last time in this place need new sushi place in London
Beautiful restaurant with all the requisite flair of a
Beautiful restaurant with all the requisite flair of a pricey yuppie haven that kind of falls flat otherwise. Located on the Strand just west of the city of London, I imagine this place does a fair amount of business catering to those with fancy office jobs in downtown financial district. And while Roka has a top notch wine and liquor selection, however, the food was just so-so. We ordered a variety of cooked meat small plates along with some sushi rolls and sashimi. All of it was adequate but none of it impressed me. The toro sashimi we ordered as honestly the worst toro I've ever eaten, and given its decidedly unbuttery mouthfeel, I question whether it even was toro. Okay if you're looking for just okay, but no-go I'd you're looking for something memorable.
London's Best Restaurants that are most frequently booked by customers of ROKA Aldwych London
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Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
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Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answerHow do I choose the restaurants to make a reservation for?
I can’t find restaurants with high performance or like what’s the most popular restaurant or what is in short supply? Any advice?
Give the best answerConcierge change fulfillment time
I posted a request for a reservation this Thursday between 6:30 and 8 pm and initially the potential seller said it would be fulfilled by today. Now they changed it that they will only fulfill it by 5pm that same day. Basically I would have an hour and a half to get to the restaurant. Is this allowed?
Give the best answer@bravehand53
Hi. Is today Cote reservation for 4people at 8:00pm - 9:00pm for indoors or outdoors?
Give the best answer2 Ppl 5pm san Sabino res
Anyone want?
Give the best answerApp
This app is a catfish and overrun by people programming “bots” and algorithms. It makes it frustrating for someone not well versed in this to have any movement. I thought this would be a fun side hustle, but unfortunately it’s become like any other “side hustle”. Don’t waste your time with this crap. Not a question, just a suggestion. Also don’t pay these fake “gurus” hundreds of dollars to teach you. Might as well sign up for a software class. 😕
Give the best answerMy reservation review keeps getting rejected
I have a reservation for Kasama Chicago on Mother’s Day at 7:30 pm to sell but it keeps getting rejected
Give the best answermore then 15 submissions at the same time
can i get more then 15 submissions at the same time and how do i make this happen
Give the best answer