Overpriced poor quality and service - Suan Suan 涮涮牛羊 Cairns City - Buy Reservations
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Cairns City's Best Restaurants that are most frequently booked by customers of Suan Suan 涮涮牛羊 Cairns City
Ranked #4 in Cairns City's Best Restaurants.
🤮 1/5 - Overpriced poor quality and service
By 👻 @Laura B, 04/15/2023 3:00 am
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Horrible restaurant. Way over priced for what you get. $50 for a soup. My friend ordered the spicy soup and it was covered in oil and she attempted to eat it but could not, when asked to change soup bases they said she would have to pay for a new soup despite that you could see she had hardly touched this one. She ended up eating just the sides. The menu said free soup refills and when I asked for a refill they filled my vegetarian soup with bone broth and had to get me a new soup. Note that free soup refill means broth not actually soup. When we spoke to the manager he was rude and blunt not offering any help. Poor customer service and poor quality of food. Would not recommend.
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