Outstanding food, but poor service is hurting this place - VIA VAI Queens - Buy Reservations
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🙂 4/5 - Outstanding food, but poor service is hurting this place
By 👻 @Darren H, 10/31/2019 3:00 am
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I would have given this place a 5-star rating if the service had been better because the food was really great.
There were 6 of us in our group and we were given a table in the back, which was fine, but it was very hot back there and after a few minutes we were all over-heating. Finally we asked the server if there was anything to do to lower the temp and he turned on an overhead fan that really helped...seems like he could have offered that up front?
Our server seemed inexperienced or didn't care...not sure what his problem was, but it definitely colored our experience.
Aside from the service, the food was really outstanding. We each ordered something different, primarily pasta dishes, and everyone was very happy with their food. It was tasty, blending various flavors together for a taste explosion.
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