MAGICAL Festive Afternoon tea experience - The Promenade London - Buy Reservations
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😍 5/5 - MAGICAL Festive Afternoon tea experience
By 👻 @KibrisTurkey, 11/21/2021 3:00 am
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I am writing to praise two members of your staff. My partner and I attended the Christmas Carol afternoon tea on Saturday 20th December and we had a magical experience.
Meghan (supervisor) and our waiter Redeaa went above and beyond to make our anniversary celebration special. Your guests visit The Dorchester, not only for the exceptional food and drink menu, but for the immaculate experience which is made possible by the staff.
My dietary requirements were not noted, but Meghan ensured the chef organised sandwiches using the ingredients I was happy with. She kept us updated and provided complimentary drinks as we waited. Meghan’ attention to detail and the way she dealt with an issue was outstanding.
Our waiter Redeaa was ever so accommodating and also went above and beyond for us from start to finish. He was so apologetic regarding my sandwiches, even though it was no fault of his own. He is such a warm hearted member of staff and it was interesting speaking to him about the Philippines. He made our experience special and we have decided we will be back for the same afternoon tea experience next year during the festive period. We will make it a yearly festive tradition and this is all down to your selfless and outstanding staff members above.
We do hope both staff members would be praised and provided a copy of our email.
Best wishes
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