Afternoon Tea - The Ivy Tower Bridge London - Buy Reservations
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😍 5/5 - Afternoon Tea
By 👻 @Glenda, 02/26/2023 3:00 am
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At first things were going terribly wrong for our group of seven for Afternoon Tea on Friday 24/02/23. Unknown to us half of our order had gone to the wrong table. This initially blighted our experience because when we asked for our full order the head waiter abruptly told us we would have to pay extra. We were not happy and raised the issue again. However, Maria the adorable Polish waitress saved the day. First she apologised as she explained what had happened to our order. When the rest of the order arrived, she explained what each item was and how we should eat them. We all felt completely at ease by her warmth and professionalism. Nothing was too much for her. We appreciate that it’s a tough role and mistakes do happen but rectifying them with courtesy is essential. The sandwiches and cakes were absolutely delicious and good value. But it was Maria’s enthusiasm that made our day.
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