The Ivy Chelsea Garden London Tripadvisor Reviews - The Ivy Chelsea Garden London - Buy Reservations
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London's Best Restaurants that are most frequently booked by customers of The Ivy Chelsea Garden London
The Ivy Chelsea Garden London Tripadvisor Reviews
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50 Reviews
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A wonderful setting and usual Ivy high quality food
A lovely day for a pre Chelsea Flower Show lunch. Great to see them taking part in Chelsea in Bloom . We arrived early but we were seated in a bar area and had cocktails. It is a huge establishment we were lucky to be seated in an outdoor area as it was a sunny day. Very busy but friendly staff and great food. Starters then main course arrive when still on table, but that was fine. Had sea bass that was lovely and then frozen berries with ice cream served on smoking/dry ice and a warm white chocolate sauce. A lovely meal thank you.
Be the first to ReplyNoisy and cramped.
Food was good but didn't enjoy eating here at all. Tables are crammed together and small. I couldn't talk to my wife sat opposite me due to noise levels and the people sat either side of me being so close. Struggled to here waiter. Starter and main course came at same time for my wife? Need to reduce number of tables to make it a nicer experience.
Be the first to ReplyWonderful.
Excellent food in a characterful up market venue. Staff were all excellent and couldn’t do more to be accommodating and friendly. Menu selection was not extensive but reasonable, all food and drink ordered were exceptionally presented and delicious. Noise levels were vibrant and bubbly but not overwhelming like in some venues - we could actually hold a decent conversation. A highly memorable experience for all the right reasons, we will be coming back.
Be the first to ReplyVery unsatisfactory experience
Service was very poor. Food cold and came out at different times. Made mistakes with our order and were unpleasant when we mentioned the mix ups. When we followed up with a very quiet mention of our feedback we were dismissed. All very poor.
Be the first to ReplySimply spectacular garden restaurant
I just love love love this place! Amazingly friendly staff, beautiful decor & the most stunning outside dinning area. The food was ok but who goes here for the food - it’s all about the experience Big bravo !
Be the first to ReplyUnpleasant experience
My wife and I requested a table in the garden, but it wasn't available, so we were seated on the terrace instead. The setting was pleasant, but unfortunately, our table was positioned between two pathways used by the waitstaff to serve food. We were constantly collided by the waiters which led to an unpleasant dining experience. The service was unprofessional, the waitress at end of the dinner asked us to order something else otherwise they would have brought the bill…obviously they needed the table for other customers we understand it but there is surely a better way to manage the situation instead of being simply rude. We paid 208 pounds in two so the bill was a first class bill but the service was not in compliance with it. While the food was satisfactory, our expectations for a delightful evening with excellent cuisine were not met.
Be the first to ReplyPrivate Dining
Private event with a client company, excellent food and well organized. Great location for business people to access. Would consider using them for events.
Be the first to ReplyWhat a great atmosphere, a perfect place for a birthday celebration.
Great atmosphere in this buzzy place. The gardens are great to eat in and the service is very good. I particularly want to say what an excellent waiter Bryan Kasombo is. He tended to our every need and was charming, professional and attentive. This is the perfect place to come and celebrate a birthday with friends. Great atmosphere.
Be the first to ReplyWe won’t be back
Terrible experience. The Ivy used to be a fairly decent brand. Now, you’re shown curtly to the world’s smallest table, where they cram you in like sardines. I felt we were dining with the couple next to us, it was awkward, nearly bumping elbows with them. (I’m 5ft3 and 9stone- not a big person). The coffee took 25minutes to come and was cold. Breakfast was okay (although to say you had a choice of pastries is laughable, there were two the size of small matchboxes) and my god the service was abysmal and ambience shocking. Saw a family up and leave as they waited so long, despite at least ten or so staff milling about and avoiding eye contact with the patrons as best they could.
Be the first to ReplyBeautiful like always
Fabulous place amazing people and great food…the garden is absolutely stunning and our lovely waitress Lavinia made it even better with her vibe and energy 👏👏👏
Be the first to ReplyConsistent good value
We came to dine at lunch with the Spring Special Menu. Great Value for £27.50 for three courses with a glass of wine. The choices are a selection from the normal menu. This represents a phenomenal deal although only available for a few days in April. This is my third visit to this restaurant and the food is always of a high standard. I find it difficult to not have the Shepherd's Pie - with a side of peas. The service was a bit slow but that is fine if you are looking for a leisurely lunch.
Be the first to ReplyDelicious food in beautiful surroundings
Lovely location and wonderful food as always, we love eating at the Ivy, this one is probably one of our favourites, the staff and always so friendly and welcoming, we can't wait to come back!
Be the first to ReplyNOT SOLO DINER FRIENDLY
Beautiful venue in a great prime location. However, the venue is NOT friendly to solo dinners. I attended the venue looking forward to treating myself to a steak tartare and queried whether I could be seated at the tables outside the venue, however the restaurant host advised the seating outside was not used for customers but a display. I was told I could find my own seat at the bar counter. For a venue, that is marketed as high calibre I found it affronting that none of the other staff standing at the front entrance or the host to offer to show me to a seat and make sure I was welcomed with a menu and water, pretty standard practice at even entry level restaurants. Further when I went to the bar counter myself, the seats available for solo diners were in positions either at the end of the bar in a tight space against the wall so you don't have a good view of the bartenders at work, again it's pretty common for solo diners to want to be able to watch and appreciate either chefs or bartenders preparing orders, as part of the restaurant atmosphere. Further the other available seats were not prepared for customers as the counter top was covered by trays of glasses, so it would be awkward to take a seat without a waiter there to clear the counter immediately. I unfortunately ended up leaving the venue, as ultimately I felt very unwelcomed by the staff who were rather cold and pretentious towards me. I would politely suggest further training to ensure the Chelsea staff understand how to provide warm hospitality to ensure patrons are made to feel welcome as occurs in most of the other premium hotels and restaurants I have dined at. Further it may also help to have staff from the Ivy at Soho provide some mentorship, as I've previously dined there and found the staff quite delightful!
Be the first to ReplyMore than enjoyable!
Very nice restaurant, really friendly staff and a great choice of menu for breakfast. The full English was top notch and the coffee was worth a second cup. Top marks!
Be the first to ReplyUsual very high standard at THE IVY
This was to be a surprise birthday gathering for Grandad David. From the welcome at reception to leaving the atmosphere was fantastic. In the main we were looked after by Pascal (Zizou) who left no stone unturned in ensuring we had a great time. Like the rest of the staff he was extremely attentive and served our food in a very professional manner. We were a party of (5) including our 11year old twin granddaughters Gabriella and Sophia who also commented on the quality of the food and service.
Be the first to ReplyI don't know if I would choose it again!
The space prepares you for something very good! But the food is just average. We went for brunch. Our pancakes seemed ready not made at that moment. It is a shame that such a nice place in a very good area does not have the same match in food. The rest of the dishes we tried were just good. The staff is kind and helpful.
Be the first to ReplyAwesome experience
Awesome restaurant in a Great location, superb menu with loads of choice. Food standard and presentation was excellent and the service was exceptional, lots off staff ensure you are very well looked after. Will be back
Be the first to ReplyHuge garden
Amazing brunch at the ivy Chelsea , huge garden and great service everything came on time! Would recommend, especially in the summer!
Be the first to ReplyAMAZING
We had an amazing lunch in a beautiful place where the ambience and atmosphere were so beautiful All the staff were attentive !👏👏. Thanks to everyone Especially to our beautiful waitress LAVINIA he was so attentive and welcoming. Will definitely be back
Be the first to ReplyBeautiful venue but unsure if food and service match
Visited during a weekend to London for Sunday lunch. Glad we made a booking as the restaurant very busy when we arrived. The restaurant is beautiful with a fab outside area which I bet would be lovely in the summer months. Ordered a cocktail and was served a different one from the menu, pointed this out to the waiter and he told it was correct as he had served it before. Said he could send it back to double check; and 5 minutes late said actually yes it was wrong and they would make me the drink I ordered. 30 minutes later still no drink. Eventually after chasing it was served to me. Menu the same food offerings as other Ivy’s, no specials available as it was Sunday. Food tasty, small amount of lobster in the lobster linguine despite the high price. Probably would return for a drink outside but unlikely to return for lunch, found the food overall nice, nothing spectacular and the service as explained unfortunately did not make up for it.
Be the first to ReplyDisorganised and unhelpful staff
We were seated almost an hour later than our reservation time at 10:45am. We asked for a table of 3 with a high chair and after the wait were given a table for 2 when there were plenty of bigger tables available around it. They allowed us to move tables after we requested this. The staff were very rude and did not even apologise for the delay. We also had a toddler with us who by that point was getting irritable. We ordered 3 meals and one of them came to the table wrong so all in all a very poor and stressful experience!
Be the first to ReplyA lovely anniversary dinner!
Had such a lovely meal& experience! Everyone was so so lovely and kind! We arrived around 20 mins late (they do waive 15mins), so when we arrived they had given the table away, however we were told to have a drink at the bar and within 10 mins they found us a table. Such beautiful interior and a great vibe, was VERY busy but staff were so efficient! Food was delicious!! The tomato linguine is amazing! Our waiter was so lovely but we didn’t get his name?! (Tall dark haired gentleman with glasses) Would deffo recommend others to come! X
Be the first to ReplyBig disappointment
I booked the champagne afternoon tea for my birthday celebration with family. Love afternoon tea in general however this was a big disappointment. The sandwiches were clearly prepared days before and refrigerated. The bread was stale and dry. The cakes and scones were not fresh either. Certainly won't be returning or recommending.
Be the first to ReplyHigh prices, terrible food
Visited last week. We both ordered a burger, specifically asking for "medium rare or as minimum as you are allowed to cook it" i.e. NOT well cooked. The food was very slow to arrive and when it did the burgers were like rubber, overcooked and tasteless. Each is £16.95. For that you get it with chips, a slice of tomato, 2 gherkins (to fill the plate up) and a piece of lettuce. I should have sent it back but we had waited so long already and was with a friend a rarely see. Really disappointed and not cheap. The Ivy need to do better to keep customers,
Be the first to ReplyStephanie best welcome ever !
I had very bad experiences in thr ivy in the past, I gave it another chance today with friends and honestly, a woman called Stephanie from the welcome staff made my experience SO GOOD ! 10/10 best welcome ever !!
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