AppointmentTrader FAQ - The Promenade London - Buy Reservations
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The Promenade London Reviews from The Last Year
Birthday celebration
Lovely afternoon tea service was excellent I should have taken the server's name to acknowledge him. From approaching the Dorchester and in side constantly greeted with pleasantries. The afternoon tea is in the promenade with exceptionally beautiful display of flowers, scent and furnishing.I had notice a dirty glass once the server was notified it was replaced swiftly with an apology. The actual tea was a serving of unlimited sandwiches personal preference would be nice to have a carnation chicken sandwich rather than just roast chicken.Scones and conserves were lovely but I did not like the texture of the cream.There was no actual cake it was just sweet offerings decorated with fruit, which were nice but they should be at least one piece of sponge cake.At no time did I feel rushed like at other establishments that serve an afternoon tea.Because it was a birthday celebration a candlelit cape was presented which was totally unexpected.To get to the ladies toilets you have to go up a set of stairs and then go down another set of stairs whereas the men's toilet is on one level.Uneaten cakes where packed beautifully to be taken homeI would book this venue again. Short bus ride to Knightsbridge if you want to go shopping afterwards
What perfection is all about
We had the most memorable Mother’s day Afternoon Tea attended by Anuar. It was a very busy day, arrived and was seated promptly to our table, a nice round table by the wall with a great view of the Promenade, it is beautiful with all the paintings and fabulous sparkly Liberace piano ! Menu was explained well, Sandwiches were delicious, my favourite was duck egg and goat cheese tart, scones with clotted cream and Strawberry jam and Apricot were divine, I live for the scones ! We’re not crazy about the pastries though…… and it wasn’t inventive. Was recommended Darjeeling tea and it was perfect with milk. Tea was refilled regularly and the Mother’s Day gift was cute. Again, special mention to the server, he was gracious, classy and respectful and made every single one of us feels welcome and at ease but not feeling left out as it was a Woman’s Day week and Mother’s Day but didn’t forget that my husband was there too, thank you Anuar. The way he did his job, or shall I say his performance ? he owned the floor, people can see that he likes what he do and took pride in it, someone like him should be celebrated, he’s one of a kind, the kind of employee you should cherish. Thank you The Dorchester for a memorable day.
It has to be The Promenade at the Dorchester!
A fabulous afternoon tea. The best there is, if you want something truly special then it has to be the Promenade at the Dorchester. To make it extra special try and get Anuar as your waiter- he’s simply fabulous!
Birthday breakfast
I visited today for my birthday and the service was exceptional, from the front of house staff to our waiter Anuar. Anuar was attentive and extremely polite and made me feel really special on my birthday. He was also very funny and definitely made the experience memorable. The food was delicious and big portions. It was my first time coming and it did not disappoint. I will be returning and recommending to friends! Thanks
Great Experience, with good food and service
We had a lovely breakfast with the family, with good food. Our waiter, Anuar was excellent, with exceptional service. We will be returning.
A very special evening
This was my second visit to the Promenade. My first visit was for a business lunch and I don’t think that I chose well. However, the second visit was for dinner and it was superb. The Halibut and Chicken with Langoustine prawns were stand out dishes. All served in the amazing setting of the Promenade. Great service from Danny made for a perfect evening. Many thanks to Sophie and Luke for making all the arrangements. We felt very special and that is the reason to eat at the Dorchester.
Still as amazing as ever!
My Mum wanted to return to Afternoon Tea at the Dorchester as she has many happy memories and it did not disappoint! Still the attentive wait staff without being overbearing, delicious food and tea. It is a beautiful setting and definitely worth a visit. The desserts look nice but aren't the tastiest, but by the time you're wanting to eat them you are beyond full!
Warm and friendly staff
Very opulent interior with warm welcome from all the staff who were very attention. We booked for the promenade restaurant, however we were not aware we needed to book the bar if we wanted to sit and have a drink in there before our meal. The food was pleasant, however no wow factor, no taste surprise. The service was excellent, staff approachable and friendly. There did appear to a dress code anymore.
Spectacular Afternoon tea
The afternoon tea is spectacular- lovely food, amazing ambiance and decor and very attentive staff. Harry in particular made our experience extra special- thank you. A memorable experience.
Didn't meet our expectations
A wonderful atmospheric hotel. We visited for the festive afternoon tea on a busy Saturday afternoon just before Christmas. We enjoyed our cocktails and the service we received in the cocktail bar but we were left a little underwhelmed by the service in the Promenade. Having spent the evening dining at The Ritz the previous day we were mistakenly expecting similar standards. The quality of the afternoon tea (at £135 per person) was ok but unimaginative in terms of content and presentation. Although double the price of most afternoon teas I've had previously, this was not as good. The room itself was impressive and well dressed for Christmas and we felt that we were somewhere special, but the highlight of our visit was not the food or the service, but exchanging a brief 'hello' with Brian May as he passed our table. We nonetheless enjoyed our visit and award a generous 'very good' rating.
Food Poisoning at New Years Eve Promenade
I got food poisoning after eating the set menu of the Promenade for New year's Eve. The food tasted very bad and off. I was vomiting 15 times in the ladies bathroom. They refused to call a doctor to come to the hotel as they said there is an extra cost. For your safety do not go there. If something happens to you they call the public ambulance who is always on strike in the uk and leave you there without following instructions to call 111. Their kitchen has a serious issue as there are other people who got food poisoning there too who write reviews about it. I had to be hospitalised for two days 5,500£ and they refuse to pay the bill. In the end I found a private ambulance company to take me to Harley Street Clinic myself. I will never go there again.
I had afternoon tea here for lunch, and after being
I had afternoon tea here for lunch, and after being disappointed at the Lanesborough on our last visit and the Plaza in NYC, this really made my day. the place is absolutely gorgeous...I was seated in a booth. I ordered a bubbly Jasmine tea chilled....imagine champagne but no alcohol! Chilled jasmine tea brewed with carbonated water....it had such a unique flavor. Their afternoon tea spread was just higher quality than a lot of places...tea sandwiches were so fresh, the scones did not flake apart when you put on the clotted cream and jam. Loved the food and ambiance! can't wait to go back with hubby on our next visit.
London's Best Restaurants that are most frequently booked by customers of The Promenade London
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Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
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Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answerMoney in trader points disappeared
Hi everyone- I have made a couple of sales now and I am extremely disappointed.
I had money to transfer over that became available in my "traderpoints" section that has disappeared completely. its gone.
has this happened to anyone?
also- when I click the money pending, im unable to click my pending deposit account
so upsetting
How to list a Nobu Malibu reservation
Hi, I have a reservation to Nobu Malibu, but since they don't do text or e-mail confirmations I haven't been able to get my reservation posted. I have posted a screen shot of the phone conversation on the listing, but it keeps getting rejected. If anyone has an idea how I can get it approved that would be much appreciated, thanks!
Give the best answerHolding a bid
What does it mean to hold a bid? and how do you do that?
Give the best answerNeed to change the date but its being worked on
How do I modify?! I am no longer traveljng that day but since the reservations opened up today someone grabbed it and is working on it for a month from now and i cant figure out how to and if i can modify the date!
Give the best answerReservation Name
Ok - Newbie question here - I just purchased a reservation as a gift. How do I know/change the name on the reservation?
Give the best answerRome
Can anyone help with a reservation for Aroma (vis a vis from the Colosseum) in Rome?
6 PAX 21.5 19-20:00
Thank you!
Can’t wait to last minute?!
How do you set a timeline for getting your bid accepted? I can’t wait till the actual time I want to go. I want to know at least eight hours ahead of time. How do you do that?
Give the best answerHow do I choose the restaurants to make a reservation for?
I can’t find restaurants with high performance or like what’s the most popular restaurant or what is in short supply? Any advice?
Give the best answerConcierge change fulfillment time
I posted a request for a reservation this Thursday between 6:30 and 8 pm and initially the potential seller said it would be fulfilled by today. Now they changed it that they will only fulfill it by 5pm that same day. Basically I would have an hour and a half to get to the restaurant. Is this allowed?
Give the best answer@bravehand53
Hi. Is today Cote reservation for 4people at 8:00pm - 9:00pm for indoors or outdoors?
Give the best answer2 Ppl 5pm san Sabino res
Anyone want?
Give the best answerApp
This app is a catfish and overrun by people programming “bots” and algorithms. It makes it frustrating for someone not well versed in this to have any movement. I thought this would be a fun side hustle, but unfortunately it’s become like any other “side hustle”. Don’t waste your time with this crap. Not a question, just a suggestion. Also don’t pay these fake “gurus” hundreds of dollars to teach you. Might as well sign up for a software class. 😕
Give the best answerMy reservation review keeps getting rejected
I have a reservation for Kasama Chicago on Mother’s Day at 7:30 pm to sell but it keeps getting rejected
Give the best answermore then 15 submissions at the same time
can i get more then 15 submissions at the same time and how do i make this happen
Give the best answer