Food was ok, service was below mediocre - Brasserie Les Saveurs Singapore - Buy Reservations
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😒 3/5 - Food was ok, service was below mediocre
By 👻 @GoofySingapore, 12/28/2021 3:00 am
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Celebrated my husband’s bday At this restaurant today. When making a reservation i indicated that I was having a celebration.
There was a particular staff there wearing a suit ( I assume he is a manager ? ) who didn’t seem to know much about the dishes served there . After taking my order , he just left the table , walked away without any confirmation of our dishes nor any word , very abrupt. ( weird for a fine dining (I think )restaurant ) . We were left wondering if he took our order or ???
My daughter had soup and no spoon was given until I asked for it. Small issue but it’s the little things that count right ? I should not even be asking for cutlery .
After our meal , restaurant didn’t give a cake or anything for my husband. At other restaurants at other hotels they will always give a complimentary cake or a dessert when they know we are having a celebration. Yes I know it’s not a must for them to do so but again little things like this counts for us to return again .
There was a female staff who was the most knowledgeable and personable of all the people working there . She was the one who knew the dishes and had to convey our order again to the suit guy.
Wouldn’t expect such a prestigious establishment to not provide good and personable service especially with the money we are paying.
Staff should really be familiar with the dishes served and not sound like it’s the first time they are seeing the menu .
If I didn’t have the Supper club card I wouldn’t visit here again , rather go to Shangrila or Regent hotel for exceptional service.
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