Terrible experience, their terrace is an a dirty alley and being arrogant is their standard - Dos Palillos Barcelona - Buy Reservations
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🤮 1/5 - Terrible experience, their terrace is an a dirty alley and being arrogant is their standard
By 👻 @Rosemarie h, 05/28/2022 3:00 am
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This is probably the most unfriendly experience we have ever had in a restaurant. We arrived and in the doorway we were asked to take a seat on the terrace. However, it is not a terrace but a more spacious part of an alley, where there are empty plastic bottles on te ground, dogs pee and many tourists walk by and shout. We indicated that this is not our standard of a gastronomical evening, for a set menu (110.- pp ex drinks) we expect an experience befitting a starred restaurant. No conversation was possible, inside everything was full and if we didn't sit on the terrace, 50,- pp would be taken from our credit card because we had cancelled the reservation ourselves. I could not believe my ears ... the arrogance, I have never experienced this anywhere in the world.In the evening we received an automatic mail that read in Spanish: hello,we want to inform you that your reservation guarantee has been charged. The details are below, if you find an error, please contact us. I have tried several times to contact them, but I get no response, either via email or app. Mind blowing for a restaurant like this, or any restaurant... they just stole 100,- from my account and don't even bother. Luckily their are many other great restaurants in the city.
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