The only reason I'm giving this restaurant 3 stars is - The Quality Chop House London - Buy Reservations
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😒 3/5 - The only reason I'm giving this restaurant 3 stars is
By 👻 @Amnah H., 09/19/2015 3:00 am
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The only reason I'm giving this restaurant 3 stars is because the food is so delicious. So I feel the need to rate it based on what the chefs cooked up for us. It was beyond excellent. Some of the best meat I've ever had. If this rating was only based on food, I would have given it 5 stars. But if I had to rate this place based on service and atmosphere and based on how the wait staff treated us, I'd give it a one star! Let's begin with the fact that the seats are uncomfortable. That's not the wait staff's fault, but not a great start. The wait for the food is horrendous and our waiter was RUDE. Why? We weren't demanding or impatient. We just wanted dinner, with our family. Who we never get to see. When it didn't arrive for 50 -60 mins, we made sure to ask about it, only to be greeted with the manager who tried to downplay our wait time and tell us that it wasn't a long wait at all. He tried to make us feel bad for asking why we had been waiting ages for our food. If you want terrible service with good food, come here. Otherwise, go ANYWHERE else in London with good food and you'll probably be greeted somebody ten times more polite and intent on you having a nice evening. You can't cook excellent food and have people who don't care about it serve it. It will never taste as good as it should when it's being served to you with a side of bitterness. Will NEVER come back. The amazing food isn't worth the experience and the rude staff. Bye!
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