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Swiss Chalet Restaurant Vail Reviews
TLDR - this place was the highlight of a pretty miserable
TLDR - this place was the highlight of a pretty miserable day. My girlfriend and I drove out to Colorado Springs this summer to attend a friend's wedding. We were working our way back towards the Bay Area when our rental car suddenly started having some system malfunction issues. For better or worse, this landed us in the beautiful town of Vail Colorado. After finding out we wouldn't be able to get a replacement car until the next day, we found some lodging for the night and came across the Swiss Chalet as an option for dinner (it came as a recommendation from a friend who grew up in Vail) We arrived around 6:30 PM on a Sunday night - the restaurant was fairly empty so we were able to be seated easily. Our server Sigi was phenomenal - she gave us a thorough overview of the menu , some recommendations for food and drinks , and let us try some potential options for wines we were interested in. For our meal, my girlfriend and I shared a Garlic and herb Cheese Fondue to which we added apples + pears and the 4oz Steak Medallion. We also started our experience with a cocktail and ordered a bottle of wine to enjoy with our meal (both of which were recommended by Sigi) Food arrived promptly and we were able to dig in. Everything was fantastic. I don't know if this is copium talking but this was one of the best fondue experiences I've had - the perfect way to heal and ground myself after some bad circumstances. The vegetables that came with the fondue were seasoned perfectly, the steak medallion was tender and well seasoned, and the wine was delicious. To top off our meal, we opted out of dessert but Sigi proceed to bring out some chocolate dipped strawberries for us to enjoy (they were fantastic) All in all, we thoroughly enjoyed our experience at the Swiss Chalet. When we do find ourselves back out in Vail (hopefully under better circumstances) I'd definitely love to stop in here again.
Popped in here for a dessert on a chilly night.
It was warm and cozy and we were seated in a comfy booth. The traditional German desserts were incredible and the service was fast! Would love to come back!
The servers need to change attitude! We visited on Saturday
The servers need to change attitude! We visited on Saturday night but the server was so rude that changed all our experience. Food is okay. The cheese fondue is basic, it does not feel "swiss" . Overall it was okay.
Love the fondue!! Ambiance is lovely.
Menu is great and great service. Great place for family and frienfs.
Excellent fondue, salads, and service by Sigi! We had an
Excellent fondue, salads, and service by Sigi! We had an excellent evening and will be back!
Sigi's service was incredible.
First time in Vail, must do. Sigi makes it an amazing journey.
First and foremost, make a reservation early! Especially
First and foremost, make a reservation early! Especially if it's the weekend. We did this but saw several others trying to get seated without luck. The atmosphere is very German inside. It looks like a Christmas Oktoberfest. Even the service staff are dressed up. The prices were on-par with other Vail Village restaurants (ie. not cheap) but the food was pretty good. We went for the fondue with a few extra of the add-ons (like pears and proteins, which cost extra). Was it the best fondue we've had? Probably not. But it was still good. Portions seemed very small but it really did fill us, so I guess there's a reason they're small with all that cheese. Overall, go for the atmosphere, expect it to cost something, and don't expect the best food you've ever had. Would we go back? Yes, especially with a group of friends -- they had a lot of round family-style tables.
We dined at the Swiss Chalet for our anniversary while
We dined at the Swiss Chalet for our anniversary while visiting Vail and had the most amazing dining experience. Sigi our server was so much fun and took such good care of us!! We highly recommend dining here for an authentic fondue experience. Our food was abundant & delicious!!
Food is better than I remember from a decade ago, so we've
Food is better than I remember from a decade ago, so we've returned to Swiss Chalet. They have rib and roast beef selections too (seasonal).
Sigi was INCREDIBLE! She made the evening unforgettable.
Thank you for a magical night!
Summer Fondu
Sigi was wonderful. Can’t wait to come back!! Love Vail. Awesome adventure. Loved the beef and vegetables. Wine was great, cocktails were fabulous.
Amazing
Jackson was the best! He explain us everything about the food, he really care about us all time, the food amazing. Also the drinks! I will come back soon!
Like a dream!
A must go! Our server Sigi made our entire experience the most memorable ever! She was absolutely exceptional! Our table outside was perfect, and the food was fun, different and delicious. The most PERFECT way to celebrate our Anniversary. Thank you Sigi, please visit us in San Diego!
A wonderful evening and meal in Vail Village
We went to get fondue at this restaurant for my birthday. It was a very memorable meal. We sat outside enjoying the view. The fondue was delicious, accompanied by draft German beer! The waitress, Sigi, went out of her way to make a celebration of it. She checked on us often, making sure we had everything, even bringing some lap blankets in case it got cold! We would definitely go back and bring friends!
Wonderful
Wonderful restaurant and service. 5 stars! Sigi, our waitress was amazing and made the whole experience so authentic. One of our favorite restaurants ever!
Excellent birthday dinner-thanks Sigi!
We had an exceptional birthday dinner and experience. The service was perfect and the food fabulous. Our waitress Sigi was kind, generous, and attentive!
Swiss Chalet in Vail
Sigi was amazing. She’s from Bavaria and will steer you toward all the best choices on your order. Definitely try the Schapps to start the meal. The French Onion Soup was the best we’ve ever had. Cheers!!
A fun place to experience Bavarian fare.
It is convenient to get to from the Sonnenalp Inn. Our service was excellent and the food was delicious and unique, as it is not typical of what most restaurants serve.
The service was amazing.
Food (we got both kinds of cheese fondue) was amazing. We had a week in Vail and I wanted to go back here again, it was so good and such a fun experience!
Best meal in Vail!
Sigi made for an incredible meal!!!! Best dinner of our trip!!!!! Will certainly be back! Highly recommend the fondue and raspberry cocktail!!!
Really nice ambience, service is great! We order the
Really nice ambience, service is great! We order the cheese fondue, our fondue was rackette with a sherry base (which was delicious) we ordered it with sides: Beef medallions, lamb chops, and also had the assorted sausages with sauerkraut and pretzel bread. Chocolate fondue was good.
Amazing!
Amazing experience with Sigi as our server. Great recommendations and help with our order, delicious food, and perfect service. Thanks so much!
Great family meal
Great for a big, festive family meal. Sigi is the best server and she advised us on all of the best things to order for our group.
Fondue!!!
Sigi was wonderful! Incredible service, delicious meal, delectable drinks. I love yo drink abd eat i love to wat hot cheese i had too many drinks thannk you sigi
Highly recommend!
If I could give this place six stars I would! Warm and friendly atmosphere and excellent food. Sigi is one of the hardest working servers around. Kudos to the kitchen and hostess staff too!
Great for an entertaining evening
Fun and lively dinner. Guided by our server Sigi we experienced a tasting extravaganza. Fondue, schnitzel. Sausages, salads and strudel all enthusiastically presented. Atmosphere was very friendly and festive.
Dinner with Sigi
The dinner was really really good, everything was delicious and the service was excellent. Sigi was the best one 10/10 she gave us the best recommendations and the best service
Fun experience
Our waitress, Sigi, was wonderful! The food was great and it was a fun experience in a space that felt like an authentic Swiss experience in Vail.
Always love coming here when I'm in vail.
It's a must!! The cheese regular fondue is outstanding. Must get the apples and pears for sides. I would get a few rounds of it if you have multiple people. We had 6 people and I think got 5 or 6 orders but, 3 of those people were men who were hungry. Also, pro tip - get a side of steak or chicken as a little boost of protein. We got the sausage appetizer and it was really good. Three different types of sausages with different sauces. Yum! Can't wait to be back. Wine and service is always excellent.
Tried the veal schnitzel and homemade Swiss dumplings for
Tried the veal schnitzel and homemade Swiss dumplings for the first time. Wasn't sure what to expect, and was pleasantly surprised! Bartenders were extremely helpful and nice!
I felt like I was in the Swiss Alps with Disney-esque
I felt like I was in the Swiss Alps with Disney-esque theming that was almost a bit over the top. You get a nice whiff of cheese as you walk into the restaurant. It felt cozy, comforting, and warm. Our waitress was very nice, patient, and timely. Weinberg Schnecken: Probably the best tasting dish, they were warm and flavorful with herbs and butter. Zwiebelsuppe: The onion soup tasted like you'd expect, very typical. Raclette Fondue: Maybe it's just me, but was very mid. Been to another fondue place and had similar thoughts, so maybe I'm not a big fondue guy. The veggies to dip were the best dipping side, but there was very little given. A ton of bread came on the side. Side Sausages: Very very small portion, which just tasted like a hot dog. Overall, the food was mid, but a fondue experience might be worthwhile.
We had a group of 7 and our waitress, Sigi, handled our
We had a group of 7 and our waitress, Sigi, handled our orders expertly. Everything we ordered was excellent and timed perfectly. She recommended the Christmas punch and espresso chai martini, which were creative and delicious. She explained the menu well and all the recommendations were spot On. I was excited to find out they offered a half portion of fondue and the best , gluten free bread I have ever had. We were all impressed by the excellent wine selection. They were out of Amarone and the Sommelier brought out a wonderful 2018 Barolo for the same price. We all agreed this was our favorite dining experience since being in Vail for the week. The atmosphere and waitstaff made this such a fun and unique experience.
Beautiful restaurant, spectacular service, memorable dining
Beautiful restaurant, spectacular service, memorable dining experience and overall great value. Hands down best old fashion cocktail I've had. Quality ingredients and made like it's supposed to be made. Raclette fondue was simple but amazing Beef Tenderloin Fondue was tender (tried cooking it in the broth and on the hot skillet) flavored/ seasoned perfectly. You can't go wrong by making reservations ahead of time and won't be disappointed.
The food, service and atmosphere were all top-notch.
The restaurant was clean and decor was very cute. Denni was a very attentive, enthusiastic and pleasant server. We ordered the beef fondue, cheese fondue, wiener schnitzel, filet mignon and kids' spaghetti, all of which were all outstanding. Our entire party of 7 was really happy/impressed with our food. I don't consider generally consider myself a fan of Swiss food, but would 100% go back to Swiss Chalet if/when we're back in Vail.
The worst fillet I have ever been served.
I've lived for years in Switzerland and the cheese fondue is less than classic. Authentic decor but $400 for 3 people at dinner is absurd for these meals.
Sigi is incredible!! She was the best waitress.
So knowledgeable and had amazing recommendations. We did the alper classic and garlic and herb cheese, and then the oil and broth versions for the meat. We also ordered the sausage platter, French onion soup, and arugula salad (SO good). We also ordered the perfect pair drinks (the pear schnapps and raspberry schnapps versions as starters which were excellent). It is a little loud in the restaurant and was a tad warm, but an amazing experience!
Authentic Swiss experience with good food.
The cheese fondue was excellent and on point. Bread could be better though. The escargot was a bit dry. Tartare seasoned heavily. A tad too deep in mustard flavor. Price is $$$-$$$$. We added truffle and champagne to our fondue. The service was attentive and excellent. Located at the Sonnenalp Hotel. Two hour complimentary valet parking with dining. The decor inside is very cute!
Swiss Chalet - Sigi
Food and service was amazing! Sigi was a fantastic waitress. 10/10 recommend! I especially recommend the fondue (and Sigi!).
Swiss Chalet Review
The experience and food quality was superb. Sigi was my waiter and she was fantastic! Come here when in Vail!
So good!
very good food! loved Sigi as a waiter! desert was so good, very good cheese fondue. would definitely recommend!
Perfect mountain food!! Can’t be missed
Great ambience amazing food!! Sigi our waiter was so great, can’t wait for coming back next season, this is a must on a mountain
Worst Schnitzel ever
Really, if you like schnitzels, don't go here. They deep fry their schnitzels so it is more like a batter around fish (as in "fish & chips), which also causes their veal to be tough as .*..*. I need bread crumbs and butter to make a schnitzel - this had neither. The sides were small, and the potatoes had little to do with potato salad. Extremely disappointing
What a Treat!
Outstanding experience! I have been in Vail for over 30 yrs. I love the Kings Club for music. But never ventured into Swiss Chalet, I did not think it was for me..cheese fondue? Wow what a mistake. Swiss Chalet has an ambience that Vail is known for old world beautiful. I have come to know one hostess Sigi who knows her job to perfection. This is only about fondue but I do love the beef fondue and happy to say I will spend my Birthday there soon. Sigi suggested a bottle of wine and I have to tell you it was outstanding even though it was a little out of my price range..we loved it. Don't miss out on the very special place that transforms you to Europe!
Swiss Fondue:
The cheese fondue is amazing. I wish I could have scraped the bottom of the pot. Sigi’s recommendation was spot on. We especially liked dipping the roasted potatoes.
Gigi-Swiss Chalet Vail
Gigi was extremely friendly and attentive. We give her very high marks. Great job! Also, the food and atmosphere was terrific.
The team of Swiss Chalet rocks !!!!
What a great night with my friends ! Special thanks to Mark -he is the best sommelier !!!! We choosed the FAUST -one of our favorite wines at Swiss Chalet ! Our server was Nick -huge knowledge and he knows how to make his guests happy ! Thank you the complete team taking care of us ! We will be back soon ! THANK YOU !!!!!
Five stars
Five stars for Sigi- she was so lovely w her recommendations. We really enjoyed our experience: the food is delicious and such a cool experience. Thanks Sigi!
Ms
Great service from Sigi! We enjoyed the various different fondues and the gluhwein. The arugula radicchio salad was big enough for four people. Great place for apres ski!
Great
The food was fantastic. The server Sigi was divine. The atmosphere is beautiful and authentic. Great experience with friends
We went with our family of 5 for an early dinner.
The restaurant was quiet. My husband and I had been here years ago with friends and wanted to introduce our kids to it. This would be a 4/5 star review if we didn't experience what happened later. We ordered cocktails, a bottle of wine. Kids got Shirley Temples. We had appetizers, 2 different fondues. Extra apples. And dessert. Our waitress, we thought, was quite wonderful. However when my husband got the bill, our kids were tired and jet lagged 6:30 Vail time, 8:30 east coast time) so he thought the bill seemed high but hurriedly paid it. He realized the next morning our server added a 20% service charge into our check! The website clearly states it's for parties of 6 or more. My husband tipped 20% on the total, not realizing the service charge was on there. Needless to say, we were quite disappointed but felt uncomfortable calling the next day so we let it go so we could focus on enjoying the rest of our trip. Just a bummer because we would no longer recommend this restaurant
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If there is no user posting that fits your schedule, you can bid on your preferred time.
Let's say Peter has a great morning and decides to take his three friends to Swiss Chalet Restaurant Vail at 6 PM the same day.
He checks the restaurant's website and sees that no reservations are available. He then looks at the Swiss Chalet Restaurant Vail page on AppointmentTrader, but finds that there are no user postings either.
That's where the community-driven bid process comes in.
Peter can place a bid on AppointmentTrader, which serves as a reward for any community member who chooses to work on securing the reservation. AT then notifies experienced users who may be able to help.
Step-by-Step Process
1.) Setting a Reward (Bid)
* AppointmentTrader uses historical data to recommend a reasonable reward amount for securing a reservation - let's say $100.
* Peter really wants to go, so he increases the bid (or reward) to $200.
* At this stage, the reservation does not exist yet.
2.) A Community User Picks Up the Bid
* EternalAnt36, an experienced AT user, has a strong track record of successfully securing reservations and low refund requests, they receive a notification about Peter's bid.
* EternalAnt36 picks up the bid, meaning they will now work on securing the reservation.
* Peter can now talk to EternalAnt36 for any questions Peter may have as EternalAnt36 user fills the bid.
3.) Finding the Reservation
* EternalAnt36 now uses their connections at Swiss Chalet Restaurant Vail to secure the table.
* If they successfully get the 6 PM table for four, Peter receives a confirmation that the reservation has been secured.
* If EternalAnt36 fails to secure the reservation, the bid is returned to the pool so another user can try.
4.) Payment & Protection
* Once the reservation is secured, EternalAnt36 receives the $200 reward which is credited to EternalAnt36's AT balance, where users manage their own funds and can withdraw via available payout options such as bank transfer, PayPal, or Zelle.
* Peter can now enjoy the dinner with his friends at Swiss Chalet Restaurant Vail!
* As with all transactions on AT, disputes and no-show fees are handled through the platform's community-driven resolution system. Users with a strong track record are incentivized to fulfill bids successfully, and community members can report issues to maintain trust in the marketplace.
