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🤢 2/5 - Yikes.
By 👻 @Monica H., 03/26/2023 3:00 am
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My experience here was sadly, disappointing. I've been wanting to try this place for a while now and had high hopes do for it, but it sadly did not live up to my expectations.1. We had to order through a QR code - which usually isn't much of a problem, but unlike other restaurants they include 2 services charges. It's also weird that we pay for a tip before the service. I would recommend using a system like BJs where we can just pay after we eat.2. I ordered my food literally 2 min after my friends and they all got their meals 30 minutes before I did. I ended up having my food boxed up because everyone else was done eating already.3. Because we order through this QR system, it leads to a disconnect between us and the server. We had to remind him to bring our drinks- I'm guessing he wouldn't even know we ordered drinks unless he checked the receipt print out. 4. When I got home to eat my food they gave me this sausage patty instead of apple smoked bacon I ordered :(5. The waffle was hard as a rock! The food was pretty much subpar. Paid $35 for a waffle, sausage Patty that was supposed to be bacon, and scrambled eggsThis place just needs to get their management together. Our server was very sweet and apologetic so there's no blame to him. I honestly think he's set up to fail with this whole system they have.
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