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Salerno's Heidelberg Reviews from The Last Year
Price/performance ratio leaves something to be desired
An Italian restaurant that, judging by the hustle and bustle, should actually be good. If you're passing through on a Friday evening and you can barely get a table for two without a reservation, that actually means that the restaurant should be recommended based on how busy it is. Or so you'd think. Far from it. It's incredibly cramped in Salerno's. In the upper dining area, which can only be reached via a very steep and narrow metal staircase, the tables are extremely close together. The metal table legs are all lined with folded paper napkins so that they don't wobble. And they wobble quite a bit if the napkin slips! The chairs made of transparent polyacrylic exude a late nineties atmosphere, which is in stark contrast to the prices on the menu. There isn't a single dish there that evening for less than 15 euros, not even pizza. The service tries hard, but unfortunately seems either overwhelmed or poorly trained and the guest finds them to be floating around in chaos. When the service staff loudly asks the kitchen or the restaurant manager what "Bressaola" is, that does not indicate that the service staff have been properly briefed. Three waitresses came to our table one after the other to take our order. We had already placed our order with the first one, but the other two still came to ask us about our order, even though everything is actually entered on an ordering tablet and it should therefore be clear that this table has already ordered. But there were no table numbers to be seen. Perhaps something is wrong with the restaurant organization. There were also hand-written reservation labels on the tables that had been torn off some piece of paper, which also suggests that the reservation system is chaotic and unprofessional. After our food and drinks were served after a reasonable wait time, another waitress came with a fully loaded drinks tray and wanted to unload these drinks onto our table, even though it was not our order. She was quite confused by this. The two pizzas we had were good, the toppings were sufficient, the base was crispy, and they came with an extra knife to cut the crust. However, I found my pizza (from the Bianco segment) to be a bit too dry. My switch (spinach instead of broccoli) was carried out, no complaints. However, both pizzas were definitely not worth more than 16 euros (per pizza!). Sorry, that's too expensive. Other pizzas that I could see at neighboring tables were partly quite burnt around the edges. The place is very loud, very stuffy, has almost no daylight (just a small window at the bottom), and to get to the toilet you have to take a complicated route - completely impossible in my opinion - through the service area (yes, you heard right!!!). In addition, the toilets are in the basement and can only be reached via another staircase. Why this restaurant seems to be so busy is a real mystery to me. The price/performance ratio is not right at all here. If I ever want to eat pizza in Heidelberg again, I know where I won't go. Sorry and ciao, Salerno's!
Not recommended
We didn't eat there, but ordered food to be delivered to our home. Our food finally arrived after almost 2 hours. Unfortunately, the order was incorrect. My pizza was probably not gluten-free, even though I had ordered a gluten-free one. At least I noticed how my body reacted and therefore assume that the pizza contained gluten. There was also cheese on it, which I hadn't ordered. I had to choose tomato sauce separately, I could have chosen cheese, but I didn't. When I complained about the wrong delivery, they tried to make me understand that it was my fault and that nothing could be done about it. Because every pizza has tomato sauce and cheese on it (they also have pizza bianca and pizza with vegan cheese. So they contradict themselves). After a little angry speech, I finally received my real food after two and a half hours. Meanwhile, my wife had long since finished eating and my appetite had gone, but hunger drove it down. I had ordered reusable containers. My food was delivered in disposable containers without me being informed. I will never order from there again. The delivery service is terrible and customer service is a foreign concept.
Very bad delivery service, cold pizza, no refund/discount
Pizza was delivered ice cold. After contacting the restaurant to find out how to deal with this, it was made clear that they didn't care. No wonder the pizza was cold. Preparation and delivery were an hour apart. The pizza tasted only mediocre after we had to heat it up.
Heidelberg's Best Restaurants that are most frequently booked by customers of Salerno's Heidelberg
Ranked #1 in Heidelberg's Best Restaurants.
Ranked #3 in Heidelberg's Best Restaurants.
Ranked #6 in Heidelberg's Best Restaurants.
Ranked #8 in Heidelberg's Best Restaurants.
Ranked #12 in Heidelberg's Best Restaurants.
Ranked #13 in Heidelberg's Best Restaurants.
Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Whose name will my reservation be under when I arrive at the venue?
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
Payouts Blocked Because of Sell Through Rate
Does anyone know how AT plans to handle cases where a seller is quitting the platform but has a sell through rate <25%? The error message I got said to fill more bids or find other ways to increase the rate.
Is AT really going to block sellers from withdrawing their money? Especially revenue made before the sell through rate was introduced??
Tune into NBC News - Top Story Tonight 7:40p ET
Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits?
LOL. Thank you The New Yorker.
Appointment
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Salerno's Heidelberg User Reviews & Question Forums
Salerno's Heidelberg Yelp Reviews |
Latest Reviews On Yelp
By 👻 @Qype User (CShea…) (10/08/2008 3:00 am)
Salerno's Heidelberg Tripadvisor Reviews |
Latest Reviews On Tripadvisor
By 👻 @DSchneiderCoutandin (03/09/2024 3:00 am)
AppointmentTrader Platform Reviews |
Reviews from real people using AT!
By 👻 @ConfirmableFace16 (08/01/2024 9:48 pm)
Restaurant Transfers FAQ |
Questions around how AppointmentTrader works for Restaurant Reservations
By 🦚🇫🇷 @ChoiceBird42 (04/15/2024 11:46 am)
AppointmentTrader FAQ |
Questions and Answers around the platform.
By 👻 @AuthoritativeWay35 (08/01/2024 7:57 pm)