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Steigenberger Frankfurter Hof Yelp Reviews
Latest Reviews On Yelp
16 Reviews
0 Replys |
This is one of the nicest hotels in Frankfort.
Employees here are well trained, polite and professional. I want to give a special thanks to employee K. Horbotava who went out of her way to help us in an early check-in after flying 26 hours without sleep. This hotel is clean and elegant and only 3 blocks from Christmas Markets. Our room was very large, marble bathrooms and hotel is well decorated. Door men are extremely friendly and helpful with providing directions and helping with getting luggage to the room.
Be the first to ReplyIconic hotel in a great downtown location.
Lots of things to see, do, eat, and drink within walking distance. Old world, high class decor and vibe. Beds are comfortable and great water pressure in the shower, although the whole half-glass door into the tub/shower is awkward. Full service room cleaning with turndown service each night. Small but cozy bar. Service is great and the staff is friendly and professional. Oscars restaurant is part of the hotel and serves great food.
Be the first to ReplyTalk about old world glam, this is IT.
Classy, gorgeous interior. Not overly bright nor dull, just the right amount of glow. The essence of luxury~ ;) We stayed here in September for our stop in Frankfurt, it was one of the highlights of our Germany trip. Great location, walkable distance to plenty of things to see and do in the heart of the city. Hotel staff were friendly, helpful and amazing. I received an email prior to our arrival asking for the preference of our hotel room and any amenities we needed.. I truly appreciate it. Thank you Leonard! Though it is a small gesture, you have to admit that it makes you feel special every time :) The breakfast is pretty standard European buffet style.. However, the hotel suites were nice and modern. Did I tell you how comfortable the bed is?! It's comfy! You even choose the kind of pillow you prefer..picky sleepers know what's up. We also thoroughly enjoyed the spa service, what we consider one of the Best Spa treatments from a hotel. Georgina is Awesome. My husband got us the Spa Suite and all I could say is "Man didn't we feel reborn afterwards!" The only thing though...wish we could have stayed there longer! lol. Until next visit!!
Be the first to ReplyFantastic hotel in every way.
If you are looking for a first class hotel experience, you can't go wrong. The property, restaurants and staff are outstanding. Location is walking distance to entertainment, museums and lots of food choices. We would never consider another hotel while in Frankfurt. Highly recommended.
Be the first to ReplyThis is a glorious older hotel situated in a prime area of
This is a glorious older hotel situated in a prime area of Frankfurt. When you enter you are greeted by incredibly magnificent decor and feel like you are transported to another time. It's elegant and opulent.As for the room, the space was definitely small and there was no view to speak of out the window, but the beautiful decor and ultra-modern bathroom more than made up for what it lacked. The bathroom had a large tub as well as a large walk in shower. The generously sized Aqua Di Parma toiletries were a very nice plus and smelled incredible!The staff was also outrageously friendly. Everyone we encountered at this hotel was so genuinely nice. It really makes you feel valued and welcomed. Overall, I would stay at this hotel again in a heartbeat. It was so close to everything we wanted to see and the luxurious accommodations + hospitality was first class!
Be the first to ReplyFor my last night on a fantastic vacation through England &
For my last night on a fantastic vacation through England & Germany, I decided to splurge for a night here. I was greeted immediately by the door staff who took my luggage for me and waited near the front desk as I got checked in. The doorman brought my luggage all the way up to my room, which was very nice!The room itself was HUGE with a walk-in closet that was as big as the bathroom if not larger. While there were complementary bottles of mineral water on the nightstands, the minibar will cost you if you so choose to partake. :-)Had a nice Whiskey Sour at the hotel bar before dinner, then dined in the adjacent restaurant. I definitely went with German-themed food as this was my last night before heading back home. The Wienerschnitzel (pork cutlet) was so big it practically fell off the plate! Afterward I brought a couple of nice cigars with me to enjoy in the smoking lounge and wound up chatting at length to a couple college students who had spent the night and were waiting to head out to take a late train back home.Had a wonderful night's sleep and awakened refreshed and ready to fly back home. I think I'm going to make this my regular hotel whenever I'm in Frankfurt.
Be the first to ReplyNo complaints.
Excellent service, clean, high end comforts. Concierge excellent!Super location. Darn the spa isn't open but I mostly walked.Elegance at its best in Frankfurt!
Be the first to ReplyGrand hotel in a fantastic location.
Nice walk to the city center. Everything essential in close proximity. Very nice hotel, beautiful rooms, nice bedding, very comfortable. Love the outdoor patio and garden. So inviting. Interior very captivating. Indoor library with a luxury feel. Definitely a great fav of mine. Taxi to airport about €40. Train is an alternative. I needed my eyes checked out and there was an eye doctor right across the street who was marvelous. Had the latest and greatest technology. Can't wait to visit soon again.
Be the first to ReplyTravelling to Frankfurt from the States for business.
This is an old school elegant hotel that is trying to keep up with modern standards My room was huge but I had an unpleasant check-in experience (arriving from airport after red eye transatlantic flight) and in the end had to be moved as the room I was unceremoniously given was not even the level I booked at ("deluxe")My new room was very large with a dimly lit walk-in closet. There was a minibar but no in-room coffee service. The hotel has a Michelin star restaurant which I tried out. All in all it was a pleasant experience but I'd prefer to stick to a global chain like Hilton or Marriott for consistency sake.
Be the first to ReplySuper nice hotel with friendly staff and great service.
Room was very clean and room service was amazing. The only concern was complete lack of AC (despite turning AC on, it was extremely hot in the room). When I talked to few other guests, same problem was in other rooms.
Be the first to ReplyFriendly staff, excellent location, good food, excellent
Friendly staff, excellent location, good food, excellent room service, nice designed rooms, easy and non complex check-in, good parking places around the hotel.
Be the first to ReplyWhile we only stayed one night in the totally updated
While we only stayed one night in the totally updated room366-I was wishing we could extend for a few more days to take in all this lovely hotel has to offer. We arrived around midday from the train station and were delighted to be able to get into our room right away-always a pleasant surprise. Check in was quick and efficient and soon we were on our way. Our room was at the end of the hall (my favorite) as they tend to be quieter.The hotel looks like a 19th century palace from the outside but was originally built as a hotel in the late 1800's and restored after its destruction in WWII. It has always been a hotel.Pros (based on room 366- newly renovated)-very spacious and modern room with 12 ft ceilings and plenty of room to spread out-wonderful modern bath with rain shower and separate toilet room with bidet, large whirlpool tub with tv and double sinks-top notch-Large firm bed with dual comforters-nice location, close to scenic old town and sights-great front desk staff, helpful concierge desk-fast and free in room wifi -really quiet room-good value Opportunity -pillows were a laughably flimsy and well below the quality level of this hotel.Bottom line: this is a wonderful hotel in a great location with easy walking to key sights in Frankfurt and just blocks from the Christmas market. This is our second experience with the Steigenberger brand (stayed with them also in Vienna) and I wouldn't hesitate to stay with them again. They know what they are doing.
Be the first to ReplyWe arrived after an 10 hour flight and planned on one night
We arrived after an 10 hour flight and planned on one night stay at the Steigenberger. It's the best nights sleep I've had in months!!! Wonderful front desk staff, accommodating round the clock. Wish I were staying longer to enjoy more of the hotel and to explore Frankfurt. I'll be back!
Be the first to ReplyThis is an airport hotel, so my expectation wasn't high.
In and out, and off you go. However, they have some great amenities. If you need to kill some time, check out the fitness center, sauna, steam bath and indoor-rooftop pool. It was relaxing once we got off our 6 hours train ride.Note: they offer shuttle TO and FROM airport/hotel. Based on the website, it seems to offers shuttle to airport only. Also, it's not free when they asked $4 euros for the shuttle.
Be the first to ReplyThe hotel building and the rooms are excellent and quite
The hotel building and the rooms are excellent and quite impressive. The building is a well maintained older building with marble and art throughout. The rooms are very spacious and well furnished with a sizable desk, amour, and a large king bed. There was also a very small balcony on our room which overlooked the cathedral. Their WiFi is excellent. The location is also pretty central. We were a 20 minute (or less) walk to all of the attractions in the city that we desired to visit and only a couple blocks to the beautiful river walk. Unfortunately, the service we received and some oversights on the room knocked our experience down a couple stars.In the lobby at check in, we inquired where in the city we could watch a German football match. We were told the hotel bar (which doesn't have TVs). We were than told the hotel patio which was nice, and not very busy but again the service was poor. It took at least 15 minutes to get a beer (from the time it was ordered) and staff seemed to disappear to watch the game. When it started raining, guests were on their own as the waitstaff watched the TV.The room doesn't offer a wine bottle opener in the room. We called to request one and a friendly gentleman arrived in record time to our door. Although he wouldn't give us the bottle opener, he had to open the bottle himself and leave with the opener for fear we would steal it. This was odd. The room doesn't have tea or coffee. You must order that off the room service menu where they are no cost, but you have to pay a delivery charge. The other pricing on the breakfast menu we thought was egregious. Two eggs and toast will run you $53 USD. The air conditioning in the room is significantly undersized. It pumps out cold air but not enough to efficiently cool the room, resulting in our room being rather warm all evening. A staff member came to our door at 8am and than again at 10am, quickly knocking and opening the door while we were trying to sleep. This despite check out being at noon. The spa is very nice, especially the wet sauna, and is available to guests of the hotel free of charge (you just pay for treatments). We enjoyed the wet sauna and relaxing heated beds but were disappointed when we returned to our room and our keys had been deactivated despite having arranged for late check out. The hotel did offer to extend our check out rather significantly. Overall, we would look to stay somewhere else on our next trip to Frankfurt but wouldn't object to another stay at this hotel. If we return, we will certainly take advantage of the spa again!
Be the first to ReplyNice hotel, friendly stuff, very comfy room, yet the food
Nice hotel, friendly stuff, very comfy room, yet the food downstairs tastes like Scheiße.Highly recommend anyone to stay here, just find elsewhere to dine.
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