HIGHLY DISAPPOINTING. - Sushi Sato San Francisco - Buy Reservations
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Ranked #16 in San Francisco's Best Prepaid Restaurants.
Ranked #17 in San Francisco's Best Prepaid Restaurants.
🤮 1/5 - HIGHLY DISAPPOINTING.
By 👻 @Benny V., 07/01/2023 3:00 am
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Do not waste your time or money here. Service was slow, atmosphere was boring, food extremely overpriced, watered down drinks and over $400 for two people. I was taking my friend from out of town out for his last dinner before he flew home and was hoping to end his stay with a great dinner, this was NOT it. We walked in for our reservation at 6pm on a Friday night. When we walked in not one person was eating at this establishment. That should have been my queue to leave. No host greeted us and there were no servers in this place. Instead the 2 people behind the bar stared at us like they had seen a ghost. I actually had to greet them!!! And they followed up by saying a host would be out to greet us soon...5 minutes later a host shows up just to end up seating us at the bar! I ordered a smoked old fashion and my friend ordered tequila on the rocks... both came out with a small amount of crushed ice which immediately melted and watered down our drinks. Afterwards the bartender apologizes and says all we have is crushed iced. That is something that should have been mentioned first, Ive never had an old fashioned at a "Whiskey Bar" with crushed ice. Basically I had a watered down glass of whiskey. A proper old fashioned should be served with Big cubes that melt slowly and allow you to enjoy the taste of a spirit before it gets watered down. We ordered two appetizers, a cold dish of eggplant which was blah and smoked albacore,...5 TINY slices with truffle for $25. The albacore was tasty but so small and not anything amazing. We then got 6 pieces of nigiri per person and it was also small portioned and unimpressive. The best tasting was the wagyu. Ended up eating a basic shrimp tempura hand roll which was probably better than the rest of the meal but something you could get at any basic sushi restaurant. I wanted sake and bartender brought out a bottle without asking what type of sake we preferred. She mentioned it was her favorite... to me it was floral and sweet. I asked for something more on the dry side and she smirked and said that was the driest sake they had... dry sake IS NOT sweet!! The next bottle she grabbed was much dryer and more my style. I asked for a glass and she never mentioned a price nor explained anything to me about the sake. Simply no attention to detail and no effort to make the experience better. Two of the most boring bartenders EVER. One of them was so concerned about spritzing the cut pineapple and garnishes with water over and over again as we sat at the bar. If only she put more effort elsewhere! Another thing I disliked about this place is there was no sushi counter where you could see the quality of fish nor could you see the preparation of the sushi or who was preparing it. It took us 25 minutes to get our nigiri and we were the only people in the entire restaurant. I am the type to splurge on sushi because its one of my favorite things to eat. But I left this place hungry and so disappointed that I ended up getting food on my way home. When I go out service is a major part of the experience and the service here felt like a HUGE MISS, major disappointment. There are so many other sushi establishments that will give you a mind blowing experience for $400. I basically wasted my money here and should have walked out as soon as the two deers stuck in headlights looked at us oddly. I don't know why they have a high yelp rating, this is highly misleading. Just shows you cannot always trust Yelp. I don't typically leave yelp reviews but I am so pissed off and upset about this crappy experience and the high price that I had to express myself. AND!!!! They had the nerve to automatically add a service charge to our bill. WTF???? who does that for a party of 2?? Do yourself a favor and go someplace else!!!! PLEASE. PLEASE. PLEASE!
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