This was my favorite place for sushi, however the last time - The Lure St. Petersburg - Buy Reservations
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Ranked #5 in St. Petersburg's Best Restaurants.
🤮 1/5 - This was my favorite place for sushi, however the last time
By 👻 @Claudia C., 07/05/2022 3:00 am
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This was my favorite place for sushi, however the last time I was there it was the worst experience I had in a restaurant. My friend and I went to sit at the 2 empty spots at the bar, that means we saw two empty chairs and we just sat on them. Immediately the bar tender with more than annoyance directed herself towards me and said in a condescending tone "you can't sit at the service bar sweetie". My friend and I look at each other in disbelief since we haven't even said a word or place the chairs in the position they where, in which I had seen two people sitting previously when I first entered to the bathroom. The guys next to us offered to moved their chairs so we could move ours from the wrong position they were setup by whoever setup the bar. The next interaction was to snatch the menu of us without a word and giving us the dinner menu it was 3 o clock. We ask for a beer for my friend and I ordered a split of Prosecco and I ask for the lunch menu. She rudely comment that dinner started at 3pm. That is an odd decision on the restaurant side, however she could have explained this in a nicer way other than snatching the menu without a word or politely explaining it after I ask for it. When she came back with the drinks she place the bear and a white wine glass which I assumed was Prosecco and immediately walked away. Not to be a wine snob but there is a reason why we use a flute for this kind of beverage. When she finally came back we put our order and then I said I would like the split and flute please. She again responded rudely that they had neither as brushing me off. At this point I decided to go to the manager who told me they were out of splits that he could do nothing but apologize for her behavior. To which I reply so you are also out of flutes? He again apologized and said they were not and then he blamed the fact they were understaffed for the attitude of the bar tender. The entirely rest of the time we where waiting for our to go order I had to see the bartender with her sarcastic smile every time she pass by us, as I have come to find out she is also a manager and she clearly thought it was hilarious that I could even think that my valid complaint was going to go anywhere. The manager literally did nothing, so I guess she was right. I am a compassionate person and as I told the manager I work as a server for many years, I understand how busy can one get but that is never an excused to treat someone as less of a human. This needed to be addressed for the next reason which is why I also took a picture of her. I am very obviously Latina, the entire time she was speaking to us with disdain was directed towards me, even before I could say hi. She never once looked at my white friend when referring to us in a disrespectful manner. There is only one obvious reason why she would be pejorative when addressing me as soon as I sat. Please let me know when your restaurant becomes a racist-free zone again, I refuse to support any business that accepts this type of behavior and as the idealist I am I hope people that read this review stand up with me
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