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Houston's New Orleans Reviews from The Last Year
Always a great experience,from the service to the food.
beautiful atmosphere too. special mention of the hostess...I think her name is Trudy...not sure... went out of her way to get the table we wanted. Highly recommended!
Can't wait to come back to New Orleans. This will be the first place we dine.
What a find this was. There was parking with warm greeting in the lot. The servers were the best, the food delicious, portions perfect and value priced - what more could you ask for?
Uncomfortable
The food was average and worse still the establishment refuses to accept cash. My client had to buy me lunch. Refusing cash is un American to me.i will not return nor will I recommend Houstonโs
I recently visited Houston Restaurant with my infant baby
I recently visited Houston Restaurant with my infant baby and was discriminated against by the staff. Despite having a reservation where I mentioned I was bringing my baby AND being paying customers, we were made to feel unwelcome and uncomfortable due to our baby's presence. This type of discrimination is unacceptable and I urge the restaurant to review their policies to ensure all customers are treated with respect and dignity.
I called weeks ago to make a reservation for a party of 5
I called weeks ago to make a reservation for a party of 5 for Friday March 22, no problem! Today I called to double check the time, and the manager says there is no reservation under this name, nor can they accommodate a party of 5 walking in on a Friday. WHICH IS WHY I MADE THE RESERVATION WEEKS AGO!! He said they "strive for intimate dining" and refused to take any reservation for over a party of four. Yet a staff member did... We are heading to New Orleans for a wedding so we are coming from 3 different states, and had been looking forward to dining here. I guess there are lots of other options for better dining treatment than this place.
Last time I went was in 2019.
Everything was superb and a huge variety on the menu. So I must assume the pandemic forced a downsizing of the menu. Service was good this time around also. However, why have a bar if they're not willing to make drinks for you despite having all the ingredients. They told me they didn't have or know how to make a drink. Yet when I walked past the bar they had all the ingredients. Then there was my steak. I asked for it medium. The first half was medium the last half was a mix of medium rare and rare. Maybe it was an off day because the rest of the food was amazing, except my frites. Those looked kind of sad.
Food Service and ambiance is great! Very jazz and serene
Food Service and ambiance is great! Very jazz and serene atmosphere. Definitely will be back.
This place is so good in every way! The doorman always has
This place is so good in every way! The doorman always has a friendly greeting for us when we get there and when we leave. The service is always good and the food is so consistently delicious. I eat here often for lunch and sometimes for dinner, because the location is so convenient for me. The live band in the evening is also a nice touch. Thank you, Houston's!
This place is a total joke.
No cash, an hour wait with reservations AND bo takeout??? The Houstons near me is the #1 Houstons in the country and they can handle it but this place cant? Plus thereis table after table opened. Those place NEEDS BETTER MANAGEMENT
The smoked salmon is always amazing first off! My request
The smoked salmon is always amazing first off! My request was to sit at a table in the bar area, and was denied because the tables were "reserved", which I had no problem with. We decided to eat/drink at the actual bar, but after being there for an hour I noticed only 1 of the 4 tables were ever occupied, after finishing our meal I asked the host & manger about the "reservations" she then told me basically I lied to you...there's no sever in that section- that's just what we tell people. NOT COOL Houston's/Hillstone. Why is it so hard to say what is really going on? It'll never be ok to lie about anything. Please just tell the truth...we can actually handle it. Do better.
I consider Houston's to be a reliable upscale restaurant
I consider Houston's to be a reliable upscale restaurant that we know and love. It's been here for years, but it had been a while since my last visit. I went with a coworker for a little girls night. We each ordered a cocktail and shared the spinach dip, which isn't pictured because we were so hungry that we didn't even think to get a photo lol. I remember for a while they'd stop serving the oysters, so we were very excited when our server mentioned they were back! I didn't catch my server's name but she was really nice and accommodating. This was my first time trying the trout and I cleaned my plate. Everything was great!
Way to snooty for me.
Spilled wine on table. Bus boy was as dry as the wine. Server had the personality of a bounce dryer sheet.. Steak was juicy. Fries cold The manager was a total jerk because we definitely witnessed 2 other men wearing a hat in the restaurant, my husbands was off the entire time, he ended up putting it on because the bus boy spilled our entire glass of wine that was about to be on my husbands hat. So of course his initial reaction was to put it on. Ugghh such arrogance! The best part was the Security! He is ao friendly and warm!
Great food, great svc, live jazz, wonderful
Really enjoyed our dinner on a Wed night. Live mellow jazz (piano, bass, guitar). We had Caesar salad and pork chop w mashed potatoes w chive and braised red cabbage w a sweet vinegar and goat cheese. Pork chop was huge and delicious. Only slight downer was very little parmesan on the Caesar salad. Service was great - 3 different servers took care of us. Very relaxed vibe. Easy to converse even with music.
Last night
Very disappointed we booked hoping to have the ribs, our sitting was 6.45 and told at 7pm no ribs. Felt waitress was bit un interested and took her nearly 5 mins to open our expensive bottle of red which was a bit uncomfortable and red far too cold. Our last night in New Orleans not the best
A Proud Vegetarian- FALSELY Advertised
FOOD. Houston menu has a dish entitled โA PROUD VEGETARIAN โ on this dish had listed the vegetables and dirty rice. Well, I decided to use my common sense to believe that the dirty rice was made with impossible meat (this is traditionally in any restaurant). The waitress ask what would I like today, I smiled and ordered โThe Proud Vegetarianโ. She said ok, took the rest of the orders and left. When the food arrived, I noticed that the dirty rice had walnuts in it and I was ecstatic that it was a true vegetarian plate. I began to sing and dance in my head while taking a scoop of the โdirty riceโ. It was really good till I took the second bite and discovered bit size beacon!!! I could if DIED!! How could they have a vegetarian plate with beacon!!!! I still was in disbelief and that I came up with a plausible explanation that the chef may of added impossible beacon instead of impossible meat. Unfortunately, when the waitress returned, she revealed to me that it was real beacon!! I havenโt eaten meat in 7 years and definitely havenโt eaten pork in 15 years!!!! I wanted to cry to see that Houston had deceived me with their play on words!!! How do you call a plate a vegetarian and have beacon in it!!! Sad part, New Orleans dirty rice has ground meat in it, not beacon!!!! It was very insensitive of Houston to deceive customers like that and have no regards to people perception when they see a meal entitled A PROUD VEGETARIANโ. Then where the entree order is, it doesnโt say โbeacon includedโ. I canโt believe management allow this to happen and feel it is ok and that it is up to Houston standards. Very disappointed and now I canโt trust what Houston put in their food without asking what I may perceive to be common sense. No FYIโs, no waitress / waiter staff to mention FYI, there is beacon in it. Really hurt how Houstonโs chef are very nonchalant and not caring of how they trick their customers. It was by far the worst experience I have had at Houston. Service was good Ambiance was good
Beware of the cocktails
While the ambiance and service were excellent, and overall the food was good, there are some glaring issues the restaurant should address. Letโs start with their version of a Bloody Mary. I like horse radish as much as the next person, but not in my drink. If they are going to make it like that, they should warn you. It was so bad I couldnโt drink it. At $20, that was more than disappointing. Now letโs talk about the copious amount of mayonnaise in the coleslaw. The slaw would have been delicious if they had cut the mayonnaise in half. I couldnโt eat more than two bites. Same with the way they dressed the burger. An inch thick of chopped lettuce mixed with mayonnaise. Had to scrape that off. The mouthful of mayonnaise overwhelmed the taste of the burger. I ordered the burger medium. They cooked it medium rare. Other than those things, the cheeseburger was very good. Overall, I would not choose this restaurant again with all of the amazing options in New Orleans.
Highly Recommended-Houston's on St. Charles
Great spot for a romantic dinner. Like stepping back in time-classy all the way. An amazing experience right from the doorman to the wait staff. Delicious food, huge portions, reasonably priced wine list. All staff were very attentive and eager to please. Thank you to the doorman and waiter Andrew for such impeccable service. Will definitely be coming back!
Go Here!!
Great spot and feels "clubby" inside. Super service and the food was very excellent. I cannot say enough about the managers Matt Woods and Keith. Very helpful in an embarrassing situation we got into there.
5 out of 5
My wife and I made reservations on OpenTable, we got there early and we were seated with no delay. Our waitress was training someone, and our service was flawless. The ambience was pleasing as room temperature was cool. We were out of tower, and our dress code was casual, but nothing was said to us. We didnโt feel out of place. We did like the idea that we didnโt hear any kids, we were able to enjoy an adult meal without any crying or screaming. Meal came out it was prepped with us in mind, it was cooked to our doneness request. The ribs were fall off the bone, peppers and broccolini was soft. My pork double bone in pork chops were at medium temperature, and pecan bacon shaved dirty rice was a surprise picking for me. I would have thought the bacon pieces would have been larger. I ask for more of the au jus for the pork. We shared a dessert which was an apple caramel cobbler,which put a cherry a top of our meal. We could have eaten the dessert and would have been satisfied. Great job everyone from the hostess, waitresses, servers, table preppers, and tot he kitchen staff.
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