AppointmentTrader FAQ - The Dolder Grand Zürich - Trade Reservations
Save up to 30% at The Dolder Grand Zürich!
Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
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All listed Reservations are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
- Any Room Type
- Any Superior Room
- Double Room Superior365 Ft2 34 M2 Forest V Iew Double Room
- Any Deluxe Room
- Double Room Deluxe 377 Ft2 35 M2 Alpslake View Double Room
- Any Suite
- Junior Suite Superior 53 M2 570 Ft2 Forest Yard View Whirlpool
- Junior Suite Deluxe 580 Ft2 54 M2 Alpslake View Whirlpool Junior
- Junior Suite Grand580 Ft2 54 M2 Panoramic Viewwhirlpool Junior
- Suite Superior 893 Ft2 83 M2 Partial Vie W Sauna Butler Service
- Suite Deluxe1044 Ft2 97 Sqm Panoramic View Whirlpoolbutler
- Suite Grand 1119 Ft2104 M2 Panoramic View Roof Terrace Butler
- Golf Suite 1770 Ft2 170 M2 Panoramic View Butler Service Golf
- Suite 100 1770 Ft2 170 M2inspired By The R Olling Stones Butler
- Masina Suite 1770 Ft2 170 M2inspired By Gi Ulietta Masinabutler
- Carezza Suite 2460 Ft2230 M2 Inspired By Al Berto
- Terrazza Suite/390 M2/sauna/terrace/butler Service
- Maestro Suite 4300 Ft2400 M2 Inspired By He Rbert V Karajan
- Any Standard Room
- Suite100 1300 Sft 120m2 Inspired By The Rolling Stones Butler
The Dolder Grand Zürich Reviews from The Last Year
Wow, wow, wow!
Where to begin. This is one of the best hotels I have stayed in. The experience they deliver is second to none. - Location: Can't beat it. The scenic views this property provides is amazing! - Staff: OMG...the entire staff truly understands the meaning of delivering a high-class experience and comes through as being genuine and authentic. Kudos to the training each team member receives. - Restaurant: With a Michelin rated restaurant onsite along with other restaurants, you know it'll be good. Although we didn't dine in the Michelin rated one, we heavily used their restaurant Saltz and was highly impressed by the food and service. Again, such a great experience they delivered. - Room: Our room was very spacious and very charming. The way they balanced European charm with modern amenities is well done. My only suggestion for an area of improvement are 1) having more counter space in the bathroom and 2) an upgrade to the mattress itself (it was a little too hard). Overall, I can't say enough good things about this property, staff and service. I would definitely recommend it and would be on the top of my list if we stay in Zurich.
Best Hotel I have ever stayed and I’m picky
Best Hotel I’ve ever stayed in my life. Zürich is not the same without staying at the Dolder, it brings the experience to a whole other level. The staff is excellent especially Rui Ferreira, the rooms are very modern and comfortable, the food is out of this world and the grounds breathtaking. My second time there and won’t be the last .
A fairytale dream hotel
The castle-like Dolder is surrounded by greenery high above Zurich. It is perfect for walks and sport, but is also a city hotel, as there is a well-functioning shuttle to the center! The food is great, the breakfast is uniquely good and varied! The spa and fitness area offer everything you need, and the fantastic service and meticulous cleanliness there is also worth noting! But what would this wonderful hotel be without the fantastic staff!!!!! From the friendly chauffeur to the polite concierges, the professional, friendly team at reception and the courteous service - everyone, really everyone, makes this hotel a dream hotel that leaves nothing to be desired! Thank you for the wonderful time, we will be back soon!
The best hotel in the world
The best hotel of your life. Everything is thought of so that you spend a moment of relaxation and tranquility there. Ideal for recharging your batteries and enjoying the activities on offer. Of course, you have to plan the budget to look good but it's worth it!
Gourmet lovers will find their paradise here
A wonderful hotel with a fantastic view. Noble classic meets sustainable modernity, complemented by a variety of art. Gourmet lovers will get their money's worth with innovative and tasty delicacies, be it in "the Restaurant" or "La Rôtisserie" (Lebanese) or the elegant Sunday brunch - with lovingly created little treats served that leave nothing to be desired.
Always happy to come back! Absolutely recommended.
You could get used to it! A very nice and excellently run hotel with equally excellent staff. One of the best hotels we have stayed in so far. It's only a 40-minute walk to the beautiful city center. We always enjoyed the free shuttle service from the hotel back (uphill!). We stayed in the hotel with our dog, which was never a problem. On the contrary. Our room was in the spa wing with direct access to the forest. Just perfect. A beautiful hotel with a stunning breakfast and an art exhibition worth seeing.
Hospitality at its finest
I have been to this house many times, but this time it was very special. Something has obviously happened in management and in terms of employee training. Most attentive service in all areas! It used to be neat and OK, but now the expectations of such a house are completely fulfilled. Whether concierge, room service or pool area: a friendly greeting everywhere and a question about any special requests or suggestions for an even more pleasant stay. Excellent meal in the Lebanese pop-up restaurant, excellent service and perfect team there too.
First class!
Super helpful staff, the meals were delicious, great facilities, top notch! There is also a great view, beautiful area. Very quiet location, the rooms are well insulated and you can hardly hear anything. They don't promise you too much.
Good times, bad times. Overall verdict after test unfortunately unsatisfactory.
First of all, very friendly staff. Very attentive. We were always offered help. When we checked in, however, we felt it was a disorganized mess. Small tables, everything was cramped. You have to "stand around" until you are asked. It has the character of a youth hostel. Subterranean. Unfortunately, customers were not asked to give a drink while they waited. Unfortunately, the price-performance ratio is also very subterranean. Starting with the very small spa area, the hotel room furnishings with "IKEA" standards (terrible, you don't feel welcomed as a guest, the bathroom is good except for the door to the toilet which you can hardly open because of the bathtub - everything is very cramped) and the parking lot which, according to the hotel, is public and cost 40 CHF for an overnight stay. The room was also thoroughly checked. Dust on the headboard and the bottle opener was missing - it was then brought - but first we as customers were asked to search through everything ourselves, drawers etc. - ahhhh, that's not possible. Only after a long phone call did the gentleman finally come. Dear Dolder: that's not acceptable. In the evening we ordered everything from the room service menu. Several dishes and drinks - we wanted to really test it out. The food was good to very good. You can't complain. But: We left the large table with lots of food (around 10 dishes) standing. They simply removed it from the hotel room WITHOUT asking. Absolute no-go. You have to ask the customer to pack something up. The food was simply removed in the morning(!). Verdict: absolutely inadequate. Now please read carefully, dear Dolder: With an overnight stay price of around 1,200 CHF, letting the customer leave with a parking space on departure results in the overall verdict: customer orientation completely missed, repeat factor equal to zero. A hotel that welcomes a customer and claims 5 stars has to serve the customer with the appropriate respect as a customer. It is not service if you have to pay 40 CHF for a parking space at such prices. If the hotel doesn't understand that, the future of the hotel is rather poor for us. The customer is king, which means providing impeccable service FOR the customer. The beautiful view of Zurich doesn't help either. Overall rating for this hotel: adequate to poor.
Gorgeous
The staff is particularly attentive and pleasant. The spa is of high quality. We were able to go to the outdoor jacuzzi even though it was already dark, which made the atmosphere magical. We really enjoyed the food at the Saltz restaurant, the breakfast was exceptional. As for the view from the room, it is superb. We can only highly recommend this establishment.
Fantastic hotel overlooking lake Zurich
I was only at the hotel for one night as it was a business trip. The service was excellent and Restaurant Saltz where we had dinner has a great menu with great food. We were immersed by the hotel breakfast in the restaurant. There is a very wide selection of options, both hot and cold and again really good quality. Staff were attentive and overall my stay was a great experience and I would happily stay there again.
Great hotel and overall great experience, but a few disappointments.
It is a beautiful hotel with a beautiful view. The SPA is great and the service generally great. Some disappointments. The bed was not a bed that you would expect from a hotel like Dolder. The duvet is a blanket and not a fluffy down duvet you would expect. We stayed on a Sunday and the two best restaurants were not open. The main restaurant Saltz is nice but the decor and ambience doesn't match the hotel. We had both dinner and breakfast here. Good food, the breakfast was really great, but somehow boring to have both meals at the same place. We were also not informed the other restaurants were not open on a Sunday. Overall, these are not major issues, but not what you expect from a hotel like Dolder. The overall experience was great.
Excellent Grand Hotel, great CEO and the Team, especially Concierge. Hochachtungsvoll, Dr.iur.Dr.phil.oxon Vladislav V.
Excellent Grand Hotel, pure perfection. Great CEO and the Team, especially Concierge. Great SPA and the pool. Uniqe location, like living in the forest. We even meet the Owner, Guy Vivian Ernest Schwarzenbach, true Gentleman with incandescent charm. Hochachtungsvoll, Dr.iur.Dr.phil.oxon Vladislav V. Mudrych, CFAM
Every time that I go is as good as it gets
Just amazing!!! I strongly recommended!!! Absolutely the best in CH ! Since I been there first time I noticed the difference! As a film director/writer/Producer I decided that I may go there for some time to write a script for my next movie. Thanks again for the experience, Bobby Paunescu
Zürich's Best Hotels that are most frequently booked by customers of The Dolder Grand Zürich
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Questions and Answers around the platform.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Bid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answer