The sushi was subpar and 'fishy' The lobster on the lobster - Sushi Sato San Francisco - Buy Reservations
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🤮 1/5 - The sushi was subpar and 'fishy' The lobster on the lobster
By 👻 @sharon c., 01/08/2024 3:00 am
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The sushi was subpar and 'fishy' The lobster on the lobster salad was warm and a bit mushy --I don't recall the last time I had fishy tasting lobster. This restaurant was serving fish from days earlier it was simply not fresh by any stretch of the imagination nor my palate The Omakase lacked any creativity (this was not any omakase I've previously experienced) and I'm not a tough critic It was sushi with loads of rice attached and Not easy on the palate But after the $49 service charge automatically attached to a bill for 2 ppl This was beyond The manager was egregious when he commented that the service charge was a state mandate and not a 'gratuity' $320 out the door with only one cocktail and I'm still reeling in from this especially as a native San Franciscan and a world traveler I just returned from a week in NYC and had several sushi meals that exceeded my expectations. My guest last night at dinner is a prominent Hollywood producer, a friend and neighbor Our experience was BEYOND disappointing The service was decent and ambiance was nice but the cost esp after the $49 'state mandated' service charge'which is a bold face lie was just unacceptable Their websites boasts 'limited' availability With 5 star reviews --I'm mystified all the way around when the dining room was nearly empty I chose this location to accommodate my friends limited time schedule as it was close to her hotel. This experience was disenchanting, inexplicable, and felt like highway robbery. The manager had a smug and rude disposition especially when I nicely asked about the 20% auto gratuity which they also calculated with the sales tax. We were not sitting at the omakase sushi bar, just to clarify. Nothing about our cuisine was Omakase tho we ordered the fixed Omakase menu. I have honestly have never experienced such a Bad/compromised and insanely overpriced meal in SanFrancisco or in Paris, London, Tokyo or New York City, I'm truly bewildered. I will stop my rant now just feeling extremely misled based upon what they say they offer and what they actually deliver to the table. I'm happy to pay for excellent quality food without hesitation. $320 and demanding a $50 service charge is not commensurate with the dismal quality and presentation of left over fish with loads of brown rice. Mind boggling.
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