AppointmentTrader FAQ - Lupe Tortilla Mexican Restaurant Austin - Buy Reservations
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Lupe Tortilla Mexican Restaurant Austin Reviews from The Last Year
Three stars, but we see potential.
We came here last night on the advice of a hairdresser and we liked the look and feel of the place after walking in. Then we were told that there would be a wait even though there were a ton of tables available. We did, and when we were sat in the main dining room, the acoustics were god awful. It took a long time for someone to come over and greet us. Not good, but we were put in a much better mood after getting the chips and salsa, which as excellent, as was the complimentary little dish of beans. Frozen and rocks margaritas aren't bad either. Queso is basic but acceptable. For mains, the tortilla soup was not very good. The diced chicken you could tell came out of a frozen Sysco bag and there were unappetizingly large, mushy strips of tortilla in it. No gracias. The pablo patron plate was better: a decent tamale and taco with passable sides.We were proud of our kiddo who ventured out of quesadillaland and got shrimp fajitas for a change. The tortillas and toppings were all great, but the frozen Sysco shrimp was kinda gross and the opposite of fresh. Anyway, we did oddly end up liking it here because we think that if we came during the week when it was less loud and busy, then we could get better service and have a nice experience. Maybe stick to more veggie stuff as well? We might be back...
Always good food!! I come here all the time with my family
Always good food!! I come here all the time with my family and we always love it! Definitely reccomend
Beware the host stand wait times! Said 20 minutes and then
Beware the host stand wait times! Said 20 minutes and then texted me table was ready an hour and 40 minutes after - crazy!! When they told me 20, after 30 minutes I checked in and they said 6 people were ahead of me - they had a lot of people check in online and now it would be another 30 minutes - no idea why they would bump people checking in online ahead of us. Maybe I should have checked in online while I was waiting there and I would have been sat at my given time they did something similar last time - told us 30 ended up being 70 min...
If you got time to waste eat here, 1hr wait and 15 minutes
If you got time to waste eat here, 1hr wait and 15 minutes to get greeted and another 30 to get served... for 3 people... food is good tho i guess
Hands down worse experience in years at a restaurant.
Told 30min wait, wasn't seated for 70 minutes. Taking over an hour to get food. I'm still waiting ....The table behind us is still waiting to get their check, which they asked for 25 minutes ago. Also Half the tables are empty. What is happening here?
The 'Dark Side' I've been coming to Lupe's since it
The 'Dark Side' I've been coming to Lupe's since it opened, and have always been impressed with the food and great service, however the service has dwindled severely since the pandemic. There are 4 seating areas at Lupe's - patio, bar, main dining area inside adjacent to patio, and the 'Dark Side' which is a drab, dank room sectioned off from the main restaurant and facing the highway. We stopped in Friday at 4:30 and asked to sit in the main dining area which is bright and festive, and had plenty of empty tables. We were told there were not enough servers for us to sit there. We then requested to sit in the bar area and were told there were not enough bartenders for us to sit there. Off we were led to the 'Dark Side', with a first attempt to sit us at a tiny 2-top along the wall next to the restrooms. We pressed for a booth and were reluctantly given one. Our waitperson was efficient, but never offered dessert, or to-go boxes. I got the feeling we were an afterthought. One thing that had always been a bright spot at Lupe's was having a manager stop by the table - this used to happen on every visit! Not anymore. Add to that the long wait for drinks and I just don't want to come here anymore. Sad.
Bartenders are slow and inefficient.
And drinks weren't good. Left without even finishing ours drinks because they were so bad.
Ridiculously good Tex-Mex food.
Great delicious food served in large quantities with a smile. Staff is easy going and happy to accommodate. FIVE STARS!
I was in town for business and meeting a friend for dinner.
The food was great. However, we sat at the bar, and the service was less than I expected. The host staff made up for it by being flexible with seating arrangements. Overall still a solid place to go.
I've eaten here many times and I've had good meals and good
I've eaten here many times and I've had good meals and good service at the bar. If not for this last visit, I'd say this was probably a solid four star restaurant but not anymore. Last visit, 13 days ago, I opened a tab at the bar as I always have, ordered a beer and an appetizer. The bartender took my card, swiped it, handed it back to me, as bar staff has always done in the past. When I finished my meal asked to close my tab and the bartender said "I need to write down the 3-digit security code from the back of your credit card." I was sure I had misheard. "The CVV code?" I asked. "Yes, it's our policy" came the reply. I explained that under no circumstance was I giving that code to a retail server to WRITE on my check because it represented a significant and unnecessary security risk, paid cash and left. I assumed the bartender had made a mistake. Today the managing partner of the location called me back in response to a comment card I submitted, and confirmed that this was not a mistake, but said that the CEO of the company had made this a policy recently in light of "an increase in the number of people who had claimed that they had not dined there and disputed their credit card transactions." This makes no sense at all, since cards are SWIPED to open a tab, or to close a tab, meaning these are all handled as highly secure "card-present" transactions, 100%. (Contrast to online sales, where a credit card AND CVV code is entered securely, encrypted and not "written down" to verify that the card is in the hands of the authorized purchaser.) It has also NEVER occurred at any restaurant, bar, diner, take-out joint or ice cream stand I have patronized in about 40 years of dining out. EVER. No one has ever asked for the security code for a card-present transaction. Sorry Lupe, if that's your (absurd, indefensible, inexplicable) policy that is your prerogative, but this customer is now a former customer.
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I will give you 50% of ALL of my PROFITS if you teach me how to make profits? |
LOL. Thank you The New Yorker.
Appointment |
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ |
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee |
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil |
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it? |
Click on "Take off the Market Option" in your portfolio
Working on your bid? |
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted. |
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from? |
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered? |
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Does customer service exist!!!!?????
This app is horrible I bought a res it was listed as one day but the actual res on a different day. Have messaged support non stop no reply. There goes $200+ thanks appt trader! Such a scam
Give the best answerPayment for selling
How do I receive information if someone wants to buy my reservation? How do I get paid?
Give the best answerHow can we take our restaurant off your list?
Dear Appointmenttrader Team,
I am the spokesman of the Hofbräuhaus in Munich/Germany.
We don not want to be on your App, since Reservations in the Hofbräuhaus are free.
Please take us off this list!
Please do answer and confirm this.
Thank you and best regrads
Tobias
Medien Hofbräuhaus
Banned from Resy for selling reservations- Do we have a rat on our hands???
I am new to this app and started off by selling a polo bar reservation and then quickly sold one more reservation. Not long after I received emails from Resy saying all my reservations are cancelled and I am being banned from Resy for life. How could this have possibly happened without a rat telling Resy that I sold the reservation. I need some advice on this situation and let’s catch the rat!
Give the best answerBid and Buy Instantly
I have a big ongoing and it also shows someone is working on my bid. Today I see there is a " Buy Instantly " option at my portfolio showing same price I've bid for a reservation. I'm a bit confused, since my money has already been deducted from my credit card for the bid, do I need to pay one more time for the Buy Instantly? If I choose Buy Instantly, can I cancel my bid ( while someone is working on it )? Thanks!
Give the best answerFirst Sale Help
Having hard time getting my first sale. Any advice? I just want to get the ball rolling! Thanks!
Give the best answerChanging restaurant opening times
I have a reservation for Kasama Chicago I listed but it’s not showing up because the listed opening hours are only until 3 or 4 pm. My reservation is for their dinner service at 5. Is there a way I can change the times myself?
Give the best answerI got charged twice for a single reservation
How long until I get a refund? Support has been slow, has anyone else experienced this?
I tried purchasing the reservation at $55 but it failed. Then I purchased it for $30 and it succeeded. However the $55 charge still went through on my card and posted
Cancelled reservations due to posting it here
Restaurants are cracking down on reservations posted on here
Give the best answer0 views on my posted reservations
Any idea why my reservations have 0 views? Am I doing something incorrectly?
Give the best answerFinding reservwtion
What name do I say the reservation is under?
Give the best answerHow do I deposit $?
You can only deposit $50 at a time until you earn the “Sales and Low Refund Medal” I believe. Im new to this as well but the ability to deposit more money at once and increase your amount of listings comes with that medal.
Payouts
Anyone know how increase payout transfer to bank as I can only send $50 a day and they charge $5 for every transaction. There must be a way. I’ve contacted support two days ago and not a reply.
Give the best answerTransfer question
What do you do if reservation is an hour away and it still hasn’t been transferred? Don’t want to be embarrassed at restaurant. First time user. Thanks!
Give the best answerGetting started as a seller
Hey I just signed up. I'm in Kenya and I 'm looking to be a seller. Where can i get started?
Transfer
My reservation is today and my transfer is still not complete does that mean it’s not going happen ?
Give the best answerWhen do funds get released
My funds from first transaction were supposed to be released today at 5:30 EST. Still showing in deposit account and not main balance
Give the best answerWaiting for concierge service for over 24 hrs and nothing
I have been waiting for name transfer on my confirmed reservation for over 24 hrs and haven’t heard anything from anyone. Also need to ask for a special table. Dinner is tmrw night. Anyone?
Give the best answerPrepaid
What does prepaid mean. Am I paying for the reservation and than a prepaid amount. I’m looking for joes seafood in dc. All the offers are pre paid amounts ?!!
Give the best answerNewbie sellers— how fast do your reservations sell?
I have some reservations coming up tomorrow that have gotten lots of views but haven’t sold yet. I haven’t made a sale yet since I just joined this week. I keep lowering the price, but am worried they won’t sell. How long did it take you to sell your first reservations? And did you have success being reimbursed by AT for no-show or cancellation fees? Just looking for a little reassurance. Thanks!
Give the best answerHow do I sell my when my related reservation’s restaurant does not exist on AT?
How do I sell my when my related reservation’s restaurant does not exist on AT? Its listed as a hotel, but it also has a restaurant under the same name ‘Chiltern Firehouse’ in London
Give the best answerPayment taken , reservation not received
I just bought a reservation, the money was taken from my Apple Cash. The reservation however does not show up in my portfolio
Give the best answeremail address for my acc
I left my employer and need to change my email address for my account. How do I do this?
Give the best answerSeller with the Polo Bar reservation on 5/17 for 4 people
I am interested if you are willing to negotiate. Post on my wall if/when you see this.
Give the best answerZ’Z Club
I have reservations!
Give the best answer