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Shin Sung Restaurant Federal Way Yelp Reviews
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33 Reviews
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They always seem to be understaffed when it gets busy- so
They always seem to be understaffed when it gets busy- so most of the time you're definitely cooking for yourself. Have only had a person "cook" (really FLIP a few pieces of meat) for us once and I go here monthly/bi-monthly for AYCE pork belly/beef brisket. It's the most economical AYCE Kbbq in Federal Way, that's why my friends and I keep coming back. ($31-33/person after tax for AYCE pork belly/beef brisket). My friend always asks for ssam dip and you have to ask for sesame oil/salt dip. But otherwise they give a bottle of some kind of soy sauce dip. Good portion of salad and plenty of side dishes. You'll get your fill! We've always paid at register when we do AYCE (might be different on the "dine in" side/when they're not busy). Will only split payment by two if you come in a group of more than 2. Grab a free lolli on the way out. You will smell like meats when you leave.
Be the first to ReplyExcellent Korean food.
We had the Kalbi Tang and Tolsut Bibbimbap. Both were very good. We plan on going back for the Black Goat Soup.
Be the first to ReplyI've been to a few BBQ places in Federal Way and never knew
I've been to a few BBQ places in Federal Way and never knew that Shin Sung was just around the corner. Thanks to a friend who recommended this place, I was able to try something new. The quality of meat was great! My friends and I got the pork belly and brisket and they were delicious! The pork belly was the right size and didn't need to be cut. Our servers were attentive and continually checked up on us and refilled our water. The restaurant is smaller than others that I've been to, but it was okay. The smoke from the BBQ didn't linger as the exhaust was actually working. Overall we had a great experience and will be back!
Be the first to ReplyNow that we no longer have to just order delivery, we been
Now that we no longer have to just order delivery, we been back a few times. A few months ago, I took a bunch of my friends who've never been or ever had kbbq. It was a new experience for them. Everyone loved it, and all want to come back. Yesterday was the first time I went with my hubby since lockdown. Food is great as always. We always order AYCE #B. So happy we were able to just walk in with no wait. Service was fast, and great as usual. Only thing I'm wondering is I haven't seen the older lady or older man(owners?) usually working the check in or checkout desk. Hope they're ok! Place was clean, restrooms clean also. So glad this place made it through the pandemic, and didn't close down like some of our favorite dining establishments. Will be back soon!
Be the first to ReplyWhy is this place advertise as AYCE, when middle of our
Why is this place advertise as AYCE, when middle of our dinner, we are told they are out of brisket. Should have offered something else to replace so called item they have run out of??? We were not close to being full, and worse, the wait staff were so rude. Will not go back!!!
Be the first to ReplyI've been going here since 2004.
The price seems to be increasing very quickly and significantly. I take photos of the menu to show my friends of menu and cost, if they want to eat here. Only maybe one waitress pays attention to my table checking if I need something, like water, napkins or more food. I don't know why they are so cheap with napkins and only give you one and none on the table. And no they were not THAT busy. Sometimes I had to get my own water. As much as I like this place, I may look for another place.
Be the first to ReplyPROS: - It's AYCE Korean BBQ.
Nuff said. - The Korean ajummas serving you are friendly and prompt. - If you're Korean, they'll hook you up with the samjjang and sesame oil/salt concoction. - The beef brisket / pork belly only option was a welcome addition for the price. The pork belly is definitely better than the brisket in my opinion. - The banchan was also quite decent. CONS: - The brisket was a little too chewy for my taste. - It was a little warm inside the restaurant. Not sure why the A/C unit wasn't running.
Be the first to ReplyI had I bad experience in this place, I will give 0 stars
I had I bad experience in this place, I will give 0 stars to the 2 waitresses who were rude and unpolite. Now i understand why so many bad reviews complaining about this place. I won't come back to this restaurant again.
Be the first to ReplyThe food and service was great! The servers were very
The food and service was great! The servers were very accommodating and attentive. The side dishes were just okay, but they have good quality meat!
Be the first to ReplySolid kbbq place in town with decent prices .
I wish they had a rewards system bc my boyfriend and I come here at least twice a month. Option C which is just their brisket and pork belly hits the spot every time. Just the right amount of meat - usually the other options have a variety of meat but it can be too overwhelming for us. Their side dishes are great, love the kimchee radishes, salad and spicy fish cakes. Love the ladies working here - they've always been sweet to us. They bring the meat and side dishes so quickly - love the efficiency. My boyfriend always orders a coke here - surprisingly it's one of the best fountain sodas we've had - strange, I know but having that crisp coke throughout the meal is chefs kiss. Can't complain about this place, it's always been a staple for us.
Be the first to ReplyThe sides here are the best quality and taste I've ever had
The sides here are the best quality and taste I've ever had anywhere!! I absolutely recommend the cold noodles with hot paste! So refreshing and perfect for the hot weather.
Be the first to ReplyThis will be my last time coming here.
I have usually come here twice a month for the past 5 years.Throughout my time here, I've had a mixture of good and bad customer service. But I still continue to come here because of the food.This time we ordered a Set C combo, which came with just pork belly and brisket. Although the portion is already cut, we politely asked for a scissor just to cut the meat into a smaller portion, and they were being aggressive about it. They gave us a scissor, and a few minutes later, the front desk lady came to us and asked us why we needed a scissor, and we gave her the same reason. She came to us pretty aggressively about it too. Also, they never refilled our water. After we were done eating, we went to the same lady at the front desk (I think she was new; I had never seen her before). We paid and left a wrote a 10% tip. Although society's standard is to leave at least 15%, I don't mind because I'm usually a generous tipper. But, we left that amount of tip because they were rude. She saw that and kept pointing out that she wanted a 15% tip, shook her head, and gave us an attitude about it. She needs to understand that if she wanted that amount of tip, she should've been more respectful, and a tip is not mandatory. She's even lucky I still gave her that tip after the attitude she showed towards us.As I said before, I've been coming here for years. Honestly, the food is good and some of the staff members are nice, but I'm not coming back because of her.
Be the first to ReplyFood was OK.
Banchan was the usual. There were 16 if us and we made reservations WEEKS in advance. We ALL ordered AYCE. They squeezed us in 3 tables and were slow to fill waters and bring us meat. We had to ask for more rice and banchan after waiting for someone to show yo at our table. No worries, we were all talking and catching up. They told us that we had a 2 hour maximum to eat and leave. No worries. But then they were slooooow to bring things and would talk shit about us, in front of us in Korean. No worries, right?!? Well, an hour and a half into our meal...while we were finishing up our second meat order cause we had to wait 15 minutes for someone to go into the kitchen to get it, we were told that we had to leave because another party was waiting. Sooooo...the shit talking waitress saw 9 "kids" walj in and asked to be seated; all korean, all under 25, NO RESERVATIONS! She tells us we have to leave because these 9 entitled korean kids wanted to eat and didn't want to wait. There were 6 open tables...but they wanted OURS because they were together and had the burners placed within the tables and not on top of the tables. Of course, they added the 20% tip because we were a huge group. So anyway, we get kicked out early. My husband had to stop eating...we couldn't even finish the food we had just gotten. WHY?!? Because the waitress was a racist c*nt?!? The kids we're entitled tw*ts?!? Whatever the case, we left...pissed. So if you're looking for good service, good food, and a great time...SKIP THIS PLACE unless, of course, you are an entitled Korean Millennial that wants to spend mommy and daddy's money in a racist joint!! I really hope they didn't tip!! BTW, my dad is Korean so I understood EVERYTHING!! Never talk shit in front of anyone, especially if it's in a different language...because we know what you're saying!! Good riddance!!
Be the first to ReplyThe service was very rude and poor! It took forever to get
The service was very rude and poor! It took forever to get a grill change. We didn't get our extra rice that we asked for. It appeared they catered more to bigger parties.
Be the first to ReplyWe came here at 6:30 on Saturday and we got the last seat
We came here at 6:30 on Saturday and we got the last seat because after us was a huge line. The waitstaff and lady at the front are very friendly and offered us more meat than we could eat. We ordered the 30.00 all you can eat, it came with rice and Korean side dishes. They changed the grill 3 times. The inside is plain Jane and a little smoky when all the grills are going at one time. We will return
Be the first to ReplyOver priced and the food wasn't impressive.
We had to ask for water refill, but they charge 18% gratuity for party of 5 or more. Will not go back. Way too many Korean restaurants to try in the area.
Be the first to ReplyGreat all you can eat kbbq for the price but TERRIBLE
Great all you can eat kbbq for the price but TERRIBLE service. All the employees are so rude.
Be the first to ReplyService was fast but wasn't good.
The server didn't say a single word when we ordered and just walked away. Didn't check in on us but had the audacity to stood there at the table waiting and told us to give them tips when we were counting the change she just gave back. Beef brisket and pork belly were good. The marinated pork and beef were a tad sweet for my taste. Overall 3 stars for the food and price but will not come back. So Moon Nan Jib is a little bit pricier but has way better food and services.
Be the first to ReplyService was terrible.
They through the menu at us and walked away without saying anything. We asked for more food and it never arrived. Felt super ignored. They constantly had a rude attitude. Food was good but overall horrible service. As we were paying , we didn't plan on leaving a tip because of how bad their service was but the lady at the cash register complained and asked us to tip with such a rude tone of voice so we decided to be nice and tip 3 dollars and they still complained and rolled their eyes and wanted more money and basically told us to just get out.
Be the first to ReplyLove this Korean bbq place it's my go to with my friends
Love this Korean bbq place it's my go to with my friends and family. I always come to this place when I crave Korean bbq they have delicious meat and it's a great place to eat and catch up with friends.
Be the first to ReplyI used to come here quite often with my mom and sis before
I used to come here quite often with my mom and sis before but had not had been able to come for about 5 years now. Yes they have 4 diff combos for AYCE. We ended up getting combo "S" Everyone at the table have to get same kind of combo, which totally makes sense. We were greeted as we walked in and seated literally in 10 seconds!!! Menu and water came together within next minute. We ordered "S" combo. Within 5 mins of ordering, they brought out all of our meats, side dishes, and condiments!!! It was pretty awesome that I did NOT have to wait 10 mins to order and another 15-20 mins for meat to grill. Our server lady started grilling our meat for us and within 15 mins of walking into the restaurant, we were already eating grilled meat. Loved the brisket, the steak and kalbi! Kalbi: Omg the kalbi here was phenomenal!! Not salty and not too sweet!!! Usually i cant eat more than one strip at restaurants (cause they are just too sweet) but I even wanted seconds here!! Brisket: yummmm!! Thin nice appropriately fatty pieces. Beef sirloin: nice cut with good marbling. Yumm Pork belly: not too thick and not too thin. Met my expectations of a good pork belly. Pork bulgogi: slightly sweet for my tastebuds but good flavor. Beef bulgogi: again slightly sweet for me but was nicely seasoned and grilled well. Marinated chicken: meh not my favorite but this is personal preference thats all. Service was fast and we did not have a designated server just like most other Korean restaurants but I kind of like that better because everyone takes care you and you don't have to wait for your server to check in on you 20 mins later than when you need them. Everyone was super nice! Side dishes were yummy (at least the ones I liked). Kimchi was fresh and well made!!! It is hard to find korean restaurants with good fresh kimchi (I make my own at home so I'm a snob when it comes to kimchi). Overall I was super impressed with the quality of cuts and service yesterday. Definitely returning again but next time, I will ask them to skip some of the marinated cuts until later into the meal.
Be the first to Replyoverall 4.
. but i have something to say that happened today.. 3 years of always going here to eat and my trust was just ruined by one person!!! i wanted to speak to the manager but they are not on site and there is no one i can communicate with effectively. never in my life i had been mocked by giving a tip and telling me how much to give not to mention a server who does not deserve that amount! manager please contact me right away after seeing this!!
Be the first to ReplyCame here for my sons birthday.
Worst service ever. Rude! ย We ordered seconds on all you can eat and they treated us like we were steaming from them. Then don't have all you can eat on the menu! ย The waitress/hostess acted like we were putting her out every time we asked her for something. I did not tip and I'm a huge tipper. Food was decent though so I'll give them 1-star.
Be the first to ReplyService is EXTREMELY POOR!!!!!!In the middle of eating, one
Service is EXTREMELY POOR!!!!!!In the middle of eating, one of the servers came to our table and turned off the grill while we were still waiting for our pork belly to be fully cooked. She said we have been eating for 2 hours then took away the other untouched meats from our table. We ended up leaving all the pork belly because they were still raw. DISGUSTING PLACE. DISGUSTING SERVICE. DEFINITELY WONT COME BACK!!!!!
Be the first to ReplyPoor service.
One of the servers was very rude. We ordered the all you can eat set but suddenly when we were eating the server came to us saying that our eating time was already over. But we didn't get any warning, even when we ordered for more meats previously. She rudely turned our stove off while we were still cooking our meats on it. She also took away the meat that was already on our table. At least they could've given us warning before our time was over and let us finish the meats that were still being cooked. They definitely need to improve their service!
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