I have no idea how this place has as many stars as it does. - The Waffle Experience Sacramento - Buy Reservations
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🤮 1/5 - I have no idea how this place has as many stars as it does.
By 👻 @The A., 03/26/2023 3:00 am
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If I could give negative stars, I would. It was a little unusual the way you 6 No menu, you have to order online and pay online before your food comes out. Prices range from about $18 to $25. Their business motto has nothing to do with the rating I am giving.We ordered all separate checks cause that's how they run it. But you don't even get your drinks until you order on your phone. Here we all 30 minutes after we ordered and we did not have our coffee's nor any water. I had to ask 4x's just to get drinks, and they only brought 2 waters for a party of 3. Had to ask additionally 3x's just to get my coffee. My friend ordered a decaf, and I had to ask an additional 3 x's just to get his decaf coffee. So it took a total of 50 minutes just for us to get our drinks. They brought my food out. However, there were 3 of us, so as we are waiting on the other entrees, my food is getting cold. Then they drop off our second entree 25 minutes after they drop the first off and then 5 minutes after they drop the 3rd entree off. Soon, all in all, we ordered at 10:30AM and finally got everything we needed by close to noon. We never got any refill on any of the water or the coffee's the whole time we were there. At around 12:40 p.m., they asked us to leave because they had other people waiting for a table. RUDE!!. Granted, we had been there awhile, but only because we couldn't get our food for over 1.5 hrs. We didn't mind the visiting because it was a reunion and we hadn't seen each other since 2016 so it was nice to visit. But a whole 1.5 hours to get food. Ridiculous!Something to note they had no spoons for the coffee, but those wooden stir sticks. I am not a fan because it changes the flavor on the coffee, but the review is not based on that. The coffee was very good and is French pressed. Best coffee I have had in years in the Sacramento area.The food was mediocre. It's a waffle place. So I expected amazing waffles. However, the waffles were flavorless and hard. Either because it was not fresh, and they overheated it when they reheated it. Or they over beat the batter, which makes for a very dense dry waffle.. I additionally overheard the owner stating he cannot get out of this place fast enough. Whether that meant Sacramento, his rental space, or the clientele, I am unsure. But we will never be back.
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