Below is part of the email I first sent the French Room - The French Room Dallas - Buy Reservations
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🤮 1/5 - Below is part of the email I first sent the French Room
By 👻 @Christin C., 03/17/2023 3:00 am
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Below is part of the email I first sent the French Room directly. Days later, I have heard no response. I am very disappointed and saddened to leave a poor review. I made reservations for the afternoon tea on 12/17/22 for 3/11/22 at 2:30. I received and responded to a reservation text on Thursday, 3/9/23 confirming that we would be there.On the day of, we made arrangements to not only drive to Dallas, but to look our best, only to get a call at 1:50 that there was an event that evening and our reservation was canceled. To say we were disappointed doesn't begin to explain how we felt.When my husband expressed his disappointment, the person calling us started to get snippy by saying this was not the first time we had been called. However, there was no contact with me other than confirming the date and time earlier in the week. I think what bothers me the most is that an event such as the one you all had Saturday was not planned moments before and therefore, there was plenty of time as well as multiple ways to contact us about the cancellation prior to the day of.
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