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- Executive Studio Suite (1 King Bed 1 King)
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- Two Bedroom Presidential Suite (Bedroom 1: 1)
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The Adolphus Dallas Tripadvisor Reviews
Latest Reviews On Tripadvisor
37 Reviews
0 Replys |
Speedy and Exemplary Service
The hotel was so accommodating for my wedding group. Pedro and Ethan in bell services were great at helping us get all of our stuff to our cars. We had so much stuff leftover from my wedding and they made it as easy as possible!
Be the first to ReplyFront desk rock stars
We stayed at the Adolphus for our wedding weekend and the entire establishment was beautiful and very well crafted. I’d love to give a special shoutout to Jenna and Grant at the front desk, they emulated supreme service and managed a busy desk very well!
Be the first to ReplyAmazing Experience!
I am a first timer in Dallas and this hotel made me feel so welcome. The ambiance is incredible like a hotel in the movie Grand Budapest hotel! Jenna at the front desk was amazing and informative. She greeted me with a big smile and gave me many great recommendations to check out in the area. I will be telling my friends about this place!
Be the first to ReplyHistoric Hotel - A Must Stay when in Dallas
Historic Hotel located in downtown Dallas close to all the major sightseeing areas. Rooms are large and sufficient. Our King Room had a nice comfortable king bed and a small desk and writing area to the side of the bed. Since our room was on a lower floor, there wasn’t much of a view to look out of the window which was basically a dirty wall outside. But the hotel itself is very nice. The hotel offers guided tours of the property as it’s a historical site. But you need to enquire at the front desk and register before hand. Also the lobby area is a pretty upscale place with many guests and visitors in elegant evening attire. If you are on a weekend trip and just want to enjoy a drink in casual attire, you might feel a little out of place in the evenings. The AT&T Discovery District is right across the street from the hotel. We stayed only one night as we were on a weekend trip to Dallas while on a business trip to Austin. But the next time we visit Dallas, we will stay here for more days to experience the hotel better.
Be the first to ReplyThe Adolphus Rocks!
Fantastic hotel! We brought our volleyball team and had a great time. Rooms were beautiful. Enjoyed the food and the bar was a blast. There is a ton of space to relax with friends and family. The customer service was excellent - it is clear the staff aim to please the people visiting. A definite must if you stay in Dallas!
Be the first to ReplyBest Night Ever!!
Marife y Maybilis give the best service ever!! The food was spectacular and the service was the top of the line!! I will definitely be back!!
Be the first to ReplyAnniversary
Everyone and everything was great. We were treated like royalty. Jenna went above and beyond!!! I would recommend any and everyone to come and experience the Adolphus Hotel in Dallas Texas
Be the first to ReplyBest Weekend Away
Fabian Rivero was amazing to deal with. We had an accident with our mini bar and he came right up and took care of us!! The hotel was very nice. Rooms were clean lots of places within walking distance around hotel. Everyone at the hotel was hopeful from the men at the front door to the ones behind the counter.
Be the first to ReplyThe Adolphus
The hotel is beautiful! Loved everything about it and was particularly thankful for the two king beds!! I specifically I want to thank Jay! He took the time to track down a lost item for me after I had been told it was not recovered. Jay was so kind and helpful!! Thank you!
Be the first to ReplyBook NOW, you’ll be delighted!
A delight from start to finish! This property is well located to explore the delights of Dallas. The property itself has a great vibe, excellent staff and thoughtful touches throughout the common spaces and rooms. I’m picky about beds and theirs was lovey, including great pillows and a fairly dark room. Best of all is the staff helped me get back a few items I left behind through the post. I’d definitely stay here again and do consider myself picky when it comes to hotels!
Be the first to ReplyEverything 10/10 but the bathroom.
Pedro the bellhop was awesome, same with the other guy when we arrived. The staff is sweet and incredible. Bathroom sucked, issues with the door not opening and the hot water, room 533. Thank you for hosting us so well! Have a great day today..
Be the first to ReplyFood was great
Phillip was a great server. Food came out fast, hot, and tasty. I recommend this bar to everyone. My sisters and I were in Dallas for a conference and tried it on the recommendation of the hotel driver. The experience did not disappoint. Thank you for making our experience great.
Be the first to ReplyAlfonso is amazing!
I had such a fun morning at the adolphus this morning. The food was so good and all the wait staff was so attentive. I really hit it off with Alfonso. So funny and he made me feel so comfortable. Overall, I highly recommend this experience, it was such a treat.
Be the first to ReplyGreat care and conversation!
Kristen was a great valet hostess! Made sure myself and my friends were safe returning from our birthday celebrations in the downtown area for the first time and as we continued on throughout the night. Thank you Kristen for 10/10 experience.
Be the first to ReplyNegligence from hotel management is risking a one-in-a-lifetime experience for my children
Seeing a total eclipse is a once-in-a-lifetime experience that I wanted to make sure my children didn't miss. So a year ago I researched the best places to see the eclipse. I chose this hotel because it has a lovely roof deck from which I hoped my kids and I could see the eclipse. I carefully checked the website to ensure that there was no notice that the roof deck would be closed, and called and confirmed with the staff that we'd be able to watch the eclipse from the roof. Six months later, as I was finalizing plans, I called again, and the staff again confirmed that we could access the roof deck to view the eclipse. Finally, this week I called to see if the hotel had any special plans, Jasmine confirmed that we could use the roof deck, but didn't know whether the hotel had any special plans for the eclipse. I asked that a manager call me. Jasmine said that Crystal, the manager, would call me back. Crystal did not call. After two more calls, I was finally connected with the concierge, Dan, who told me that the roof deck would be closed on the day of the eclipse for a private party and my children and I would not be able to access it. I asked Dan several times to have a manger call me. I have not received a call. It's now only a couple weeks until the eclipse. Hotels in the area are fully booked. There are no rental cares available. Because the hotel management did not ensure that their staff had correct information, and has not communicated adequately with me, my children and I may miss this amazing event. It's been two days since I left a message for Crystal, and have not heard from her or anyone else at the property about how they are going to make this right. I am a lifetime titanium member and am generally impressed with Marriot's service. My experience with this property has been drastically different. I'm incredibly disappointed.
Be the first to ReplyBurgers and bartenders
Hunter was an amazing bartender, which is rare because most of the time the bartenders never want to bartend. Rodeo has the best burgers in town. If they focused more on customer service, it will be a happier place to come to for regulars living downtown.
Be the first to ReplyGreat stay for a work trip
Fantastic staff, beautiful accommodations. Loved the convenience of the coffee bar in the morning as I was running out to work meetings (delicious coffee and breakfast!) and the French Room bar was a cool place for a drink and dinner. Very helpful staff - shoutout to Jay for helping me with my bags into the Uber as I was leaving!
Be the first to ReplyBeautiful hotel, exceptional staff!
We were in Dallas for fashion week and one of the designers recommended this hotel - we are SO glad they did. First, the hotel is historic and beautiful. We stayed in an Executive Studio and it was huge! The location downtown is convenient. There are several restaurants and the pool is really nice. But.....the biggest reason I'm happy we stayed there is the staff - everyone was friendly and helpful. As you can imagine fashion week is a little stressful for the participants - Dan, the concierge, took a huge amount of that stress away for us. I called the day before our arrival in a panic and Dan not only coordinated what I needed - he personally made sure that everything went smoothly. It was easily the best customer service I have ever received, and I could not have been more grateful for his kindness. Thank you to Dan and the Adolphus - we will stay with you anytime we're in Dallas!
Be the first to ReplyGreat valet service - everything else was a disappointment
We arrived at the Aldolphus excited for a fun girls weekend. I am a Marriott Bonvoy Member and was looking forward to a great stay at an Autograph hotel. Our first interaction with Pedro was amazing, he quickly took care of our bags and provided us water, making sure we were taken care of. Unfortunately, shortly after check in we discovered the pool is closed (our #1 reason for booking the hotel), this was a huge disappointment. Our room was only stocked with 1 robe and 1 wine glass. It took 5 requests to finally get a wine glass several hours later. There is a house car available, we thought we had this arranged after calling down to the front desk, only to be rudely informed that it was not available by front desk personnel. Again, Pedro saved the day! He connected us with Roy, the driver of the house car and they were able get us to our restaurant on time for our reservations. If it was not for Roy and Pedro (I can’t say enough good things about them!( my review of the Adolphus would be 1 star. It has been a total disappointment.
Be the first to ReplyGreat experience all around!
Taylor, Dustin, Jesse were amazing from valet! A joy to chat with and work with! Rodeo bar was an amazing experience while at the hotel. Great food and drinks. Will definitely be back soon! Thanks to the entire team!
Be the first to ReplyBartender James tourist advice expert
Bartender James makes the best custom drinks and totally gave our family with 2 boys: an 8 year-old and 13 year-old amazing tourist tips! He did not disappoint! Had the best Dallas experience…thanks James! The 8 year-old said, “best Shirley Temple in town!”
Be the first to ReplyBest bartenders ever.
We had the best time at the CHB bar. Amazing drinks and convo with Justin, Josh and Thomas. Great atmosphere and something everyone should do. Do yourself a favor and make this experience a priority. It is amazing. Thank you so very much again
Be the first to ReplyGreat local Dallas experience!
Justin and the other bartenders at the hotel bar were great! The drinks and food were very Texas, and we learned a lot about the area! They gave us a ton of tourist tips and totally pointed us in the right direction for our local city Dallas experience!!!
Be the first to ReplyBlu at the Rodeo Bar
We ate at the Rodeo Bar. Food and drinks were amazing!! The nachos are delicious and huge. Blu was the best waitress ever!! Service was perfect, the food was amazing. An overall really great experience your service is so nice.
Be the first to ReplyDelightful stay from beginning to end!
Interesting decor, fun vibe, and excellent staff! The front desk staff is top notch, making you feel like a friend when you approach. The rooms are very nice, and the lobby is such a nice place to hang out and work or have cocktails with friends. It's a great ambiance. The best part about the hotel is the bellman, Ray Ray. Because of him, I'll stay at The Adolphus every time I'm in Dallas. I'm temporarily disabled due to a skiing accident and cannot carry my bags, so I needed help each day getting them to and from my room. Ray Ray was so kind and accommodating. By the second day I was asking for him by name. Ray Ray always seemed happy to see me and to help me out, paying attention to detail and not making me feel rushed. This hotel is so lucky to have him. He should be training others on how to treat guests. The next time in Dallas I expect to be fully recovered and able to haul my own suitcase and laptop bag, but I'll still ask for Ray Ray anyway just because he's so great!
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