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Ruth's Chris Steak House Boston Reviews from The Last Year
Boston Marathon Steakhouse
Excellent Steakhouse in a unique setting! Very nice address in Boston discovered by chance during my trip as part of the 2024 marathon. I recommend 👍🏻
It's been ages since I've done restaurant week and I've
It's been ages since I've done restaurant week and I've never been to a Ruth's and Chris (I know! Where have I been?) I came here on a Friday and they had a $41 prix fix lunch which included an app, main and sides. The 6oz filet was so good, the shrimp not so much. It was too salty with the seasoning and the shrimp tasted frozen to me. I did order a lobster bisque for my app, and was told that there was no soup today. I only was told this after my mom finished her salad and the waitress came to pick her dish up and offered to get me a salad because they have no soup. Umm ok, then half way into my main, the waitress tells me, there's no ice tea so no Arnold Palmer. Fanfuckingtastic! Overall, the food was fine, but why did this location not have soup and ice tea? Not having one thing I ordered I can deal, but two, now I'm just annoyed. The filet was nice and buttery so the beef delivered. The salads were great and fresh. Overall, the lacking part was the service/communication. If there was no soup today, don't put it on the menu, just like the ice tea. The excuse I didn't know, doesn't cut it. Know what's available before people order.
I am not one to normally leave a review.
This is actually my first on here, but my visit to Ruth's Chris in Old City Hall in Boston was one that deserves some praise. I brought 2 friends/colleagues here on Tuesday night after a big presentation at work that had us all in need of a drink and some steak! We were greeted by our server, Veronica who was very friendly and professional. When she asked if we had dined there before, 2 of us had and one had not. She gave our friend a quick but thorough walk through of the menu and warned her about the 500 degree plates! I'm so glad she did because I had forgotten to tell her about that part lol! We started out with cocktails to have with our appetizers and once we finished those, instead of only asking if we would like another cocktail, she asked if we would prefer a nice glass of red wine to accompany our steaks. I am not a huge wine drinker, but for some reason that sounded fantastic. I asked her for some guidance and after she asked me a few questions, she suggested a glass of Pinot Noir that I may like and even brought me a little sip so that I could be sure I liked it, and I definitely did. The food was absolutely delicious. The steaks, 3 Cowboy Ribeyes were all cooked to perfection and the 3 sides we ordered, the AuGratin Potatoes, Mushrooms and Brussels Sprouts were all amazing and enough to share! We also asked for more of the delicious warm bread and butter to enjoy with the meal! I will admit, I used to be a regular here, and the food had always been great, but I became accepting of the fact that the service standards were simply "ok" here. Not terrible, just not what you expect for the price you pay. Last night, they got it right! Attentive, but not overbearing service, clearing plates, replacing silverware and getting rid of the crumbs in between courses and when I had made a little bit of a saucy mess on the white table cloth, she came over with a white linen and laid it over the area so that we "wouldn't get it on our sleeves". The only thing that could use improvement is that when I go out to an expensive meal, I am used to having the food packaged for me. The busser came over with boxes and a single bag and asked if we wanted to pack the food ourselves. I didn't want to be rude so I said that was fine, but Veronica came over with a table side tray right away and packed it for us, and apologized, which was kind but not necessary. I should be better at asking for what I want! So glad to see the service is getting better here! I can't wait to return very soon!
Food was amazing, steaks were cooked to perfection and the
Food was amazing, steaks were cooked to perfection and the shareable sides were the stars of the show. We came in on a busy Saturday and were told we can only sit in the bar which fortunately was an amazing experience. The bartenders Sally and Izzy made our experience amazing, they're very easy to talk to and make you feel welcome from the first moment you enter the bar. The building has a lot of history and is truly very beautiful. This was my first time at this location and it's most definitely become my favorite. Great food, even better service.
We loved the unique view from our table.
Great staff and hostesses. Food could have been a little better
Sadie was the best! thanks for the great service and food.
We loved our steaks and martinis. Sadie threw in a cheesecake on the house for my birthday- very sweet! Xoxo gossip girl
Nice for a quite special dinner.
Always classy, they have an extended wine and liquor selection trying new things is always nice. Service is what you would expect from this caliber of restaurant . Set in a very historic building .
Unfortunately our holiday family dinner was disappointing.
The Boston location, at the beautiful old City Hall building, was in real rough shape. Tiered carpets, bathrooms yucky, and paint that looked like it was sprayed on by a kid along the kick boards and hand rails going downstairs (lot's of overspray.) The place is worn out and not worthy of the Ruth Chris brand. I used to love this spot. My suggestion is to try another steak house when visiting Boston until this RC'c gets it's act together.
Absolutely Excellent food and if you can believe it, the
Absolutely Excellent food and if you can believe it, the service was better than the amazing food. Ashlind was a FANTASTIC server. Friendly and funny. There wasn't a single thing we didn't enjoy. Worth the price tag
Ruined my celebration.
I'm giving this 2 stars because the food was good but my experience was awful. I told them I was celebrating Christmas and they seated my mother and I in the basement "freedom trail room" where it's the only room without a Christmas tree and it smelled musty. We ordered pretty quickly and I thought the smell would go away but it kept coming in waves. Turns out it was paint. Manager was nice about it but you'd think they would comp something or offer free dessert (not looking for freebies but still). Just a miserable time. The rooms upstairs were more grand. The basement room felt like I was eating fancy food in a cafe lounge. My mom describes it as "a dungeon."
What a lovely experience to dine inside Boston's Old City
What a lovely experience to dine inside Boston's Old City Hall with my even lovelier mama! I would've been happy to eat anything inside the old city hall, but was even more thrilled to have Ruth's Chris! Filet & lobster here was the ultimate surf & turf meal :) mom and I were literally the only people dining for dinner around 4pm haha. We ordered the classic pre-fixe course, only, I upgraded my filet to 11oz and replaced the mashed potatoes and creamed spinach for asparagus instead lol. We started off with warm ciabatta and lobster bisque, which was surprisingly really delicious. One of the most flavorful lobster bisque versions I've ever had with chunks of lobster in it. Then came the filet & lobster with Ruth's signature 500 degrees sizzling plate with garlic butter. Loved every single bite! So glad we got asparagus instead of something heavy like creamed spinach bc I was soo full already. But we still had to pick dessert omg. Asked for whatever was the smallest dessert, which happened to be the cheesecake. Though we couldn't finish the cute dessert, overall our experience was 10 out of 10! Our waitress was so sweet and kind, and happened to share she's also from California! Lol... what are the odds that we r all Californians enjoying Boston. Haha our view happened to be the graveyard right next door, so if you don't mind the spookiness at night, I'd def recommend dining here for din din! We hope to be back! :)
Interesting location for a steakhouse but I'm not
Interesting location for a steakhouse but I'm not complaining. The service was good and the steak was ok. I tried the lobster bisque and was underwhelmed, it was lukewarm and not as flavorful as I expected. I had high expectations due to it being in Boston. Overall their steaks are ok I've had better and it was my first time trying this franchise that I've heard a lot about.
Olive Garden level service
It's very sad because we've really enjoyed this restaurant for very special occasions. It's really gone downhill fast. When you are spending this much on a meal, the little things matter a lot. On this visit, we waited 50 minutes for our meal. All three of our entrees were off - the medium ribeye was well done, the medium well filet was medium rare, and the medium filet was medium well. Two of the three weren't even close. When the waitperson finally checked on us, she didn't even offer to fix anything, just said she'd ask the manager if they could comp some of the bill, and then we didn't see her again until we were almost finished. At the end they comped us the inedible filet and gave us a free desert. At least the sides were good. But it's just not what it used to be, and isn't worth it. Maybe it has something to do with the fact that it was bought by the company that owns Olive Garden. It was definitely Olive Garden level service.
You should go!
Delightful meal in a beautiful environment. Service was first class. Ver impressed wi the steak and lamb chops. We never felt rushed and our evening couldn’t have been better.
Quality has declined since being sold to Darden Restaurants.
Wow! I have never seen a restaurant go down hill so quickly. I'm writing this in September 2023. The restaurant chain was sold in May 2023 to Darden Restaurants. The difference in quality is shocking. My steak was dry and tough. My wife had to send her steak back to be properly cooked. The mash potatoes were so runny when I took a bite, it spilled on my tie like milk. The beer was flat. $240 meal for two. We could have gotten a better meal for less than half at some chain like Outback. We both agreed we will never go back to Ruth Chris and this makes us sad because it used to be such a wonderful experience.
No the greatest steak in town
Had a dinner with a family of 9 The food was ok but nothing to write home about The Steak Fillet medium was a bit dry The food came out of the kitchen very slowly 4 desert came out after 20 minutes so some of us had to leave Staff was nice but not the most professional
Great food
Dinner was lovely but had asked for medium rare steak and got a medium steak. It was very tasty. Lobster matched the steak great too!
Ruth’s Chris is a consistent award winner.
Ruth’s Chris is always a winner. Consistently good food and fantastic service at all locations. The prices are high, but the food quality is definitely there for the price. Steaks or something or you gonna cut them with a fork. Only reason for the four-star review rather than five is because they have multiple course meals but only a few sides available on that package. Even though all signs are the same price on the menu they won’t let you choose the side you would like with the multicourse meal option.
Boston's Best Restaurants that are most frequently booked by customers of Ruth's Chris Steak House Boston
Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Whose name will my reservation be under when I arrive at the venue?
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
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Let’s go. Get more people placing bids!
I will give you 50% of ALL of my PROFITS if you teach me how to make profits?
LOL. Thank you The New Yorker.
Appointment
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Ruth's Chris Steak House Boston User Reviews & Question Forums
Ruth's Chris Steak House Boston Yelp Reviews |
Latest Reviews On Yelp
By 👻 @Alee L. (03/23/2024 3:00 am)
Ruth's Chris Steak House Boston Tripadvisor Reviews |
Latest Reviews On Tripadvisor
By 👻 @Maxime (04/16/2024 3:00 am)
AppointmentTrader Platform Reviews |
Reviews from real people using AT!
By 👻 @GainfulEdge65 (03/19/2024 2:48 am)
Restaurant Transfers FAQ |
Questions around how AppointmentTrader works for Restaurant Reservations
By 🦚 @ChoiceBird42 (04/15/2024 11:46 am)
AppointmentTrader FAQ |
Questions and Answers around the platform.
By 🥩 @FamousStation67 (05/09/2024 1:05 am)