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The Grand Lobby Singapore Tripadvisor Reviews
Latest Reviews On Tripadvisor
27 Reviews
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Underwhelming afternoon tea
Had afternoon tea last Sunday. Had high expectations but it was all rather underwhelming. It was a refined atmosphere but the service, whilst impeccable, was a bit obtrusive with a very florid over long description of what we were about to eat. It consisted of a couple of miniature scones with no butter and a mere smear of jam and cream (mean portion) a couple of tiny egg mayo sandwiches, a couple of tiny fish paste type sandwiches, a couple of tiny smoked salmon sandwiches and a couple of inedible spicy something sandwiches. There was a selection of tiny cakes that were very ordinary and a pot of extremely weak straw coloured tea. I've seen photos on Tripadvisor of afternoon tea in other 5 star hotels around Singapore and they look far more exciting and indulgent. We had afternoon tea at the Ritz Carlton the last time we visited Singapore a while back and it was far better than this. I think there are better venues out there.
Be the first to ReplyAbsolutely beautiful
The afternoon tea and champagne was absolutely superb, the service was brilliant and the sandwiches, petit fours and scones were absolutely delicious. Would highly recommend to everyone.
Be the first to ReplyBreakfast at Raffles
Easily one of the best breakfast experiences available. Selections are wide and all delicious. A must do !
Be the first to ReplyGreat experience but just one big issue
My friend from Australian visited thus I decided to have high tea at the iconic Raffles Hotel. I didn’t realise there is a 2 he limit seating. There was a downer. They presented the bill to us exactly 2 hours after we sat down (very efficient- eye roll) and there were like 4 tables vacant. Apart from that - the food and beverage were of top quality, lovely ambience. Service was alright but when we have their attention, it was highly professional.
Be the first to ReplyBirthday treat
I was so looking forward to having afternoon tea at the Grand Lobby and I was not disappointed. The atmosphere, food and service were impeccable. We were served by Harry and he was great at taking time to explain our choices and topping up our water glasses and teacups whenever required without being intrusive. We were twice given extra sandwiches and a little cake with a candle was presented to me for my birthday. Definitely a birthday treat I will remember and an experience I will recommend to others.
Be the first to ReplyLove it!
Had afternoon tea here and loved it. Very relaxed, not rushed with great service led by Gibson. He was great and took time out of his busy schedule to talk to us. Loved the afternoon tea - we will return.
Be the first to ReplyGlorious High Tea Food, Service and Experience.
High Tea is traditionally served in the Grand Lobby. It is simply divine. The food, service and environment are wonderful; we even had a live Harpist accompanying our afternoon tea; just sublime. The 4 stars (not 5) was simply the large price tag - S$80pp for high tea and Singapore Slings (which were developed first here at the hotel) are an extra S$37. It is well worth doing, as a very special treat. Last hint: book well in advance (online) as it is extremely popular.
Be the first to ReplyVery disappointed
We visited for the festive afternoon tea on Christmas eve. The food and service were not at all up to the usual Raffles standard. This is incredibly disappointing given that the festive menu is more expensive. Granted, I have not visited the Raffles since pandemic restrictions were lifted - maybe the service was better during the pandemic? Our friends had arrived before us, we sat down to join them and waited at least ten minutes before we were offered water. Service was slow to take our order. I ordered the same tea as my friend - we only got one pot between us, and no one ever came to give us refills. Yes, it is possible to flag down a waiter to request a refill, but waiters were few and far between. My husband has to ask twice to get a second cup of coffee. Usually, the Raffles staff are attentive and would ask us for refills. I do not expect to be flagging down waiters and asking twice at this establishment. The food was fine, but nothing notable - again a disappointment. Not worth the premium prices. It seems as though the Raffles lobby is, as is the long bar, just a tourist trap. There are places in town with better food and service.
Be the first to ReplyPLEASE BOOK THIS
Wow,just amazing,the quality, choice,service,ambience,everything about the raffles is excellent,we just had afternoon tea,I have had afternoon tea in many places around the world and the raffles stands out ,without any doubt,the best. I just want to address some of the concerns from other reviews for the benefit of readers who have not been and are considering it,first of all ,the cost,yes it’s expensive at $98 and from $30 per glass if you would like champagne,worth every cent,if you don’t want to pay that,don’t go. Somebody was complaining about having to queue up to pay like any other cafe or restaurant just not true,you could do that,but the waiter will bring your bill to you if you ask,and they will follow up with an eftpos machine if necessary . As I said before,without any doubt,the best afternoon tea you could have,enjoy.
Be the first to ReplyDo NOT waste your money
Style over substance. A waste of 200 dollars. Too many sweet options, not enough savoury, not balanced at all. I would say it is extremely poor quality for the price, especially for a vegetarian!
Be the first to ReplyAfternoon tea
A beautiful setting, a harpest playing, outstanding service and the most wonderful selection of sandwiches, cakes, scones and teas.
Be the first to ReplyThe ultimate afternoon tea experience
The price is eye watering for afternoon tea with a optional champagne but every item on served was truly delicious.
Be the first to ReplyHigh Tea but the High was only in the price
Imagine enjoying high tea of exquisite delicacies in the buzz of a large, beautiful room beneath the lemon glow of chandeliers. Unfortunately, such was not my experience at the Raffles Hotel. From where we were seated, the corner of the Grand Lobby looked small, unlovely and empty. Perhaps they had closed off the main part of the Lobby due to a lack of business. Far from there being any old world charm, we were required to scan a QR code to bring up the beverages menu. Does this place really need to save money by dispensing with printed menu? There was enough food but nothing very special. The petite sandwiches has too little filling and some of the cakes were too sweet. And don't expect them to graciously bring you the bill on a silver platter because you have to front up to the cashier as per normal in any common Singapore restaurant. All these might be fine if it didn't cost so much. Maybe money is like water to you so it's just an afternoon's humdrum refreshment but if you are the type giving yourself and significant others a supposedly rare treat, you might emerge wondering why there was so little of the glamour that you expected.
Be the first to ReplyDisappointing at a stinging price
Having been to High Tea at renovation Raffles I was excited to take 3 newbies for the experience. I noted the price was much higher for what appeared less and I was 110% correct. The setting is still beautiful, the service immaculate, the napery and table accoutrements the highest quality which makes for pleasant and relaxed surroundings. The food and value for money are the issue. Firstly, the sweets. In one way these were immaculate, but on reflection just too cloyingly sweet. I have never seen scones so tiny at afternoon tea and the sandwiches were miniscule. The filling:bread ratio in the sandwiches was just not right and I am still unsure whether I ate tuna or chicken. The tea was Mariage Frères and therefore divine. The big sting, the eye-watering price!! It is just not value for money. The consoling thought was at least my friends can say they had High Tea at Raffles before they died. My advice, go to a posh hotel elsewhere.
Be the first to ReplyDisappointed - not what it used to be
After a long COVID induced hiatus I was excited to return to the Grand Lobby of the world renowned Raffles Hotel for its famous high tea. Having been thrice before, I was very much looking forward to this return since my parents were in town and had never experienced this luxury affair. But alas, a luxury affair it is no more. The wait staff is sparse and difficult to get a hold of. The cups of water we were delivered were warm and one had a lipstick stain on it. The tea arrived way after the food, and the champagne even later. The scones were cold and stale, and they no longer offer an additional pastry at the end. The ambience remains grand and stunning, but the repertoire of the harpist rather dull. While I am disappointed that I will not be returning, I am comforted by the fact that there are many wonderful and more affordable high teas on the island to delight our out of town guests.
Be the first to ReplySplendid Time
My family and I enjoyed a wonderful afternoon tea at the The Grand Lobby, Raffles. The service and food were excellent. We felt like royalty for a few hours! We went for a walk around the grounds later and felt like we were in a movie. Such a great experience if you can visit and experience. Would highly recommend.
Be the first to ReplyHigh tea at the Raffles hotel Singapore
Went for high tea with my daughter on Dec 27th at Raffles hotel. I was a bit disappointed by the service, we had to wait over 10 minutes to get a glass of water, asked 3 different waiters, so I removed my mask to accelerate the process. Why can't they bring a glass of water as we seat down so we can remove the mask? But worse was the quality of the pastries. From a scale from 1 to 5 I gave it 1. Having so much cinnamon is not to everyone taste either and you could ask if people mind cinnamon. Honestly any French bakery makes better cakes than what we had. I was glad to meet other French who were very disappointed as well. So it is not just us!
Be the first to Replystill as beautiful as ever.
The new chandelier is magnificent and worth visiting the lobby just to see it. Not as many real flowers as in years gone by however I think is a temporary measure
Be the first to ReplyImpeccable experience
I went there with my wife to celebrate San Valentine and her Birthday that for my luck happen to be the same day 😜, we enjoyed one of the best Afternoon tea and we had a memorable experience.
Both the quality of the food and the service was outstanding and tremendously impeccable, everything curated to the single detail, it was for us really un uplifting moment.
Great job everyone, keep it up and thank you for everything.
A big and special thanks goes to Mr. Syed at the Consierge that make our day even more special he spend some time with us and explained the story of that magical place answering all my wife question.
Thank you so much again and we will be certainly back soon.
Try it at least once in a life time!
This is indeed one of the grandest high tea experience I had. Not only is the food tasty but the ambience is classy and the environment is very welcoming and warm. Although it can be quite pricey, one should still try it at least once. I will return if there is a promotion for it!
Be the first to ReplyExcellent settings, amazing service, delicious food.
Really amazing experience, for the price, an excellent value. Perhaps improvement can be offer refill without being asked, and make the food not be delicious but also look delicious..they were not giving the impression of being refined sandwiches or cakes despite tasting super good.
Be the first to ReplyNice place for a Singapore Sling!
I redeemed a Singapore Sling as part of my stay and it was sublime sitting in a classy colonial fancy lobby while sipping on a 'free' drink. The nuts, olives, and chips served with it were delicious too!
Be the first to ReplyAfternoon tea with a friend
Afternoon tea with a friend whom I have not seen for a very long time. It was worth it! Service and food were great!
Thanks to Emelyne who assisted us for the reservation, her attention to detail was amazing, she even asked if we have dietary restrictions prior to the booked date. Thanks to the 2 service staff (sorry, didn’t get the chance to get their names) as well who took care of us from start to finish. Overall experience was great!
Excellent experience
We had high tea the the lobby of Raffles Hotel. The service was excellent and the experience was fantastic. The attention to detail was great. And so was the attention given to us. Only negative comment I can share was a small insect buzzing around near our food but that was only for a few minutes. We highly recommend the high tea for special occasions.
Be the first to ReplyGreat ambiance and decent food
We went to try the afternoon high tea to relive the experience from our first visit to Singapore decades back. Great ambiance, good spread and decent service. The quality of tea and coffee was great The servings are large enough for our family. In the earlier avatar, this used to happen in the tiffin room, which had a victorian feel to it. The current version in the Grand Lobby is a more 'how do we monetise a legendary product'. Surprisingly, for $ 97 before tax ($ 88 +10% service charge), coffee refills are restricted to 1.
While the overall experience is good, the price vs value experience is a mismatch. Good for a one time go to tick it off the bucket list