Beautiful decor and was looking forward to a lovely evening. - Pelago Ristorante Chicago - Buy Reservations
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🤮 1/5 - Beautiful decor and was looking forward to a lovely evening.
By 👻 @Debbie L., 02/27/2022 3:00 am
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We brought our own wine, which we decanted at home for hours before we left. It did not fall within the parameters of what was not allowed. It was not Italian nor Champagne. Our server whisked it away to show the chef and he came flying out of the kitchen saying sorry we could not have this wine as it was already opened. Explained why we opened a Burgundy and let it open up before having it. He was agitated and I calmly tried to express we didn't do anything wrong - nowhere on the website did it say you couldn't bring a wine that had been decanted. We like to take our time enjoying each course and when we didn't order fast enough the menus were rudely taken away. After enjoying our pasta dish we were ready to order the next course when a different server brought us a dessert menu implying time to get finished and out ( and the restaurant was not at capacity at all). Water was not replenished after halfway through the meal although we were charged for two bottle of still water at $9 each. Corkage is 50 and if they decant they add another $5. We brought a decanted wine yet they charged us for decanting. Glad we didn't place the entree order or we would have been out more money. We dine out frequently at all levels of cuisine and pricing and this was the most disappointing waste of money. Be aware of the push of items not on the menu that turn out quite costly.
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