Soa good hotel a let down - Ye Olde Bell Hotel & Spa Rampton - Trade Reservations
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😒 3/5 - Soa good hotel a let down
By 👻 @KAZ221272, 12/05/2022 3:00 am
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We have been here for Spa Day with Overnight Hotel. Spa is lovely but first one that has not had a nice swim pool just a little pool with seating. Snowstorm not working. Staff as they call butlers not very attentive and food although lovely was let down by both courses being luke warm. The outside area could do with a clean up and maybe put on some outside fires although winter still should be usable and nice. Treatments were great. The hotel upon entering had an old sweaty awful smell. The rooms were nice but quite a few cobwebs and one room was unbearable with the heat and the noise from the wedding. Evening meal was beautiful and staff looked after us but breakfast was like fawlty towers, eggs slipped off a plate from one member of staff then was stood on my another and the general manager walked over it. The general manager came out with a dish for another table and was eating something and then took to a table then stuck her fingers in her mouth to dislodge something from her teeth, disgusting. This hotel has lots of character and is very big but it does need an intense clean. Will not revisit as been to better places and the price paid I was expecting a lot better.
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